2025: The year of the global cloud outage
There were 52 Auth0 outages since February 2025 which are summarized below, including incident details, duration, and resolution information.
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Auth0 experienced a brief outage in the CA-1 Production component beginning at , which may have disrupted authentication flows for users relying on the CA-1 environment. The outage represented a partial disruption to authentication services, with login attempts and token requests potentially failing during the incident window.
Auth0's JP-1 Production environment briefly experienced an outage due to elevated error rates, impacting authentication and related services in that region. The incident lasted about 25 minutes, from to . Auth0's status page published two updates: an initial investigation into elevated error rates in Prod-JP-1, followed by a restoration notice confirming JP-1 Production services were back online. The issue was localized to the JP-1 Production component and did not appear to impact other regions.
Auth0's US-3 Public Cloud Production environment experienced an outage beginning on with increased error rates that affected authentication and authorization for apps routed through the US-3 region. The outage impacted 1 component: US-3 / Production, and users may have faced login failures or authentication errors when contacting Auth0 services in this region. The incident lasted for about 1 hour and 5 minutes and was resolved by .
Auth0 published two status updates during the incident. The first acknowledged an investigation into elevated error rates affecting US-3 Public Cloud, and the second confirmed restoration with the US-3 Production environment returning to normal. The geographic impact was limited to the US-3 region.
Auth0 conducted a scheduled maintenance window for the Auth0 Support Center across multiple regions. During the window, US-5 and CA-1 briefly experienced outage from to . The incident was contained within the maintenance window, and affected components were restored by .
Auth0 experienced regional service disruptions during scheduled maintenance windows. JP-1 Production entered a maintenance window on and remained unavailable for an extended period, while AU Production briefly degraded from to (about 1 hour 15 minutes) and EU-2 Production faced a separate outage from to (about 50 minutes). These regional issues indicate partial service impact affecting authentication and related services in those areas during the respective maintenance windows. JP-1 maintenance persisted for an extended period, spanning from to (roughly 4 days and 1 hour) before JP-1 Production returned to normal.
Auth0 experienced a partial outage affecting US-5 Production during a scheduled maintenance window for Log Streaming and Log Retrieval on the US-4 Public Cloud. Users reported API errors and sign-in failures across tenants, disrupting access to the management dashboard and authentication flows. The disruption began at and persisted until , when the US-5 production component transitioned to maintenance. The incident involved two production components and was accompanied by multiple official updates.
Auth0 conducted a series of planned maintenance windows across its AU Public Cloud and US-1/US-3 Public Clouds, primarily affecting Log Streaming and Log Retrieval. The maintenance began for AU Production at , followed by US-1 Production at and US-3 Production at . AU Production returned to up on , US-1 Production on , while US-3 Production remained under maintenance until when it came back up. The changes affected three regions/components: AU / Production, US-1 / Production, and US-3 / Production.
Auth0 reported a brief global outage impacting production across ten regional instances (US-4, US-5, US-1, US-3, EU-1, EU-2, JP-1, UK-1, CA-1, AU). The outage began on and was resolved by , lasting about 20 minutes. During this window, authentication and related services were temporarily unavailable for affected users.
Auth0’s status page documented an initial investigation followed by restoration updates, with the incident recorded as resolved after the production systems came back online. The provider issued 2 status updates during the event.
Auth0 experienced a regional outage affecting production tenants across 10 regions. Errors were reported on the Auth0 Dashboard beginning at . Regions impacted include US-1, JP-1, UK-1, CA-1, US-5, US-3, US-4, EU-1, EU-2, and AU. The outage lasted approximately 1 hour 25 minutes and was resolved by . The incident involved four official updates to the status page, detailing Investigating, Degraded, Identified and Resolved states across the affected regions.
Auth0 conducted a planned maintenance window for Log Streaming and Log Retrieval in the EU-2 Public Cloud, affecting the EU-2 Production environment. The window began at and ended at , lasting roughly 32 hours. The EU-2 Production component moved into maintenance during this period and was restored to normal operation afterward. The service published two status updates on the Auth0 status page detailing the maintenance and its completion.
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