Claude Outage History

Claude API and related services (api.anthropic.com, claude.ai, platform.claude.com, and Claude Code) encountered a maintenance-driven degradation affecting prompt processing and code tasks. Users reported delays and errors, with some seeing overloaded errors around 07:15 UTC. The incident began around 07:04 UTC during a maintenance window and degraded service for roughly 39 minutes, with full restoration by about 07:43 UTC.

Claude's official updates show an initial investigation around 07:27 UTC, followed by a transition to degraded status at 07:28 UTC and a return to up at 07:43 UTC. In total, four components were affected: Claude API (api.anthropi c.com), claude.ai, platform.claude.com, and Claude Code. StatusGator captured an Early Warning Signal at 07:04 UTC, indicating issues 24 minutes before the first official acknowledgment. User reports came from across multiple regions, indicating broad geographic impact.

Claude experienced a short degradation affecting three components: Claude API (api.anthropic.com), claude.ai, and Claude Code. Users likely saw elevated error rates and slower responses during the incident window.

The Claude AI service experienced elevated errors beginning at Jan 7, 2026 7:08 PM UTC with issues affecting claude.ai and a related problem where subscription usage limits were not displayed correctly for Claude.ai and Claude Code. The incident caused degraded performance rather than a full outage and impacted multiple components. The issue persisted until Jan 8, 2026 5:13 AM UTC, lasting roughly 10 hours and 5 minutes.

During the incident, the Claude status page issued 3 updates documenting the progression from initial elevated errors to the subscription display issue and eventual recovery. User reports were limited but included observations from Iceland and Kano, Nigeria, indicating sporadic issues during the window.