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Current ID.me Account Management status is UP

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Recent ID.me Account Management Outages and Issues

Follow the recent outages and downtime for ID.me Account Management in the table below.

Start Time

Type

Length

Message

Details

February 17, 2024 09:05 UTC

MAINT

about 1 hour

Planned Maintenance

See more
Start Time

February 17, 2024 09:05 UTC

Type MAINT
Affected Components

Document Verification

Account Management

Login Services

Custom Solutions

Multi-factor Authentication - U2F Security Key

Mobile Applications - ID.me Authenticator (iOS)

Mobile Applications - ID.me Authenticator (Android)

Multi-factor Authentication - Multi-factor Authentication API

Identity Verification - NIST 800-63-3 Policies

Identity Verification - KBA-replacement Policies

Group Verification - Alumni Verification

Group Verification - Company Employee Verification

Group Verification - Student Verification

Group Verification - Teacher Verification

Multi-factor Authentication - Mobile Yubikey

Multi-factor Authentication - ID.me Authenticator - Code Generator

Identity Verification - NIST 800-63-2 Policies

Multi-factor Authentication - Text message or phone call

Multi-factor Authentication - ID.me Authenticator - Push Notification

Group Verification - Custom Groups Verification

Group Verification - First Responder Verification

Group Verification - Government Employee Verification

Group Verification - Health Care Provider Verification

Group Verification - Military Verification

Group Verification - Nurse Verification

Message

Planned Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 17, 2024 - 04:00 EST

February 03, 2024 09:05 UTC

MAINT

about 1 hour

Planned Maintenance

See more
Start Time

February 03, 2024 09:05 UTC

Type MAINT
Affected Components

Multi-factor Authentication - ID.me Authenticator - Code Generator

Multi-factor Authentication - U2F Security Key

Multi-factor Authentication - Mobile Yubikey

Multi-factor Authentication - Multi-factor Authentication API

Identity Verification - NIST 800-63-3 Policies

Identity Verification - NIST 800-63-2 Policies

Identity Verification - KBA-replacement Policies

Group Verification - Alumni Verification

Group Verification - Company Employee Verification

Group Verification - Student Verification

Group Verification - Teacher Verification

Mobile Applications - ID.me Authenticator (iOS)

Mobile Applications - ID.me Authenticator (Android)

Document Verification

Account Management

Login Services

Custom Solutions

Multi-factor Authentication - Text message or phone call

Multi-factor Authentication - ID.me Authenticator - Push Notification

Group Verification - Custom Groups Verification

Group Verification - First Responder Verification

Group Verification - Government Employee Verification

Group Verification - Health Care Provider Verification

Group Verification - Military Verification

Group Verification - Nurse Verification

Message

Planned Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 03, 2024 - 04:00 EST

January 20, 2024 09:04 UTC

MAINT

about 1 hour

Planned Maintenance

See more
Start Time

January 20, 2024 09:04 UTC

Type MAINT
Affected Components

Multi-factor Authentication - ID.me Authenticator - Code Generator

Multi-factor Authentication - Mobile Yubikey

Multi-factor Authentication - Multi-factor Authentication API

Identity Verification - NIST 800-63-3 Policies

Identity Verification - NIST 800-63-2 Policies

Identity Verification - KBA-replacement Policies

Group Verification - Student Verification

Group Verification - Alumni Verification

Multi-factor Authentication - U2F Security Key

Group Verification - Company Employee Verification

Group Verification - Teacher Verification

Mobile Applications - ID.me Authenticator (iOS)

Mobile Applications - ID.me Authenticator (Android)

Account Management

Login Services

Custom Solutions

Document Verification

Multi-factor Authentication - Text message or phone call

Multi-factor Authentication - ID.me Authenticator - Push Notification

Group Verification - Custom Groups Verification

Group Verification - First Responder Verification

Group Verification - Government Employee Verification

Group Verification - Health Care Provider Verification

Group Verification - Military Verification

Group Verification - Nurse Verification

Message

Planned Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 20, 2024 - 04:00 EST

December 16, 2023 09:04 UTC

MAINT

about 1 hour

Planned Maintenance

See more
Start Time

December 16, 2023 09:04 UTC

Type MAINT
Affected Components

Multi-factor Authentication - ID.me Authenticator - Code Generator

Multi-factor Authentication - U2F Security Key

Multi-factor Authentication - Mobile Yubikey

Multi-factor Authentication - Multi-factor Authentication API

Identity Verification - NIST 800-63-3 Policies

Identity Verification - NIST 800-63-2 Policies

Group Verification - Alumni Verification

Group Verification - Company Employee Verification

Group Verification - Student Verification

Mobile Applications - ID.me Authenticator (iOS)

Mobile Applications - ID.me Authenticator (Android)

Document Verification

Account Management

Login Services

Custom Solutions

Identity Verification - KBA-replacement Policies

Group Verification - Teacher Verification

Multi-factor Authentication - Text message or phone call

Multi-factor Authentication - ID.me Authenticator - Push Notification

Group Verification - Custom Groups Verification

Group Verification - First Responder Verification

Group Verification - Government Employee Verification

Group Verification - Health Care Provider Verification

Group Verification - Military Verification

Group Verification - Nurse Verification

Message

Planned Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 16, 2023 - 04:00 EST

December 11, 2023 18:09 UTC

WARN

about 1 hour

Service Degradation

See more
Start Time

December 11, 2023 18:09 UTC

Type WARN
Affected Components

Account Management

Identity Verification - NIST 800-63-3 Policies

Identity Verification - NIST 800-63-2 Policies

Identity Verification - KBA-replacement Policies

Document Verification

Message

Service Degradation

Details

Investigating - The application platform is currently experiencing a service degradation. The ID.me Engineering team is currently investigation the issue and will provide updates as soon as they become available. Dec 11, 2023 - 13:07 EST

2024-03-09 18:09:19 UTC UTC

STATUS

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2024-03-09 18:09:19 UTC UTC

STATUS

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2024-03-09 18:09:19 UTC UTC

STATUS

? minutes

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2024-03-09 18:09:19 UTC UTC

STATUS

? minutes

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See more

2024-03-09 18:09:19 UTC UTC

STATUS

? minutes

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Sign Up for More ID.me Account Management History

StatusGator has about 2 years of ID.me Account Management status history.

No outages or status changes in the last 24 hours

ID.me Account Management status, last 24 hours:

7:00 PM
1:00 AM
7:00 AM
1:00 PM
7:00 PM
7:00 PM
7:00 AM
7:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

ID.me Account Management Outage and Status History

We've been monitoring ID.me Account Management outages since February 11, 2022.
Here's the history of service outages we've observed from the ID.me Account Management Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our ID.me Account Management Status Page Integration

ID.me Account Management is an Identity Management solution that StatusGator has been monitoring since February 2022. Over the past about 2 years, we have collected data on on more than 193 outages that affected ID.me Account Management users. When ID.me Account Management publishes downtime on their status page, they do so across 25 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor ID.me Account Management to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If ID.me Account Management is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when ID.me Account Management is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

ID.me Account Management posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ID.me Account Management enters a pre-planned maintenance window, keeping you up to date.

Since ID.me Account Management publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When ID.me Account Management posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When ID.me Account Management has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because ID.me Account Management has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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