21,228 outages in February - Here are the biggest:

Learn more
StatusGator
magnifying glass icon
magnifying glass icon
    • Can't find service? Request service
    StatusGator
    Sign In Sign Up
    magnifying glass icon
    Sign Up
    Home • Service directory • Sumo Logic • Outage History
    Sumo Logic icon
    Sumo Logic icon

    Sumo Logic Outage History

    Sumo Logic is up

    There were 137 Sumo Logic outages since January 2025 which are summarized below, including incident details, duration, and resolution information.

    Sumo Logic not working for you?

    Sumo Logic not working for you?

    minor icon Minor

    : Sumo Logic AU Metrics Collection degraded by latency

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (3 hours and 10 minutes)

    Sumo Logic reported a regional degradation in Metrics Collection for Australia, with latency in processing and displaying metrics data affecting AU metrics users. The outage began on and lasted about 3 hours and 10 minutes, with a resolution by . The issue was isolated to the Metrics Collection / Australia (AU) component.

    During the incident, Sumo Logic issued 2 status updates describing the problem and the recovery steps, with the AU Metrics Collection component returning to a healthy state after the second update.

    minor icon Minor

    : Sumo Logic CSE Pipeline latency affects US2 briefly

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (10 minutes)

    The CSE Processing Pipeline in Sumo Logic's North America 2 (US2) region experienced a brief latency incident, causing slower processing of signals and insights. The issue began at and was resolved by , with users potentially seeing delays and degraded performance during the window. Sumo Logic posted 2 status updates during the incident, describing latency and processing delays before confirming restoration. The impact was limited to the CSE Processing Pipeline in US2, with no broader outages reported.

    minor icon Minor

    : Sumo Logic Logs Alerting in Japan experienced latency

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (35 minutes)

    A localized incident impacted Sumo Logic Logs Alerting in the Japan region, causing latency and delays in alert delivery. The outage began at and was resolved by , lasting about 35 minutes. Sumo Logic issued two status updates during the incident (first at , second at ) describing a problem with Logs Alerting and later confirming the service had returned to normal. Impact appeared confined to the Logs Alerting component in Japan, with no broader regional or global disruption indicated.

    minor icon Minor

    : Sumo Logic Logs Alerting delays impact US2 region

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (1 hour and 45 minutes)

    Sumo Logic experienced a brief degradation in Logs Alerting for the North America 2 (US2) region, causing delays in alert delivery. The incident began at and was resolved by . Alerts were delayed during this window, affecting the Logs Alerting component in US2.

    During the event, Sumo Logic posted two status updates as the issue was investigated and resolved. The Logs Alerting component returned to normal by .

    minor icon Minor

    : Sumo Logic AU CSE Pipeline latency causing brief data delays

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (25 minutes)

    The Sumo Logic CSE Processing Pipeline in Australia experienced latency in processing and displaying security data, leading to degraded performance for users relying on that regional pipeline. The issue appeared confined to the Australia component and did not indicate a global disruption.

    The incident began at when the AU pipeline entered a degraded state and was resolved by . The provider issued two status updates during the incident, describing the problem and its resolution, with impact localized to the Australia region.

    minor icon Minor

    : Sumo Logic Cloud Collection latency impacts Canada region

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (55 minutes)

    Cloud Collection in Sumo Logic experienced latency in retrieving data, primarily affecting the Canada (CA) region. This caused degraded data ingestion and potential delays for users relying on cloud data. The incident began at and was resolved by , lasting roughly 55 minutes. Affected component: Cloud Collection / Canada (CA).

    The provider issued two status updates during the incident, initially indicating investigations into latency and problems with Cloud Collection and later confirming the service had returned to normal in the Canada region.

    minor icon Minor

    : Sumo Logic Metrics Collection latency outage in US1

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (15 minutes)

    A brief outage affected Sumo Logic's Metrics Collection in North America 1 (US1), causing latency in processing and displaying metrics data. Users may have experienced delayed metric visibility and dashboard updates during the event. The issue began at and was resolved by , lasting approximately 15 minutes. The incident involved 1 affected component and prompted two official status updates before restoration, with the impact localized to Metrics Collection in US1.

    minor icon Minor

    : Sumo Logic Tracing Collection latency causes brief degraded performance

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (3 hours and 15 minutes)

    Sumo Logic experienced latency in processing and displaying tracing data in the Tracing Collection for North America 2 (US2), resulting in degraded tracing performance for users. The incident began at and was resolved by . The service issued 2 status updates during the incident, and after a fix was deployed, monitoring indicated the issue was resolved.

    minor icon Minor

    : Sumo Logic latency hits Logs, Tracing, and Data Indexing in US2

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (4 hours and 25 minutes)

    The incident affected Sumo Logic's Logs Collection, Data Indexing, and Tracing Collection in the North America 2 (US2) region, causing latency in processing and displaying log data, tracing data, and indexing. Users likely experienced slower log searches and delayed trace results during the incident window.

    minor icon Minor

    : Sumo Logic CSE pipeline latency affects US2 security data

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (1 hour and 50 minutes)

    Sumo Logic experienced degraded performance in the CSE Processing Pipeline in North America 2 (US2), with latency in processing and displaying security data. This degraded visibility affected security metrics and dashboards for users relying on that pipeline. The incident involved the US2 CSE Processing Pipeline and did not indicate a broader regional impact.

    Two status updates were issued during the incident. The outage began on and was resolved by , lasting approximately 1 hour and 50 minutes. The service returned to normal by the end of the period.

    Load more
    Sumo Logic icon

    Looking for more Sumo Logic outage stats?

    Get real-time insights and historical data on Sumo Logic outages.

    Looking to track Sumo Logic downtime and outages?

    • Receive real-time status updates
    • Show current status on private or public status page
    • Be the first to know if service is down
    • Keep your team informed
    • Monitor alongside other services and websites
    Start monitoring for free