Edgenuity Outage History

Edgenuity experienced a widespread outage affecting the website and login, preventing students and educators from loading pages or signing in. The incident began at 2:43 AM UTC and was resolved by 5:29 AM UTC, lasting 2 hours and 46 minutes. Users reported issues loading pages, accessing assignments, and signing in across multiple districts and schools. The outage appeared to be broad in scope, with affected users reported from across the United States, including California, Texas, Colorado, and New York.

An issue affecting districts using CSV uploads to create enrollments for Twig Science briefly impaired enrollment creation. The incident began at Jan 14, 2026 3:43 PM UTC and was resolved by Jan 14, 2026 4:48 PM UTC, lasting about 1 hour and 5 minutes. The Core Curriculum / Twig Science component was the affected area, with the status page initially listing an Investigation before recovery was declared. The provider issued 2 status updates during the incident as teams investigated and restored enrollment functionality.

Edgenuity experienced a brief outage where pages were not loading for students and educators. StatusGator detected the issue at Jan 13, 2026 5:24 AM UTC based on user reports, an Early Warning Signal ahead of any official acknowledgement. The outage lasted until Jan 13, 2026 5:32 AM UTC, roughly 8 minutes, with reports from multiple US locations including Fort Washington, MD; New Braunfels, TX; Kingston, PA; and Alpine, CA. Edgenuity did not publish official status updates during the incident, and there was no public confirmation on their status page.

Edgenuity experienced a brief content-loading outage beginning on Jan 9, 2026 5:29 PM UTC and lasting about 21 minutes, ending on 5:50 PM UTC. Students attempting to access lessons saw pages fail to load, with gray or black screens, non-responsive content, and videos not playing. Some users reported HTTP errors or banners that did not advance, indicating a disruption to content delivery across the platform and hindering classroom activity for a portion of users across the United States.

StatusGator issued an Early Warning Signal at Jan 9, 2026 5:29 PM UTC based on user reports of content loading failures; the signal ended at 5:50 PM UTC. There were no official Edgenuity status updates posted during the incident, and the event affected a small handful of users in multiple locations rather than representing a broad regional outage.

Edgenuity experienced a brief outage affecting Administrator Reports in Imagine Edgenuity and Imagine EdgeEX. Administrators were unable to load these reports for about 30 minutes. The outage began at 1:48 PM UTC and was resolved by 2:18 PM UTC, impacting two components: Courseware / Imagine Edgenuity and Courseware / Imagine EdgeEX.\n\nThe service provider issued two status updates during the incident: an initial update noting investigation and a follow up confirming resolution and return to normal operations.

The incident affected sign-in via ClassLink for Imagine Edgenuity and Imagine EdgeEX, preventing user access through this authentication path. The outage began at 8:38 PM UTC when Edgenuity's status page moved to a degraded login state with a note that users could not log in via ClassLink, affecting two courseware components: Courseware / Imagine Edgenuity and Courseware / Imagine EdgeEX. The disruption lasted about 45 hours before access was restored, with the status returning to normal at 5:59 PM UTC.

The Edgenuity Courseware platform (Imagine Edgenuity) experienced degraded performance with slow responses and intermittent page errors impacting educator workflows. The outage began at Dec 18, 2025 7:28 PM UTC and was resolved by Dec 19, 2025 1:48 AM UTC, lasting about 6 hours and 20 minutes. Users attempting to load course materials or navigate the interface likely faced delays and occasional page load failures during this period. The issue was centered on the Courseware / Imagine Edgenuity component and affected users across the service.

Imagine Edgenuity courseware experienced degraded performance with slow response times and intermittent page errors, affecting educators using the platform. The outage began around Dec 17, 2025 5:53 PM UTC and lasted about 3 hours and 16 minutes until Dec 17, 2025 9:09 PM UTC. Initial user reports appeared around 5:30 PM UTC as educators noticed delays.

Edgenuity's Courseware status page issued two updates during the incident, updating the status from monitoring to warning and then back to normal as engineers investigated and confirmed recovery. The issue appears confined to the Courseware / Imagine Edgenuity component.

From Dec 16, 2025 10:23 PM UTC to Dec 17, 2025 12:23 AM UTC, Edgenuity experienced a degraded performance incident impacting educators. Courseware / Imagine Edgenuity showed slow response times and intermittent page errors, while educators relying on Supplemental & Intervention / Imagine MyPath K-12 and Supplemental & Intervention / Imagine Purpose K-5 could not view Student Progress contents. The issue affected 3 components and disrupted routine progress monitoring for several hours.

Status updates documented the investigation and scope, with 4 updates issued during the incident. Courseware was restored first, followed by Imagine MyPath K-12 and Imagine Purpose K-5; all components were back to normal by Dec 17, 2025 12:23 AM UTC. The outage lasted approximately 2 hours.

Edgenuity experienced a brief outage affecting access to formative assessments in Imagine MyPath K-12 and Imagine+ Assessment. The issue began at Dec 16, 2025 4:39 PM UTC and was resolved by Dec 16, 2025 4:53 PM UTC, lasting about 14 minutes. The incident impacted two components: Supplemental & Intervention / Imagine MyPath K-12 and Supplemental & Intervention / Imagine+ Assessment. Edgenuity issued two status updates during the incident to communicate the investigation and the restoration of access.