Customer.io Knowledge Base icon
Customer.io Knowledge Base icon

Is Customer.io Knowledge Base down?
Customer.io Knowledge Base is UP

Last checked from Customer.io Knowledge Base official status page 4 min. 47 sec. ago

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Customer.io Knowledge Base service health

This chart represents Customer.io Knowledge Base service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Customer.io Knowledge Base status data.

Service is up
Potential issue
Likely issue

Top reported issues

View and upvote the most commonly reported issues to help us better indicate the service status.

  • Connectivity issue
  • Error message
  • Server not responding
  • Sign in problem
  • Service down
  • Slow performance
  • Unable to download
  • App not loading
  • Other

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Customer.io Knowledge Base status history

We've been monitoring Customer.io Knowledge Base outages since March 9, 2015. Here's the history of service outages we've observed from the Customer.io Knowledge Base Status Page

60 days ago Today
Up
Down
Warn
Maintenance
Unknown

Recent Customer.io Knowledge Base outages and issues

Follow the recent outages and downtime for Customer.io Knowledge Base in the table below.

Incident Name Duration Started Severity
Partial outage of documentation pages
2h 49m
warn icon Warn

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Features covering most of your needs in monitoring and communicating outages or downtime.

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About our Customer.io Knowledge Base status page integration

Customer.io Knowledge Base is a Marketing solution that StatusGator has been monitoring since March 2015. Over the past over 9 years, we have collected data on on more than 957 outages that affected Customer.io Knowledge Base users. When Customer.io Knowledge Base publishes downtime on their status page, they do so across 8 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Customer.io Knowledge Base to get notified when it's down, is under maintenance, or has an outage. We've sent more than 4,000 notifications to our users about Customer.io Knowledge Base incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

  • Down Notifications

    If Customer.io Knowledge Base is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warning Notifications

    Warn notifications are used when Customer.io Knowledge Base is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Maintenance Notifications

    Customer.io Knowledge Base posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Customer.io Knowledge Base enters a pre-planned maintenance window, keeping you up to date.

  • Status Messages

    When Customer.io Knowledge Base posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Customer.io Knowledge Base has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Customer.io Knowledge Base has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Get notified about Customer.io Knowledge Base outages

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