CommandLink Outage History

CommandLink experienced issues with the Twilio PHONE NUMBERS component, triggering a maintenance state from 5:03 AM UTC. The incident affected phone-number related services and lasted until the Twilio PHONE NUMBERS component returned to up at 11:03 AM UTC, for a total duration of about 6 hours. The provider issued two status updates during the incident documenting the investigation and restoration of service.

Impact was limited to the Twilio PHONE NUMBERS component, with no broader outages reported across other CommandLink services.

CommandLink Twilio PHONE NUMBERS experienced issues that prompted a maintenance window starting at May 31, 2025 5:05 AM UTC and concluding at May 31, 2025 11:19 AM UTC, a total duration of approximately 6 hours and 14 minutes. The provider issued 2 status updates during the incident, and the Twilio PHONE NUMBERS component was brought back online at the end of the window.

CommandLink experienced a brief degradation caused by issues in the Cloudflare Network. The disruption affected connectivity across CommandLink services relying on Cloudflare infrastructure and lasted about 27 minutes, from 3:50 AM UTC to 4:17 AM UTC. The incident was reflected on CommandLink's status page, with the Cloudflare Network component listed as degraded and then returning to normal. The provider issued 2 status updates during the incident and confirmed resolution once the issue was cleared.

CommandLink reported issues with the Twilio PHONE NUMBERS component and placed it into maintenance starting at May 30, 2025 1:34 AM UTC. During the maintenance window, access to Twilio PHONE NUMBERS features was disrupted. The status page published two updates, and the component returned to up at May 30, 2025 6:04 AM UTC, for a total outage duration of approximately 4 hours and 30 minutes.

From May 29, 2025 5:07 AM UTC the Twilio PHONE NUMBERS component was placed in maintenance to address reported issues, with the maintenance window lasting approximately 5 hours and 56 minutes. The service for the Twilio PHONE NUMBERS component was restored by May 29, 2025 11:03 AM UTC. The provider issued 2 status updates during the incident, confirming the maintenance and its completion. The issue appeared isolated to the Twilio PHONE NUMBERS component.

CommandLink reported a temporary issue affecting Twilio PSTN and Twilio Origination during a maintenance window, leading to degraded voice origination and PSTN connectivity for affected users. The incident began at 3:03 PM UTC and was resolved by 6:03 PM UTC when services returned to normal. The status page posted two updates during the incident, documenting the maintenance and eventual restoration. The affected components were Twilio PSTN and Twilio Origination, with restoration occurring once maintenance completed.

CommandLink experienced a brief degradation in the Twilio PHONE NUMBERS component, impacting related telephony services for a short period. The issue began at 2:29 PM UTC and was resolved by 4:28 PM UTC, with two official status updates issued during the incident. The component returned to normal after the updates.

CommandLink experienced a brief degradation tied to the Cloudflare Network, causing transient performance issues for about 10 minutes. The incident began at May 16, 2025 2:08 PM UTC and was resolved by May 16, 2025 2:18 PM UTC, with users potentially seeing slower responses or intermittent connectivity during the window.

The provider's status updates noted the degraded Cloudflare Network and subsequent restoration, with a total of two official updates issued during the incident.

The maintenance window affected CommandLink's Twilio-related telephony components: Origination, Termination, and PSTN. The incident began at May 7, 2025 1:03 PM UTC and concluded at May 7, 2025 7:03 PM UTC, with the status page listing the three components under maintenance during this period. Users may have experienced disruptions or degraded telephony capabilities, including outbound calls and call routing, while the maintenance was in effect.

The incident lasted 6 hours, and the provider issued 2 status updates before all components returned to normal operation at May 7, 2025 7:03 PM UTC.

The CommandLink Twilio PHONE NUMBERS component experienced a brief degradation beginning at 8:18 PM UTC and ending at 8:29 PM UTC, lasting about 11 minutes. CommandLink's status page listed 'Experiencing Issues with Twilio PHONE NUMBERS' and the incident prompted two official updates before the service returned to normal.