Is ID.me down?
Current ID.me status is UP

We checked the official ID.me Status Page 2 min. 40 sec. ago. Learn more
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Recent ID.me Outages and Issues

Follow the recent outages and downtime for ID.me in the table below.

Start Time

Type

Length

Message

Details

June 10, 2023 08:04 UTC

MAINT

about 1 hour

Planned Maintenance

See more
Start Time

June 10, 2023 08:04 UTC

Type MAINT
Affected Components

Identity Verification - NIST 800-63-3 Policies

Identity Verification - NIST 800-63-2 Policies

Group Verification - Company Employee Verification

Group Verification - Student Verification

Group Verification - Teacher Verification

Account Management

Login Services

Mobile Applications - ID.me Authenticator (iOS)

Mobile Applications - ID.me Authenticator (Android)

Document Verification

Custom Solutions

Identity Verification - KBA-replacement Policies

Group Verification - Alumni Verification

Multi-factor Authentication - Text message or phone call

Multi-factor Authentication - ID.me Authenticator - Push Notification

Multi-factor Authentication - ID.me Authenticator - Code Generator

Multi-factor Authentication - U2F Security Key

Multi-factor Authentication - Mobile Yubikey

Multi-factor Authentication - Multi-factor Authentication API

Group Verification - Custom Groups Verification

Group Verification - First Responder Verification

Group Verification - Government Employee Verification

Group Verification - Health Care Provider Verification

Group Verification - Military Verification

Group Verification - Nurse Verification

Message

Planned Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 10, 2023 - 04:00 EDT

June 05, 2023 17:20 UTC

WARN

20 minutes

Elevated Application Errors

See more
Start Time

June 05, 2023 17:20 UTC

Type WARN
Affected Components

Document Verification

Account Management

Login Services

Message

Elevated Application Errors

Details

Investigating - We're experiencing an elevated level of application errors and are currently looking into the issue. Status updates will be provided as soon as available. Jun 05, 2023 - 13:17 EDT

June 03, 2023 08:04 UTC

MAINT

about 1 hour

Planned Maintenance

See more
Start Time

June 03, 2023 08:04 UTC

Type MAINT
Affected Components

Group Verification - Custom Groups Verification

Multi-factor Authentication - Mobile Yubikey

Identity Verification - NIST 800-63-3 Policies

Identity Verification - NIST 800-63-2 Policies

Multi-factor Authentication - ID.me Authenticator - Push Notification

Account Management

Identity Verification - KBA-replacement Policies

Group Verification - Alumni Verification

Group Verification - Government Employee Verification

Group Verification - Health Care Provider Verification

Group Verification - Military Verification

Group Verification - Nurse Verification

Group Verification - Student Verification

Group Verification - Teacher Verification

Mobile Applications - ID.me Authenticator (iOS)

Document Verification

Login Services

Custom Solutions

Mobile Applications - ID.me Authenticator (Android)

Multi-factor Authentication - U2F Security Key

Multi-factor Authentication - ID.me Authenticator - Code Generator

Multi-factor Authentication - Text message or phone call

Group Verification - First Responder Verification

Multi-factor Authentication - Multi-factor Authentication API

ID.me Shop

Group Verification - Company Employee Verification

Message

Planned Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 03, 2023 - 04:01 EDT

May 20, 2023 08:05 UTC

MAINT

about 1 hour

Planned Maintenance

See more
Start Time

May 20, 2023 08:05 UTC

Type MAINT
Affected Components

Mobile Applications - ID.me Authenticator (iOS)

Mobile Applications - ID.me Authenticator (Android)

Multi-factor Authentication - Mobile Yubikey

Identity Verification - NIST 800-63-3 Policies

Identity Verification - KBA-replacement Policies

Group Verification - Company Employee Verification

Group Verification - Health Care Provider Verification

Group Verification - Nurse Verification

Group Verification - Student Verification

Group Verification - Teacher Verification

Group Verification - Alumni Verification

Group Verification - Custom Groups Verification

Document Verification

Account Management

Custom Solutions

Multi-factor Authentication - Text message or phone call

Group Verification - Military Verification

Multi-factor Authentication - ID.me Authenticator - Push Notification

Multi-factor Authentication - ID.me Authenticator - Code Generator

Multi-factor Authentication - U2F Security Key

Group Verification - Government Employee Verification

Login Services

Group Verification - First Responder Verification

Multi-factor Authentication - Multi-factor Authentication API

Identity Verification - NIST 800-63-2 Policies

Message

Planned Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 20, 2023 - 04:00 EDT

