Last checked from Total Customer Connect official status page 3 min. 44 sec. ago
Total Customer Connect Status
Is Total Customer Connect down?
Total Customer Connect is up
Customer engagement and retention for automotive service centers.
Not working for you?
StatusGator last checked the status of Total Customer Connect on and the service was operational. There have been no user-submitted reports of outages in the past 24 hours. The last officially acknowledged outage was on .
Total Customer Connect service health
This chart represents Total Customer Connect service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Total Customer Connect status data.
24 hrs ending
●
Service up
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Possible outage
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Likely outage
Top reported issues
View and upvote the most commonly reported Total Customer Connect issues to help us better indicate the service status.
- Connectivity issue
- Error message
- Server not responding
- Sign in problem
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with Total Customer Connect?
Total Customer Connect outage map
Explore our interactive Total Customer Connect outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Total Customer Connect outages, giving you a clear view of performance and downtime trends.
Looking to track Total Customer Connect downtime and outages?
- Receive real-time status updates
- Show current status on private or public status page
- Be the first to know if service is down
- Keep your team informed
- Monitor alongside other services and websites
Recent Total Customer Connect outages and issues
Follow the recent outages and downtime for Total Customer Connect in the table below.
If you're experiencing a problem now, check the current Total Customer Connect status or
.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Public Website is offline
|
8d 21h 30m |
Warn
|
|
|
App Server #2 (Primary Cluster) is offline
|
5m |
Warn
|
|
|
Total Customer Connect is offline
|
5m |
Warn
|
|
|
Public Website is offline
|
5h 15m |
Warn
|
|
|
App Server #3 (Secondary Cluster) is offline
|
5m |
Warn
|
Incident name
Public Website is offline
Duration
8d 21h 30m
Start
Severity
Warn
Incident name
App Server #2 (Primary Cluster) is offline
Duration
5m
Start
Severity
Warn
Incident name
Total Customer Connect is offline
Duration
5m
Start
Severity
Warn
Incident name
Public Website is offline
Duration
5h 15m
Start
Severity
Warn
Incident name
App Server #3 (Secondary Cluster) is offline
Duration
5m
Start
Severity
Warn
Get notified about Total Customer Connect outages
Stay updated with instant alerts for Total Customer Connect outages by signing up now!
See Total Customer Connect status on your status page
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Total Customer Connect components
View details of the current Total Customer Connect status below.
If the status shows "Up" but you're still experiencing issues, you can
such as connectivity issues, outages, or slow performance. These
issues are commonly reported when Total Customer Connect is down or
facing partial disruptions.
| Component name | Status |
|---|---|
| Total Customer Connect |
Up
|
| Total Customer Connect App Server #1 (Primary Cluster) |
Up
|
| Total Customer Connect App Server #2 (Primary Cluster) |
Up
|
| Total Customer Connect App Server #3 (Secondary Cluster) |
Up
|
| Total Customer Connect Database Cluster (Primary) |
Up
|
| Total Customer Connect Database Cluster Replication |
Up
|
| Total Customer Connect Database Cluster (Secondary) |
Up
|
| Total Customer Connect MenuBuilder |
Up
|
| Total Customer Connect ProSystemsReporting |
Up
|
| Total Customer Connect Public Website |
Up
|
| Total Customer Connect Staging Environment |
Up
|
| Total Customer Connect Support Center |
Up
|
Get notified about Total Customer Connect outages
Stay updated with instant alerts for Total Customer Connect outages by signing up now!
One App that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Total Customer Connect outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor Total Customer Connect along with other services and websites
StatusGator monitors over 8,320 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on Total Customer Connect status change
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Show Total Customer Connect on your status page
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
About our Total Customer Connect status page integration
Total Customer Connect (Customer engagement and retention for automotive service centers) is a a CRM and AI solution that StatusGator has been monitoring since October 2025. Over the past 7 months, we have collected data on on more than 41 outages that affected Total Customer Connect users. When Total Customer Connect publishes downtime on their status page, they do so across 12 components and 2 groups using 3 different statuses: up, warn, and down which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Total Customer Connect down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Total Customer Connect is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor Total Customer Connect to get notified when it's down or has an outage. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential Total Customer Connect outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down Notifications
If Total Customer Connect is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning Notifications
Warn notifications are used when Total Customer Connect is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance Notifications
Total Customer Connect does not post separate notifications for planned maintenance work so we are unable to send notifications when maintenance windows begin. If you need Total Customer Connect maintenance notifications, please email us.
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Status Messages
When Total Customer Connect posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status Details
When Total Customer Connect has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component Status Filtering
Because Total Customer Connect has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Get notified about Total Customer Connect outages
Stay updated with instant alerts for Total Customer Connect outages by signing up now!
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Proactive alerts on Total Customer Connect status changes sent to your Slack, Microsoft Teams, and more.
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Monitoring of both Total Customer Connect and your own apps.
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Granular monitoring of Total Customer Connect components.
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Frequently asked questions
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