Is ClickSend Down?
Current ClickSend Status: up

Status History

We've been monitoring ClickSend since August 22, 2018. Here's the history of service outages we've observed from the ClickSend status page:

Recent ClickSend Outages and Issues

Follow the recent outages and downtime for ClickSend in the table below.

Start Time Type Length Message Details
September 25, 2020 13:49 UTC WARN about 2 hours USA Toll free number delivery issue Identified - Some customers are experiencing SMS delivery issues when sending from Toll Free Numb...
September 24, 2020 10:54 UTC WARN about 1 hour Email delivery issues Identified - Our Email Marketing and Transactional Email products are currently seeing low delive...
September 22, 2020 02:19 UTC WARN 5 minutes MMS/Fax high error rate Identified - We've identified a database issue causing high error rates for MMS and fax that are ...
August 06, 2020 23:04 UTC WARN about 2 hours Email to SMS issues Investigating - We're currently investigating an issue with email to SMS that is affecting some c...
May 31, 2020 02:59 UTC WARN about 5 hours Outbound fax delays Identified - We've identified outbound fax delays affecting some customers. The cause is an inval...
May 30, 2020 12:35 UTC WARN about 1 hour Certificate error affecting some services Update - We are continuing to investigate this issue. May 30, 12:31 UTC
January 29, 2020 06:39 UTC DOWN 5 minutes Service SMS is down
July 13, 2019 01:54 UTC WARN about 2 hours Service SMS is degraded-performance
July 08, 2019 01:06 UTC WARN about 3 hours Service Fax is degraded-performance
March 29, 2019 13:08 UTC WARN 36 minutes Service SMS is degraded-performance

Supported Features

We support the following features in our integration with the ClickSend status page:

  • Down Notifications

    If ClickSend is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when ClickSend is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    ClickSend posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ClickSend enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If ClickSend publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When ClickSend posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When ClickSend has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because ClickSend has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is ClickSend down today?

According to its status page ClickSend is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when ClickSend is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if ClickSend is having issues?

There are two main options: You can check the ClickSend status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

ClickSend status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the ClickSend status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting ClickSend customer support while checking everything on your side. You can also try Tweeting at them via @clicksendsms on Twitter. Or visit their official status page or website:

ClickSend Down?

Are you experiencing issues with ClickSend? Please share your issues below and let others know. Sign up above to receive notifications when ClickSend published outages.

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