Edgenuity outage history

Edgenuity ran a scheduled maintenance window that impacted the Supplemental & Intervention / Imagine Math components. The window began at 3:28 PM UTC and ended at 5:08 PM UTC, during which Imagine Math features were in maintenance mode. Users may have experienced temporary unavailability or degraded access to Imagine Math within Edgenuity’s intervention suite during this interval. The status page indicates the components returned to normal after the window as maintenance was lifted and systems returned to full operation.

Edgenuity conducted a scheduled maintenance window affecting the Supplemental & Intervention / Imagine Math component. The window began at 1:03 PM UTC and concluded at 3:03 PM UTC. During this period, Imagine Math was listed as in maintenance, and services returned to normal after the window closed.

This was a targeted, brief maintenance event with no broader impact on other Edgenuity services, and the component transitioned back to up after the window. Status updates reflected the component moving from up to maintenance and back to up.

Edgenuity conducted a brief maintenance window impacting the Supplemental & Intervention components Imagine Language & Literacy and Imagine Español. The maintenance began at 10:03 PM UTC and concluded at 11:04 PM UTC, with affected features returning to normal after the window.

Edgenuity experienced a brief outage affecting Twig Elementary login within the Twig Science portion of the Core Curriculum. Users attempting to access Twig Elementary could not log in, with the incident first observed at 4:23 PM UTC and resolved by 4:39 PM UTC, lasting about 16 minutes. The issue was confined to the Twig Science login path, and other Edgenuity features remained available after the service recovered. The Twig Science component moved from a degraded state (warn) back to normal as the incident was resolved.

Edgenuity reported a brief outage affecting Imagine Odysseyware and Ignitia Virtual Academy, with newly created accounts unable to log in. The issue appeared to affect the login flow for new users, causing a degraded experience for those trying to access Imagine Odysseyware. The outage began at 6:13 PM UTC and was resolved by 6:24 PM UTC.

Status updates showed a broader recovery across related courseware and academy components. By 6:24 PM UTC, Brightspire Virtual Schools, Ignitia Virtual Academy, Imagine Learning Excellence Academy, Imagine Instructional Services, Imagine Odysseyware, Park City Independent, and Giant Campus had returned to normal and users could log in again.

Users attempting to access Edgenuity's Imagine platform faced issues starting in the late afternoon, with some unable to launch Imagine Edgenuity courses while others encountered blank screens or were bounced out of sessions. The outage impacted multiple components across Imagine Instructional Services and several academies, including Brightspire Virtual Schools, Ignitia Virtual Academy, Imagine Learning Excellence Academy, Park City Independent, and Giant Campus, and also affected Imagine Odysseyware for new user logins. Status updates indicated a broader problem with login and course loading, and the issue persisted for several hours as services recovered. StatusGator detected the issue at 4:07 PM UTC and the provider acknowledged the incident at Sep 22, 2026 5:19 PM UTC, with recovery underway by 6:24 PM UTC.

Edgenuity's Imagine Learning Classroom experienced a brief outage starting at 3:58 PM UTC, with some users encountering errors. Engineers identified the underlying cause and began deploying a fix. During the incident, core Curriculum components—Imagine Learning EL Education, Illustrative Mathematics, Guidebooks, and Odell Education—were briefly shown as degraded (warn) while remediation progressed. The service was restored by 4:04 PM UTC, with the affected components returning to normal shortly after. Status page updates indicate a targeted disruption that was contained quickly and resolved within minutes.

Users of Edgenuity's Imagine Learning Classroom began encountering errors and slow page loads starting at 2:48 PM UTC. The disruption affected multiple Imagine Learning curricula, including Core Curriculum / Imagine Learning EL Education, Illustrative Mathematics, Guidebooks, and Odell Education. Students and teachers faced pages that did not load or responded sluggishly, hindering access to lesson materials for about an hour. Official updates indicated the team was investigating and later identified the cause, with remediation underway.

Edgenuity's IL On Demand service experienced degraded performance beginning at 12:13 PM UTC. The impact was tied to an incident on Salesforce's platform and affected features that rely on Salesforce services, including IL On Demand / Professional Learning Self Service and IL On Demand / Product Allocation Self Service. Educators may have encountered intermittent access to ILOD-related functionality during the disruption. The issue lasted about 45 minutes as Salesforce investigated and worked toward a fix, with Edgenuity reporting the user impact while the components recovered.

Edgenuity experienced a brief outage starting at 5:58 PM UTC, hindering login and access to Imagine Learning Classroom. The disruption affected core components in the Imagine Learning suite, including Imagine Learning EL Education, Illustrative Mathematics, Guidebooks, and Odell Education, preventing users from logging in or using applications for a short period. The incident was resolved when services came back online around 6:08 PM UTC, after which all affected components returned to normal operation. Edgenuity's status page indicated ongoing investigation during the incident and confirmed restoration once the components were back up.