Last checked from ID.me Document Identity API official status page 2 min. 21 sec. ago
ID.me Document Identity API Status
Is ID.me Document Identity API down?
ID.me Document Identity API is up
Digital identity verification for online transactions.
Not working for you?
StatusGator last checked the status of ID.me on and the service was operational. There have been 3 user-submitted reports of outages in the past 24 hours.
ID.me Document Identity API service health
This chart represents ID.me Document Identity API service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more ID.me Document Identity API status data.
24 hrs ending
●
Service up
●
Possible outage
●
Likely outage
Top reported issues
View and upvote the most commonly reported ID.me Document Identity API issues to help us better indicate the service status.
- Sign in problem
- Connectivity issue
- Error message
- Server not responding
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with ID.me Document Identity API?
Recent outage reports
See recent outage reports from real ID.me Document Identity API users
2 outage reports in the last 24 hours
Virginia, United States
"IDME not working to send text code"
about 10 hours ago
about 10 hours ago
California, United States
Sign in problem
about 23 hours ago
about 23 hours ago
ID.me Document Identity API outage map
Explore our interactive ID.me Document Identity API outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent ID.me outages, giving you a clear view of performance and downtime trends.
Top reported ID.me outage locations, last 24 hours:
- California, US
- Virginia, US
How accurate is the ID.me status page?
StatusGator detects outages before they are officially acknowledged by providers. Here are some recent ID.me disruptions that StatusGator customers knew about before the rest of the world:
ID.me status page accuracy rating
This rating evaluates how quickly ID.me acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
D
Poor
Avg. delay 2 - 4 hrs
This rating evaluates how quickly ID.me acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
A
Excellent
Avg. delay < 15 min
B
Good
Avg. delay 15 - 30 min
C
Fair
Avg. delay 30 - 120 min
D
Poor
Avg. delay 2 - 4 hrs
F
Failing
Avg. delay >= 4 hrs
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| Login issues due to browser recognition problems | 1h 27m |
Never acknowledged
|
|
| Service unavailable | 4m |
Never acknowledged
|
|
| Problems signing in to the service. | 1h 57m |
31m later
|
|
| Sign-in page returns 404 error | 1h 2m |
Never acknowledged
|
|
| Problems signing in to the service. | 14h 1m |
2h 58m later
|
|
| Login page not loading due to repeated error messages. | 29m |
Never acknowledged
|
|
| Problems signing in due to authentication errors. | 1h 5m |
Never acknowledged
|
|
| Login issues affecting ID.me authentication | 46m |
Never acknowledged
|
|
| Login issues preventing access to accounts. | 54m |
Never acknowledged
|
|
| Verification emails not being sent | 50m |
Never acknowledged
|
Incident description
Login issues due to browser recognition problems
Duration
1h 27m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Service unavailable
Duration
4m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Problems signing in to the service.
Duration
1h 57m
StatusGator detected
Officially acknowledged
31m later
Incident description
Sign-in page returns 404 error
Duration
1h 2m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Problems signing in to the service.
Duration
14h 1m
StatusGator detected
Officially acknowledged
2h 58m later
Incident description
Login page not loading due to repeated error messages.
Duration
29m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Problems signing in due to authentication errors.
Duration
1h 5m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Login issues affecting ID.me authentication
Duration
46m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Login issues preventing access to accounts.
Duration
54m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Verification emails not being sent
Duration
50m
StatusGator detected
Officially acknowledged
Never acknowledged
Looking to track ID.me Document Identity API downtime and outages?
- Receive real-time status updates
- Show current status on private or public status page
- Be the first to know if service is down
- Keep your team informed
- Monitor alongside other services and websites
Recent ID.me Document Identity API outages and issues
Follow the recent outages and downtime for ID.me Document Identity API in the table below.
If you're experiencing a problem now, check the current ID.me Document Identity API status or
.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Document Processing Delays
|
30m |
Down
|
|
|
Service Outage
|
15m |
Down
|
|
|
Service Outage
|
1h 10m |
Down
|
|
|
Platform Outage
|
30m |
Down
|
|
|
Sandbox/idmelabs.com scheduled maintenance
|
5h |
Maint
|
Incident name
Document Processing Delays
Duration
30m
Start
Severity
Down
Incident name
Service Outage
Duration
15m
Start
Severity
Down
Incident name
Service Outage
Duration
1h 10m
Start
Severity
Down
Incident name
Platform Outage
Duration
30m
Start
Severity
Down
Incident name
Sandbox/idmelabs.com scheduled maintenance
Duration
5h
Start
Severity
Maint
Get notified about ID.me Document Identity API outages
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See ID.me Document Identity API status on your status page
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Get notified about ID.me Document Identity API outages
Stay updated with instant alerts for ID.me Document Identity API outages by signing up now!
One App that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on ID.me Document Identity API outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor ID.me Document Identity API along with other services and websites
StatusGator monitors over 8,260 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
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Show ID.me Document Identity API on your status page
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Users who monitor ID.me Document Identity API status also follow these services
About our ID.me Document Identity API status page integration
ID.me Document Identity API (Digital identity verification for online transactions) is a an Identity Management solution that StatusGator has been monitoring since February 2022. Over the past over 4 years, we have collected data on on more than 288 outages that affected ID.me Document Identity API users. When ID.me Document Identity API publishes downtime on their status page, they do so across 24 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is ID.me Document Identity API down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether ID.me Document Identity API is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor ID.me Document Identity API to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about ID.me Document Identity API incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
-
Early Warning Signals
If we detect a potential ID.me Document Identity API outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
-
Down Notifications
If ID.me Document Identity API is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
-
Warning Notifications
Warn notifications are used when ID.me Document Identity API is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
-
Maintenance Notifications
ID.me Document Identity API posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ID.me Document Identity API enters a pre-planned maintenance window, keeping you up to date.
-
Status Messages
When ID.me Document Identity API posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
-
Status Details
When ID.me Document Identity API has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
-
Component Status Filtering
Because ID.me Document Identity API has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Get notified about ID.me Document Identity API outages
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Frequently asked questions
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