May 17, 2023 00:24 UTC

WARN

about 1 hour

Service Degradation

See more
Start Time

May 17, 2023 00:24 UTC

Type WARN
Affected Components

Custom Solutions

ID.me Shop

Message

Service Degradation

Details

Investigating - We're experiencing an elevated level of application errors and are currently looking into the issue. Status updates will be provided as soon as available. May 16, 2023 - 20:21 EDT

2023-06-10 20:57:35 UTC UTC

STATUS

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2023-06-10 20:57:35 UTC UTC

STATUS

? minutes

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See more

2023-06-10 20:57:35 UTC UTC

STATUS

? minutes

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See more

2023-06-10 20:57:35 UTC UTC

STATUS

? minutes

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See more

2023-06-10 20:57:35 UTC UTC

STATUS

? minutes

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See more

Sign Up for More ID.me History

StatusGator has over 1 year of ID.me status history.

ID.me Components and Services

View details of the current ID.me status below.

Name

Status

Details

ID.me Account Management

UP See more

ID.me Alumni Verification

UP See more

ID.me Authenticator (Android)

UP See more

ID.me Authenticator - Code Generator

UP See more

ID.me Authenticator (iOS)

UP See more

ID.me Authenticator - Push Notification

UP See more

ID.me Company Employee Verification

UP See more

ID.me Custom Groups Verification

UP See more

ID.me Custom Solutions

UP See more

ID.me Document Verification

UP See more

ID.me First Responder Verification

UP See more

ID.me Government Employee Verification

UP See more

ID.me Health Care Provider Verification

UP See more

ID.me KBA-replacement Policies

UP See more

ID.me Login Services

UP See more

ID.me Military Verification

UP See more

ID.me Mobile Yubikey

UP See more

ID.me Multi-factor Authentication API

UP See more

ID.me NIST 800-63-2 Policies

UP See more

ID.me NIST 800-63-3 Policies

UP See more

ID.me Nurse Verification

UP See more

ID.me Shop

UP See more

ID.me Student Verification

UP See more

ID.me Teacher Verification

UP See more

ID.me Text message or phone call

UP See more

ID.me U2F Security Key

UP See more

1 status change in the last 24 hours

ID.me status, last 24 hours:

9:00 PM
3:00 AM
9:00 AM
3:00 PM
9:00 PM
9:00 PM
9:00 AM
9:00 PM
  • Up: 23 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 1 hour

Instant enriched data from
2,750 status pages

About Our ID.me Status Page Integration

ID.me is an Identity Management solution that StatusGator has been monitoring since February 2022. Over the past over 1 year, we have collected data on on more than 129 outages that affected ID.me users. When ID.me publishes downtime on their status page, they do so across 26 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor ID.me to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If ID.me is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when ID.me is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

ID.me posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ID.me enters a pre-planned maintenance window, keeping you up to date.

Since ID.me publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When ID.me posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When ID.me has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because ID.me has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is ID.me down today?

According to its status page ID.me is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when ID.me is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if ID.me is having issues?

There are two main options: You can check the ID.me status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

ID.me status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the ID.me status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting ID.me customer support while checking everything on your side. You can also try Tweeting at them via @IDme on Twitter. Or visit their official status page or website:

Where do you get the official ID.me status?

We use the official ID.me status page. Here are links to their status page and other helpful links.

ID.me Down?

Are you experiencing issues with ID.me? Sign up to receive notifications when ID.me publishes outages.

ID.me Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,750 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of ID.me?

Sign up for StatusGator and see all historical information about ID.me outages and performance issues. Get free, instant notifications when ID.me goes down.