Claude Outage History

The Claude platform experienced degraded performance beginning at Jan 12, 2026 6:18 PM UTC, impacting Claude API (api.anthropic.com), claude.ai, platform.claude.com, and Claude Code. Users reported errors, unresponsive chats, and timeouts across regions, with a noticeable spike in activity around the start of the incident. The outage lasted about 2 hours and was resolved by Jan 12, 2026 8:18 PM UTC as services returned to normal. The Claude status page documented the degraded condition and then the restoration, with two official updates issued during the incident.

The Claude platform experienced a brief degradation beginning at Jan 10, 2026 2:33 PM UTC with elevated error rates across Claude API (api.anthropic.com), claude.ai, and Claude Code. The issue affected user-facing functionality and a temporary performance decline was observed for about 45 minutes as engineering teams investigated and worked to restore normal operation.

The Claude status page issued three official updates during the incident, and services were restored by Jan 10, 2026 3:18 PM UTC.

Claude experienced issues with new subscriptions and payment processing, causing customers to be charged without receiving subscription access and potentially leading to duplicate payments. The problem affected Claude.ai and Claude Code and began around Jan 9, 2026 7:41 PM UTC, with the incident lasting approximately 9 hours and 17 minutes and being resolved by Jan 10, 2026 4:58 AM UTC.

During the incident, Claude's status page published 2 updates describing the investigation and remediation steps. User reports came from regions including India, the United States, and Germany, with affected users reporting issues such as being unable to open Claude chat pages or access chat features.

An incident caused increased latency across Claude's services, including Claude API (api.anthropic.com), claude.ai, and Claude Code. Users likely experienced slower responses and degraded performance during the event. The issue began on Jan 8, 2026 5:23 PM UTC with the status later updated to a degraded state at Jan 8, 2026 5:28 PM UTC. The problem affected three components and was resolved by Jan 8, 2026 9:58 PM UTC, lasting approximately 4 hours and 35 minutes.

Claude AI services experienced degraded performance beginning at Jan 7, 2026 7:08 PM UTC, affecting claude.ai and Claude Code. Users saw elevated errors and, for Claude subscriptions, incorrect display of usage limits. This degraded experience could disrupt interactive sessions and quota-based features on Claude.ai.

The provider published three status updates during the incident as they investigated and then restored service. The outage lasted from Jan 7, 2026 7:08 PM UTC to Jan 8, 2026 5:13 AM UTC, roughly 10 hours and 5 minutes. Services were fully restored by Jan 8, 2026 5:13 AM UTC. User reports came from multiple locations, suggesting a broader impact rather than a single region.

Claude experienced a brief degraded performance beginning at 9:13 AM UTC due to elevated error rates on Opus 4.5. The issue affected Claude API (api.anthropic.com), claude.ai, and platform.claude.com, with users potentially encountering slower responses or intermittent failures. The status page showed elevated error rates, and the provider issued two updates during the incident. The incident was resolved by 9:28 AM UTC, lasting approximately 15 minutes.