21,228 outages in February - Here are the biggest:
Last checked from ID.me official status page 53 sec. ago
Digital identity verification for online transactions.
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StatusGator reports that ID.me is currently experiencing a major outage. There have been 163 user-submitted reports of outages in the past 24 hours. There are confirmed issues with Wallet Account Access and Management - MFA- ID.me Authenticator (Push Notifications), but all other components are operational. Service Degradation - Authenticator App Push Notifications
This chart represents ID.me service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more ID.me status data.
24 hrs ending
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92 outage reports in the last 24 hours
Illinois, United States
Sign in problem
17 minutes ago
17 minutes ago
Ohio, United States
Error message
33 minutes ago
33 minutes ago
North Carolina, United States
did not receive phone call for code to finish sign in
about 1 hour ago
about 1 hour ago
Texas, United States
cannot log in or send controlled rx. this has been down over 24 hours now for our providers.
about 1 hour ago
about 1 hour ago
Maryland, United States
Sign in problem
about 1 hour ago
about 1 hour ago
New York, United States
Sign in problem
about 2 hours ago
about 2 hours ago
Pennsylvania, United States
Doctors and nurse practitioners cannot validate with ID may keep getting the same error code. A0101.
about 3 hours ago
about 3 hours ago
New York, United States
Error message
about 5 hours ago
about 5 hours ago
Texas, United States
Connectivity issue
about 6 hours ago
about 6 hours ago
Florida, United States
Service down
about 7 hours ago
about 7 hours ago
Explore our interactive ID.me outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent ID.me outages, giving you a clear view of performance and downtime trends.
Top reported ID.me outage locations, last 24 hours:
StatusGator detects outages before they are officially acknowledged by providers. Here are some recent ID.me disruptions that StatusGator customers knew about before the rest of the world:
This rating evaluates how quickly ID.me acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
Avg. delay 2 - 4 hrs
This rating evaluates how quickly ID.me acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
Avg. delay < 15 min
Avg. delay 15 - 30 min
Avg. delay 30 - 120 min
Avg. delay 2 - 4 hrs
Avg. delay >= 4 hrs
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| Problems signing in to the service. | 14h 1m |
2h 58m later
|
|
| Login page not loading due to repeated error messages. | 29m |
Never acknowledged
|
|
| Problems signing in due to authentication errors. | 1h 5m |
Never acknowledged
|
|
| Login issues affecting ID.me authentication | 46m |
Never acknowledged
|
|
| Login issues preventing access to accounts. | 54m |
Never acknowledged
|
|
| Verification emails not being sent | 50m |
Never acknowledged
|
|
| Confirmation emails and verification codes not being sent. | 15m |
Never acknowledged
|
|
| Service outage | 1h 11m |
Never acknowledged
|
|
| Sign in and service unavailable on SSA platform. | 2h 1m |
Never acknowledged
|
|
| Verification codes not being delivered | 3h 16m |
Never acknowledged
|
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Service Degradation - Authenticator App Push Notifications
|
1m |
Down
|
|
|
Document Processing Delays
|
30m |
Down
|
|
|
Service Outage
|
15m |
Down
|
|
|
Service Outage
|
1h 10m |
Down
|
|
|
Platform Outage
|
30m |
Down
|
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Stay updated with instant alerts for ID.me outages by signing up now!
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on ID.me outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
StatusGator monitors over 7,460 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
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ID.me (Digital identity verification for online transactions) is a an Identity Management solution that StatusGator has been monitoring since February 2022. Over the past about 4 years, we have collected data on on more than 284 outages that affected ID.me users. When ID.me publishes downtime on their status page, they do so across 24 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is ID.me down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether ID.me is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor ID.me to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about ID.me incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If we detect a potential ID.me outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
If ID.me is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when ID.me is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
ID.me posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ID.me enters a pre-planned maintenance window, keeping you up to date.
When ID.me posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When ID.me has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because ID.me has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for ID.me outages by signing up now!
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