Edgenuity Outage History

Edgenuity Courseware (Imagine Edgenuity) and Imagine EdgeEX experienced a brief degradation affecting login and navigation. Some users reported being unable to log in or navigate the system. The incident began at 11:18 PM UTC and was resolved by 11:28 PM UTC, lasting about 10 minutes. The affected components were Courseware / Imagine Edgenuity and Courseware / Imagine EdgeEX.

Edgenuity experienced degraded performance across multiple Imagine products, causing login delays, slow navigation, and issues playing activities for students and educators. Nine components were affected, including Imagine MyPath Legacy, Imagine Instructional Services, Imagine Learning Excellence Academy, Imagine Purpose 6-12, Park City Independent, Imagine Edgenuity Courseware, Imagine EdgeEX, Giant Campus, and Ignitia Virtual Academy. The degradation lasted about 1 hour and 5 minutes, starting at Jan 31, 2025 5:43 PM UTC and ending at Jan 31, 2025 6:48 PM UTC. The Edgenuity team issued two status updates during the incident describing initial investigation and restoration of services.

Edgenuity experienced a brief outage affecting student activity data used for reporting across Imagine MyPath K-12, Imagine Math, Imagine Language & Literacy, and Imagine Español. Educators may have seen delays in updates to student activity data used for progress tracking and reporting. The incident began on Jan 22, 2025 8:23 PM UTC and was resolved by Jan 22, 2025 9:24 PM UTC, lasting roughly 1 hour and 1 minute. The provider issued three status updates during the incident as they investigated, identified the cause, and deployed a fix.

Edgenuity experienced a brief login issue affecting Twig Science where district administrators could not log in and saw a blank page after entering credentials. The outage began at 11:23 PM UTC and was resolved by 11:49 PM UTC, lasting roughly 26 minutes. The Twig Science component was listed as investigating during the incident, and Edgenuity issued two status updates before access was restored.

Edgenuity reported a brief outage impacting login and navigation for students and educators across Imagine Edgenuity, Imagine MyPath Legacy, and Imagine Purpose 6-12, along with related Courseware and Academy services. The incident affected eight components: Academies / Giant Campus, Academies / Ignitia Virtual Academy, Courseware / Imagine EdgeEX, Courseware / Imagine Edgenuity, Supplemental & Intervention / Imagine Purpose 6-12, Virtual School Services / Imagine Instructional Services, Academies / Imagine Learning Excellence Academy, and Academies / Park City Independent. The outage began at 5:33 AM UTC and was resolved by 6:05 AM UTC, lasting roughly 32 minutes. Users may have experienced difficulties logging in or navigating the system during that window.

Edgenuity experienced a brief outage affecting the Imagine Math dashboard, with some students seeing an error message when opening the dashboard. The incident began at Jan 14, 2025 8:23 PM UTC and was resolved by Jan 14, 2025 10:18 PM UTC, lasting about 1 hour 55 minutes. Edgenuity issued 2 status updates during the investigation and confirmed the issue was resolved once services returned to normal. The impact appeared limited to the Imagine Math dashboard and did not indicate broader problems across Edgenuity.

The Edgenuity platform experienced a brief outage affecting four Imagine Learning components, causing some users to be unable to load Imagine Learning Classroom resources.

The outage began at Jan 9, 2025 3:28 PM UTC and was resolved by Jan 9, 2025 3:38 PM UTC, lasting about 10 minutes. The Status Page indicated that the cause had been identified and a fix was being deployed, with two official updates during the incident. The affected components were: Imagine Learning Illustrative Mathematics, Imagine Learning Guidebooks, Imagine Learning Odell Education, and Imagine Learning EL Education.

The Edgenuity platform experienced a brief degraded service due to an issue with Learnosity, the third-party provider used for launching activities in Edgenuity CTE courses and Odysseyware courses. Users could not launch activities during the incident. The outage began at Jan 9, 2025 2:13 PM UTC and was resolved by Jan 9, 2025 2:23 PM UTC. Learnosity Systems Engineering teams were actively investigating, and Edgenuity listed both Courseware / Imagine Edgenuity and Courseware / Imagine Odysseyware as affected. The provider issued two status updates during the incident, and services returned to normal once Learnosity issues were resolved.