Is ID.me down?
Current ID.me status is UP

We checked the official ID.me Status Page 4 min. 48 sec. ago. Learn more
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Recent ID.me Outages and Issues

Follow the recent outages and downtime for ID.me in the table below.

Start Time

Type

Length

Message

Details

February 27, 2024 13:29 UTC

WARN

15 minutes

Service Degradation

See more
Start Time

February 27, 2024 13:29 UTC

Type WARN
Affected Components

Identity Verification - NIST 800-63-3 Policies

Identity Verification - NIST 800-63-2 Policies

Identity Verification - KBA-replacement Policies

Document Verification

Message

Service Degradation

Details

Investigating - ID.me applications are experiencing a degradation due to a downstream technology dependency. We are currently investigating this issue and will provide any further details and updates as soon as available. Feb 27, 2024 - 08:28 EST

February 22, 2024 17:39 UTC

WARN

about 4 hours

Service Provider Degradation

See more
Start Time

February 22, 2024 17:39 UTC

Type WARN
Affected Components

Multi-factor Authentication - Text message or phone call

Login Services

Message

Service Provider Degradation

Details

Monitoring - We're experiencing a delay in US based SMS delivery due to an ongoing incident with US carriers. Status updates will be provided as soon as available. Feb 22, 2024 - 12:35 EST

February 17, 2024 09:05 UTC

MAINT

about 1 hour

Planned Maintenance

See more
Start Time

February 17, 2024 09:05 UTC

Type MAINT
Affected Components

Document Verification

Account Management

Login Services

Custom Solutions

Multi-factor Authentication - U2F Security Key

Mobile Applications - ID.me Authenticator (iOS)

Mobile Applications - ID.me Authenticator (Android)

Multi-factor Authentication - Multi-factor Authentication API

Identity Verification - NIST 800-63-3 Policies

Identity Verification - KBA-replacement Policies

Group Verification - Alumni Verification

Group Verification - Company Employee Verification

Group Verification - Student Verification

Group Verification - Teacher Verification

Multi-factor Authentication - Mobile Yubikey

Multi-factor Authentication - ID.me Authenticator - Code Generator

Identity Verification - NIST 800-63-2 Policies

Multi-factor Authentication - Text message or phone call

Multi-factor Authentication - ID.me Authenticator - Push Notification

Group Verification - Custom Groups Verification

Group Verification - First Responder Verification

Group Verification - Government Employee Verification

Group Verification - Health Care Provider Verification

Group Verification - Military Verification

Group Verification - Nurse Verification

Message

Planned Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 17, 2024 - 04:00 EST

February 16, 2024 20:30 UTC

WARN

about 1 hour

Some users being asked to retry

See more
Start Time

February 16, 2024 20:30 UTC

Type WARN
Affected Components

Login Services

Message

Some users being asked to retry

Details

Identified - Due to increased system load, some users may experience a system delay prompt that asks them to retry in 10 minutes Feb 16, 2024 - 11:30 EST

February 03, 2024 09:05 UTC

MAINT

about 1 hour

Planned Maintenance

See more
Start Time

February 03, 2024 09:05 UTC

Type MAINT
Affected Components

Multi-factor Authentication - ID.me Authenticator - Code Generator

Multi-factor Authentication - U2F Security Key

Multi-factor Authentication - Mobile Yubikey

Multi-factor Authentication - Multi-factor Authentication API

Identity Verification - NIST 800-63-3 Policies

Identity Verification - NIST 800-63-2 Policies

Identity Verification - KBA-replacement Policies

Group Verification - Alumni Verification

Group Verification - Company Employee Verification

Group Verification - Student Verification

Group Verification - Teacher Verification

Mobile Applications - ID.me Authenticator (iOS)

Mobile Applications - ID.me Authenticator (Android)

Document Verification

Account Management

Login Services

Custom Solutions

Multi-factor Authentication - Text message or phone call

Multi-factor Authentication - ID.me Authenticator - Push Notification

Group Verification - Custom Groups Verification

Group Verification - First Responder Verification

Group Verification - Government Employee Verification

Group Verification - Health Care Provider Verification

Group Verification - Military Verification

Group Verification - Nurse Verification

Message

Planned Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 03, 2024 - 04:00 EST

2024-02-27 15:41:34 UTC UTC

STATUS

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2024-02-27 15:41:34 UTC UTC

STATUS

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2024-02-27 15:41:34 UTC UTC

STATUS

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2024-02-27 15:41:34 UTC UTC

STATUS

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2024-02-27 15:41:34 UTC UTC

STATUS

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Sign Up for More ID.me History

StatusGator has about 2 years of ID.me status history.

ID.me Components and Services

View details of the current ID.me status below.

Name

Status

Details

ID.me Account Management

UP See more

ID.me Alumni Verification

UP See more

ID.me Authenticator (Android)

UP See more

ID.me Authenticator - Code Generator

UP See more

ID.me Authenticator (iOS)

UP See more

ID.me Authenticator - Push Notification

UP See more

ID.me Company Employee Verification

UP See more

ID.me Custom Groups Verification

UP See more

ID.me Custom Solutions

UP See more

ID.me Document Verification

UP See more

ID.me First Responder Verification

UP See more

ID.me Government Employee Verification

UP See more

ID.me Health Care Provider Verification

UP See more

ID.me KBA-replacement Policies

UP See more

ID.me Login Services

UP See more

ID.me Military Verification

UP See more

ID.me Mobile Yubikey

UP See more

ID.me Multi-factor Authentication API

UP See more

ID.me NIST 800-63-2 Policies

UP See more

ID.me NIST 800-63-3 Policies

UP See more

ID.me Nurse Verification

UP See more

ID.me Shop

UP See more

ID.me Student Verification

UP See more

ID.me Teacher Verification

UP See more

ID.me Text message or phone call

UP See more

ID.me U2F Security Key

UP See more

1 status change in the last 24 hours

ID.me status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 24 hours

  • Warn: 15 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

ID.me Outage and Status History

We've been monitoring ID.me outages since February 11, 2022.
Here's the history of service outages we've observed from the ID.me Status Page:

Instant enriched data from
3,620 status pages

About Our ID.me Status Page Integration

ID.me is an Identity Management solution that StatusGator has been monitoring since February 2022. Over the past about 2 years, we have collected data on on more than 190 outages that affected ID.me users. When ID.me publishes downtime on their status page, they do so across 26 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor ID.me to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If ID.me is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when ID.me is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

ID.me posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ID.me enters a pre-planned maintenance window, keeping you up to date.

Since ID.me publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When ID.me posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When ID.me has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because ID.me has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 3,620 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

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