Edgenuity Outage History

Edgenuity experienced a brief outage affecting Administrator Reports in Imagine Edgenuity and Imagine EdgeEX. Administrators were unable to load these reports for about 30 minutes. The outage began at 1:48 PM UTC and was resolved by 2:18 PM UTC, impacting two components: Courseware / Imagine Edgenuity and Courseware / Imagine EdgeEX.\n\nThe service provider issued two status updates during the incident: an initial update noting investigation and a follow up confirming resolution and return to normal operations.

The incident affected sign-in via ClassLink for Imagine Edgenuity and Imagine EdgeEX, preventing user access through this authentication path. The outage began at 8:38 PM UTC when Edgenuity's status page moved to a degraded login state with a note that users could not log in via ClassLink, affecting two courseware components: Courseware / Imagine Edgenuity and Courseware / Imagine EdgeEX. The disruption lasted about 45 hours before access was restored, with the status returning to normal at 5:59 PM UTC.

The Edgenuity Courseware platform (Imagine Edgenuity) experienced degraded performance with slow responses and intermittent page errors impacting educator workflows. The outage began at Dec 18, 2025 7:28 PM UTC and was resolved by Dec 19, 2025 1:48 AM UTC, lasting about 6 hours and 20 minutes. Users attempting to load course materials or navigate the interface likely faced delays and occasional page load failures during this period. The issue was centered on the Courseware / Imagine Edgenuity component and affected users across the service.

Imagine Edgenuity courseware experienced degraded performance with slow response times and intermittent page errors, affecting educators using the platform. The outage began around Dec 17, 2025 5:53 PM UTC and lasted about 3 hours and 16 minutes until Dec 17, 2025 9:09 PM UTC. Initial user reports appeared around 5:30 PM UTC as educators noticed delays.

Edgenuity's Courseware status page issued two updates during the incident, updating the status from monitoring to warning and then back to normal as engineers investigated and confirmed recovery. The issue appears confined to the Courseware / Imagine Edgenuity component.

From Dec 16, 2025 10:23 PM UTC to Dec 17, 2025 12:23 AM UTC, Edgenuity experienced a degraded performance incident impacting educators. Courseware / Imagine Edgenuity showed slow response times and intermittent page errors, while educators relying on Supplemental & Intervention / Imagine MyPath K-12 and Supplemental & Intervention / Imagine Purpose K-5 could not view Student Progress contents. The issue affected 3 components and disrupted routine progress monitoring for several hours.

Status updates documented the investigation and scope, with 4 updates issued during the incident. Courseware was restored first, followed by Imagine MyPath K-12 and Imagine Purpose K-5; all components were back to normal by Dec 17, 2025 12:23 AM UTC. The outage lasted approximately 2 hours.

Edgenuity experienced a brief outage affecting access to formative assessments in Imagine MyPath K-12 and Imagine+ Assessment. The issue began at Dec 16, 2025 4:39 PM UTC and was resolved by Dec 16, 2025 4:53 PM UTC, lasting about 14 minutes. The incident impacted two components: Supplemental & Intervention / Imagine MyPath K-12 and Supplemental & Intervention / Imagine+ Assessment. Edgenuity issued two status updates during the incident to communicate the investigation and the restoration of access.

Edgenuity experienced a brief outage affecting login and course loading, disrupting access for students and teachers for about 8 minutes. Users across multiple locations in the United States reported being unable to log in or reach course content during the incident.

StatusGator detected the issue at Dec 13, 2025 2:41 AM UTC, providing early visibility before Edgenuity posted any official updates. The outage began at 2:41 AM UTC and was resolved by 2:49 AM UTC. No Edgenuity status updates were posted during the event. The disruption lasted roughly 8 minutes and appeared to impact login and initial loading of courses, based on user reports from across the United States.

Edgenuity and EdgeEX courseware experienced a brief outage affecting educator login and performance. The incident began at Dec 11, 2025 5:38 PM UTC and was resolved by Dec 11, 2025 5:58 PM UTC. The Edgenuity status page listed two affected components: Courseware / Imagine EdgeEX and Courseware / Imagine Edgenuity, with the service posting two updates during the incident describing investigation and subsequent recovery. A small number of user reports noted teacher login difficulties, including a report from Denver, Colorado. After the updates, access and response times improved as the status returned to normal, indicating a brief partial outage limited to a subset of users.

Edgenuity users experienced login problems and server connection issues that prevented sign-in and interrupted coursework. Reported symptoms included being logged out, blue screens, and an inability to complete assignments. The incident appeared to affect users in multiple U.S. locations and lasted about 22 minutes, from 2:49 AM UTC to 3:11 AM UTC.

StatusGator detected an Early Warning Signal based on user reports, indicating issues before any official Edgenuity updates. There were no official status updates posted by Edgenuity during the incident. The pattern of reports from several U.S. locations suggests a regional login service disruption rather than a global outage.

Several users attempting to sign in to Imagine Edgenuity and Imagine EdgeEX via Clever SSO experienced login problems, including being logged out during sign-in. The issues affected two courseware components and denied access for some users. Edgenuity's status page noted an ongoing investigation and mentioned that clearing cookies could resolve the issue for many users while the root cause was being identified.

The outage began at Nov 21, 2025 2:43 PM UTC and was resolved by Nov 21, 2025 4:39 PM UTC, lasting about 1 hour 56 minutes. The provider issued 2 status updates during the incident, and affected components were Courseware / Imagine Edgenuity and Courseware / Imagine EdgeEX. User reports described being redirected or logged out when attempting to sign in.