: Claude chat and desktop services suffer global outage
Users worldwide experienced outages in Claude chat and desktop services beginning around with reports of chats not loading and slower responses. StatusGator detected the issue at , about 14 minutes before Claude acknowledged the problem at . Claude’s status page indicated an ongoing investigation and a degraded service as engineers triaged elevated errors, with impacts reported across multiple regions. The disruption was global, affecting users from North America, Europe, and Asia-Pacific, including both chat and desktop interfaces.
By around , Claude reported resolution and the service returned to normal, with the status moving back to up. The outage lasted roughly 35 minutes from the initial signal to restoration. Claude documented the investigation and corrective steps on its status page, noting elevated errors and slower responses during the incident. While access to chats and related features improved, some users may have continued to experience intermittent delays or incomplete chat history immediately after recovery.