CommandLink Outage History

CommandLink reported a brief degradation in the Twilio PSTN component, impacting voice call capability for users. The outage began at 4:48 AM UTC and lasted about 2 hours, with service restored by 6:48 AM UTC.

Two official status updates were posted during the incident, noting the Twilio PSTN issue and later confirming recovery. The impact appeared limited to the Twilio PSTN component and did not indicate wider service disruption.

CommandLink experienced an outage affecting the Twilio PHONE NUMBERS component, potentially disrupting provisioning and routing of those numbers for customers. The incident began on Sep 15, 2025 8:03 AM UTC and was resolved by Sep 16, 2025 3:28 PM UTC, spanning roughly 31 hours. The provider posted two status updates during the incident, describing ongoing problems with Twilio PHONE NUMBERS and the eventual recovery. The issue is now resolved and normal operation has resumed.

Twilio PHONE NUMBERS experienced a partial outage that affected number-related features for users. The incident began on Aug 28, 2025 11:38 PM UTC and was resolved by Aug 29, 2025 6:38 PM UTC, lasting about 19 hours. The provider published two official status updates during the incident, acknowledging the degraded state and the restoration of service.

CommandLink experienced a brief degradation affecting Twilio MMS and Twilio PSTN, impacting messaging and voice services for some users. The incident began at 6:14 PM UTC when the status page first indicated a degraded state. By 6:38 PM UTC, Twilio MMS had returned to normal operation, while Twilio PSTN remained degraded. The PSTN issue persisted until 7:48 PM UTC when it was restored.

Over roughly 1 hour and 34 minutes, CommandLink issued three official status updates documenting the issue and its resolution. The incident ended with both Twilio MMS and Twilio PSTN fully operational again as noted in the final update.

CommandLink experienced a brief degradation affecting Twilio PSTN and Twilio MMS services. The incident began on 5:48 PM UTC and was resolved by 6:08 PM UTC, lasting about 20 minutes. CommandLink posted two status updates during the event, noting issues with Twilio PSTN and Twilio MMS and indicating both components moved from up to degraded before returning to normal. The impact was limited to voice calls and MMS delivery for some users.

CommandLink experienced a brief degradation in the Cloudflare Network. The disruption began at 11:53 AM UTC and was resolved by 12:18 PM UTC, lasting about 25 minutes. The Cloudflare Network component briefly showed degraded status before returning to normal, with the provider issuing two status updates during the incident.

CommandLink briefly experienced degraded performance due to a Cloudflare Network issue. The incident did not result in a full outage, but users may have faced intermittent connectivity while the Cloudflare Network was affected.

The outage began on 2:58 PM UTC and was resolved by 4:33 PM UTC. The Cloudflare Network component transitioned from up to warn and back to up, with CommandLink documenting two status updates during the event. The incident lasted about 1 hour and 35 minutes.

CommandLink experienced degraded performance due to issues with the Cloudflare Firewall beginning at Aug 22, 2025 7:38 AM UTC. The Cloudflare Firewall component was listed in a degraded state, and users may have encountered intermittent access problems or slower responses related to firewall filtering during this period.

The degraded state persisted for about 3 days and 6 hours, with the status remaining in warn until Aug 25, 2025 1:58 PM UTC when the Cloudflare Firewall returned to normal and CommandLink's status page moved back to up. The incident involved 2 official status updates from CommandLink, documenting the degraded condition and restoration.

A brief degradation of the Cloudflare Network affected CommandLink users beginning at 5:53 PM UTC. The CommandLink status page showed the Cloudflare Network moving from a normal state to a degraded state (warn) and back to normal, with two official updates throughout the incident. The degraded period lasted approximately 1 hour and 55 minutes, ending at 7:48 PM UTC. The disruption appeared to be limited to Cloudflare-related connectivity, with services returning to full operation after the incident.

CommandLink reported issues affecting the Twilio PHONE NUMBERS component, resulting in degraded functionality for number-related features. The status page described the issue as 'Experiencing Issues with Twilio PHONE NUMBERS'. The outage began on 11:58 PM UTC and was resolved by 6:33 PM UTC, lasting about 18 hours and 35 minutes. The provider issued 2 status updates during the incident, outlining the problem and the remediation.