Is Xero Down?
Current Xero Status: up

Status History

We've been monitoring Xero since August 10, 2015. Here's the history of service outages we've observed from the Xero status page:

Recent Xero Outages and Issues

Follow the recent outages and downtime for Xero in the table below.

Start Time Type Length Message Details
September 02, 2020 13:16 UTC WARN about 2 hours Accounting API - Increased Latency for certain Organisations Investigating - We are investigating a problem where we're seeing API calls to certain organisati...
August 31, 2020 23:11 UTC WARN 25 minutes Accounting API down Monitoring - A fix has been implemented and we are monitoring the results. Sep 1, 11:07 NZST
August 31, 2020 22:41 UTC DOWN 30 minutes Accounting API down Update - We are continuing to investigate this issue. Sep 1, 10:40 NZST
August 31, 2020 04:21 UTC WARN about 18 hours Payroll API - Calls failing for a small subset of UK organisations to Payitems Investigating - We're currently investigating an incident that is preventing a small subset of AP...
August 15, 2020 23:01 UTC MAINTENANCE about 2 hours Service Under Maintenance
August 08, 2020 23:01 UTC MAINTENANCE about 1 hour Service Under Maintenance
August 06, 2020 01:51 UTC WARN about 1 hour Some users experiencing login failures Investigating - We're aware of an issue whereby some users are unable to log in when authorising ...
August 04, 2020 22:46 UTC WARN about 3 hours Developer Portal Investigating - We're aware of issues creating and viewing apps in the Developer Portal for a sma...
July 28, 2020 10:46 UTC WARN about 1 hour Raised Errors in Developer Portal Update - We are continuing to investigate this issue. Jul 28, 22:43 NZST
July 25, 2020 03:51 UTC WARN about 1 hour Payroll API Errors Investigating - We're seeing a higher-than-normal error rate for requests to the payroll API, and...

Supported Features

We support the following features in our integration with the Xero status page:

  • Down Notifications

    If Xero is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Xero is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Xero posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Xero enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Xero publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Xero posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Xero has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Xero has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Xero down today?

According to its status page Xero is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Xero is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Xero is having issues?

There are two main options: You can check the Xero status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Xero status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Xero status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Xero customer support while checking everything on your side. You can also try Tweeting at them via @xero on Twitter. Or visit their official status page or website:

Xero Down?

Are you experiencing issues with Xero? Please share your issues below and let others know. Sign up above to receive notifications when Xero published outages.

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