Edgenuity Outage History

Edgenuity experienced a brief outage affecting login and course loading, disrupting access for students and teachers for about 8 minutes. Users across multiple locations in the United States reported being unable to log in or reach course content during the incident.

StatusGator detected the issue at Dec 13, 2025 2:41 AM UTC, providing early visibility before Edgenuity posted any official updates. The outage began at 2:41 AM UTC and was resolved by 2:49 AM UTC. No Edgenuity status updates were posted during the event. The disruption lasted roughly 8 minutes and appeared to impact login and initial loading of courses, based on user reports from across the United States.

Edgenuity and EdgeEX courseware experienced a brief outage affecting educator login and performance. The incident began at Dec 11, 2025 5:38 PM UTC and was resolved by Dec 11, 2025 5:58 PM UTC. The Edgenuity status page listed two affected components: Courseware / Imagine EdgeEX and Courseware / Imagine Edgenuity, with the service posting two updates during the incident describing investigation and subsequent recovery. A small number of user reports noted teacher login difficulties, including a report from Denver, Colorado. After the updates, access and response times improved as the status returned to normal, indicating a brief partial outage limited to a subset of users.

Edgenuity users experienced login problems and server connection issues that prevented sign-in and interrupted coursework. Reported symptoms included being logged out, blue screens, and an inability to complete assignments. The incident appeared to affect users in multiple U.S. locations and lasted about 22 minutes, from 2:49 AM UTC to 3:11 AM UTC.

StatusGator detected an Early Warning Signal based on user reports, indicating issues before any official Edgenuity updates. There were no official status updates posted by Edgenuity during the incident. The pattern of reports from several U.S. locations suggests a regional login service disruption rather than a global outage.

Several users attempting to sign in to Imagine Edgenuity and Imagine EdgeEX via Clever SSO experienced login problems, including being logged out during sign-in. The issues affected two courseware components and denied access for some users. Edgenuity's status page noted an ongoing investigation and mentioned that clearing cookies could resolve the issue for many users while the root cause was being identified.

The outage began at Nov 21, 2025 2:43 PM UTC and was resolved by Nov 21, 2025 4:39 PM UTC, lasting about 1 hour 56 minutes. The provider issued 2 status updates during the incident, and affected components were Courseware / Imagine Edgenuity and Courseware / Imagine EdgeEX. User reports described being redirected or logged out when attempting to sign in.

Edgenuity experienced partial outages affecting Twig Science rostering and Imagine Math reporting between Nov 13, 2025 7:09 PM UTC and {{datetime:2025-11-15T14:43:00Z}. Clever and ClassLink Twig Science customers were unable to add new schools, and CSV rostering users faced similar limitations. At the same time, educator reports in Imagine Math did not reflect recent activity, though students could still access Image Math and Imagine Math Facts. The issues emerged during Twig Science maintenance and progressed to a broader rostering and reporting disruption affecting multiple components. User-reported impact included several US locations (e.g., Kansas and New Mexico) indicating regional effects. The incident included multiple official updates as Edgenuity worked to identify and resolve the problems.

Edgenuity carried out planned maintenance for Imagine Learning Classroom, affecting four core curriculum components: Odell Education, EL Education, Illustrative Mathematics, and Guidebooks. The maintenance window lasted about 30 minutes, starting at 12:03 AM UTC and concluding at 12:33 AM UTC. During this period, access to the Imagine Learning Classroom tools was temporarily unavailable for users. The incident was summarized by two official updates from Edgenuity: one announcing the start of maintenance and another noting completion, after which all components returned to normal.

Edgenuity experienced a brief outage affecting the login flow, with users reporting error messages after sign-in and pages remaining unresponsive for a short period. The outage began at 2:31 AM UTC and was resolved by 2:36 AM UTC, lasting about 5 minutes and primarily impacting authentication for a subset of users in a few locations. StatusGator recorded an Early Warning Signal at Oct 30, 2025 2:31 AM UTC, but Edgenuity did not publish any official status updates during the incident.

Edgenuity experienced a short degradation tied to an upstream ClassLink SSO issue, with 16 Edgenuity components listed as affected (including Imagine Edgenuity, Imagine Odysseyware, Imagine Language & Literacy, Imagine Learning Guidebooks, and related modules). The incident began at Oct 27, 2025 10:24 PM UTC and was resolved by Oct 27, 2025 10:38 PM UTC, lasting about 14 minutes. The Edgenuity status page indicated an investigation into ClassLink login problems and subsequently returned to normal, with all affected components restored. The incident included two official status updates during the window, reflecting the interim degradation and the restoration of services. Because the issue originated with ClassLink SSO, users could have experienced sign-in or access-related issues across multiple courses during the outage window.

Edgenuity experienced a degraded period affecting multiple products in the Imagine family, with assessments and activities not scoring correctly and some users unable to progress through diagnostic tests. The issue impacted seven components across Courseware and Supplemental & Intervention offerings, including Imagine Edgenuity, Imagine EdgeEX, Imagine+ Assessment, Imagine Purpose K-5, Imagine Instructional Services, Imagine Odysseyware, and Imagine MyPath K-12. Users reported loading problems and 503 errors as the incident unfolded. The outage began at Oct 20, 2025 4:48 PM UTC and was resolved by Oct 21, 2025 12:13 AM UTC.

Edgenuity's Core Curriculum component Twig Science experienced an outage, leaving the Twig Science site unavailable and users unable to log in. The incident began at 1:38 PM UTC and was resolved by 3:08 PM UTC. The status page indicated an active investigation during the initial phase as engineers worked to diagnose the issue.

The provider published two status updates detailing the outage and restoration of access. The Twig Science service returned to normal after roughly 1 hour and 30 minutes, with the issue affecting the Twig Science portion of Edgenuity's Core Curriculum and preventing user login and site access for the duration.