Cash App experienced intermittent disruptions with Mastercard payment processing that affected Mastercard-based payments through the Send & Receive Money feature. The incident began at and was resolved by , with users potentially seeing failed or delayed Mastercard transactions until service was restored. As a workaround, customers were advised to use a non-Mastercard form of payment where available.
Cash App Card issue briefly affected usage
Minor
Started
Duration
1 Hour and 15 Minutes
Acknowledged
Yes
During a short window, Cash App Card experienced degraded usage as engineers investigated a Card Issue. The incident began at and was resolved by when the Cash App Card component returned to normal. Updates from Cash App noted an ongoing investigation and recovery progress, with the Cash App Card service restored afterward.
Cash App Investing display issue hides DRIP status
Minor
Started
Duration
1 Day and 20 Hours
Acknowledged
Yes
Cash App's Investing feature experienced a UI display issue where DRIP settings appeared disabled in the app, even though dividends continued to be reinvested automatically. The incident began at and was resolved by , lasting roughly 44 hours. The Investing component moved from an active state to a degraded display and back as the issue progressed. The provider issued 2 status updates during the incident, first acknowledging the display issue and later confirming resolution. User reports spanned multiple regions, indicating broad but UI-only impact rather than a full service outage.
Cash App payments and features impacted during outage
Minor
Started
Duration
1 Hour and 40 Minutes
Acknowledged
Yes
Cash App experienced a payments issue that affected multiple features, including Send & Receive Money, Cash App Card, Add Cash, and Log In. Users could have faced failures or delays when sending or receiving funds, using Cash App Card, adding cash to balances, or signing in. The outage began on and lasted about 1 hour and 40 minutes, with most services returning to normal by and full recovery including Cash App Card by .
Cash App Taxes issue briefly degrades tax feature
Minor
Started
Duration
1 Hour and 45 Minutes
Acknowledged
Yes
An issue affected the Cash App Taxes feature, causing degraded functionality for tax-related tasks. The incident began at and was resolved by , lasting approximately 1 hour and 45 minutes. During the window, users may have encountered errors or limited tax filing capabilities within Cash App Taxes while other Cash App features remained available.
Cash App’s status page documented the investigation, with the Cash App Taxes component briefly listed as degraded (warn) before returning to normal. The provider issued two status updates over the course of the incident indicating the investigation and eventual resolution.
Impact appeared limited to the Cash App Taxes feature, with no broad service disruption across Cash App reported.
Cash App connection issues affect multiple features
Minor
Started
Duration
4 Hours
Acknowledged
Yes
Cash App reported a connectivity issue starting at , leading to degraded performance across key features including Send & Receive Money, Add Cash, Cash Out, Investing, Settings, and Log In. Users could not consistently complete transactions or sign in, with several services intermittently unavailable. The provider posted two status updates as the incident unfolded and the issue was resolved by , when services returned to normal.
Reports from users across the United States described problems such as sending money, cashing out, and signing in. The incident appeared to affect a broad set of Cash App functionalities but was not a full outage. The disruption lasted about four hours before recovery.
Cash App Savings outage disrupts app and transfers
Minor
Started
Duration
2 Days, 5 Hours and 30 Minutes
Acknowledged
Yes
Partial outage affected Cash App Savings, causing instability in the Savings feature and related app functionality. Users reported being unable to load the app beyond the splash screen, failed transfers to bank accounts, and difficulty accessing routing and account numbers. The issue was acknowledged on the Cash App status page as an investigation into Savings problems and progressed to a degraded state before restoration. The outage began at and was resolved by .
The Cash App status page posted two updates during the incident, outlining the investigation and the return to normal service as Savings recovered. While not a full outage, the disruption affected a broad portion of Savings users for about two days.
Cash App users could not transfer or withdraw funds from their Savings account for about 39 minutes. The outage began at and was resolved by , with reports coming in from across multiple US states. This disruption affected the savings-transfer workflow, preventing funds from moving out of Savings or being withdrawn.
Cash App Card transactions disrupted for several days
Minor
Started
Duration
4 Days, 6 Hours and 55 Minutes
Acknowledged
Yes
The Cash App Card service experienced an extended incident that disrupted card transactions for users across the United States. Reports described cancelled Cash App Card purchases, issues with direct deposits, and trouble accessing card details. The impact was felt by Cash App Cardholders as the company investigated the cause and worked to restore normal functionality. The outage began on and was resolved by , with functionality restored after the final update. The provider issued two official updates during the incident, noting an ongoing investigation and subsequent restoration of services.
Cash App Card outage disrupts card transactions
Major
Started
Duration
1 Day, 18 Hours and 15 Minutes
Acknowledged
Yes
An outage affected Cash App Card operations beginning at . Users reported problems completing card payments, transfers, and withdrawals, with some transactions canceled or blocked and errors when attempting to use the card. The Cash App Card component remained impacted for approximately 1 day and 18 hours, spanning most of October 24 and into October 25, before services returned to normal. During the incident, users experienced issues with pending Cash App Card transactions and difficulties spending or accessing card features.
The provider issued two status updates during the incident, communicating an ongoing investigation and later confirming restoration of service as the Cash App Card component returned to normal. The outage appeared focused on the Cash App Card functionality and was reflected in user reports across the period, indicating a broad impact on card-related operations until .