Cash App outage history

Cash App users attempting to add funds via Apple Pay faced ongoing issues that prevented or delayed top-ups, impacting the Add Cash flow and causing failed or stalled transactions for many trying to fund their balances. The issue was linked to the Apple Pay - Add Money pathway and affected a broad set of users over several days.

Cash App users faced trouble adding money to their accounts as the Add Cash feature was affected. The incident began late on 11:16 PM UTC with an official investigation and continued into the following day, with user reports surfacing around 12:15 AM UTC. For most of the event, adding funds could be unreliable, impacting users attempting to load their Cash App balance. The issue was resolved by 6:07 PM UTC, at which point the Add Cash function returned to normal and the status page reflected a recovery.

Users reported delays receiving Cash App verification codes and login emails, with some experiencing issues opening the app while waiting for email prompts. The incident began at 2:11 PM UTC and affected email delivery; push notifications and text messages were unaffected. If you're waiting on a verification code via email, try SMS verification as an alternative or retry after a few minutes. A small number of user reports described related symptoms during the incident.

By Sep 18, 2026 7:42 PM UTC, Cash App identified the issue and said emails were delivering normally, with guidance to retry if you hadn’t received a previous request. The incident remained listed as a warning until the service was restored to up on 4:51 PM UTC.

From 10:21 PM UTC through 12:06 AM UTC, Cash App users faced degraded ability to add or send money and to contribute to Pools. The incident affected the Send & Receive Money and Add Cash components, with some transactions failing or experiencing delays. In its updates, Cash App described the issue as Connection issues and noted a workaround: try linking a different debit card to complete transactions.

Normal functionality resumed by 12:06 AM UTC, when Send & Receive Money and Add Cash returned to normal operation.

Cash App Pay experienced a payment disruption beginning at 4:02 PM UTC, causing some customers to be unable to complete purchases with Cash App Pay. Users were advised to use alternatives such as tapping the Cash App Card in person, entering a card number online, or using Apple Pay while the issue was investigated.

The issue was resolved by 5:27 PM UTC, with Cash App Pay returning to normal after about 1 hour and 25 minutes of impact.

Cash App experienced intermittent disruptions with Mastercard payment processing that affected Mastercard-based payments through the Send & Receive Money feature. The incident began at 4:46 AM UTC and was resolved by 5:56 AM UTC, with users potentially seeing failed or delayed Mastercard transactions until service was restored. As a workaround, customers were advised to use a non-Mastercard form of payment where available.

During a short window, Cash App Card experienced degraded usage as engineers investigated a Card Issue. The incident began at 8:51 PM UTC and was resolved by 10:06 PM UTC when the Cash App Card component returned to normal. Updates from Cash App noted an ongoing investigation and recovery progress, with the Cash App Card service restored afterward.

Cash App's Investing feature experienced a UI display issue where DRIP settings appeared disabled in the app, even though dividends continued to be reinvested automatically. The incident began at Feb 12, 2026 12:16 AM UTC and was resolved by Feb 13, 2026 8:16 PM UTC, lasting roughly 44 hours. The Investing component moved from an active state to a degraded display and back as the issue progressed. The provider issued 2 status updates during the incident, first acknowledging the display issue and later confirming resolution. User reports spanned multiple regions, indicating broad but UI-only impact rather than a full service outage.

Cash App experienced a payments issue that affected multiple features, including Send & Receive Money, Cash App Card, Add Cash, and Log In. Users could have faced failures or delays when sending or receiving funds, using Cash App Card, adding cash to balances, or signing in. The outage began on 8:36 PM UTC and lasted about 1 hour and 40 minutes, with most services returning to normal by 9:11 PM UTC and full recovery including Cash App Card by 10:16 PM UTC.

An issue affected the Cash App Taxes feature, causing degraded functionality for tax-related tasks. The incident began at Jan 27, 2026 2:11 AM UTC and was resolved by Jan 27, 2026 3:56 AM UTC, lasting approximately 1 hour and 45 minutes. During the window, users may have encountered errors or limited tax filing capabilities within Cash App Taxes while other Cash App features remained available.

Cash App’s status page documented the investigation, with the Cash App Taxes component briefly listed as degraded (warn) before returning to normal. The provider issued two status updates over the course of the incident indicating the investigation and eventual resolution.

Impact appeared limited to the Cash App Taxes feature, with no broad service disruption across Cash App reported.