Is ID.me down?
Current ID.me status is UP

We checked the official ID.me Status Page 3 min. 53 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Stay informed of future downtime with dashboards and notifications

Recent ID.me Outages and Issues

Follow the recent outages and downtime for ID.me in the table below.

Start Time

Type

Length

Message

Details

April 08, 2024 16:15 UTC

WARN

about 1 hour

Service Provider Degradation

See more
Start Time

April 08, 2024 16:15 UTC

Type WARN
Affected Components

Identity Verification - NIST 800-63-2 Policies

Identity Verification - KBA-replacement Policies

Identity Verification - NIST 800-63-3 Policies

Message

Service Provider Degradation

Details

Identified - We have identified a degradation due to a issue with a upstream service provider. They are working on a fix for the issue and we will provide updates as necessary. Apr 08, 2024 - 12:14 EDT

March 30, 2024 08:00 UTC

MAINT

about 1 hour

Planned Maintenance

See more
Start Time

March 30, 2024 08:00 UTC

Type MAINT
Affected Components

Multi-factor Authentication - Text message or phone call

Multi-factor Authentication - ID.me Authenticator - Push Notification

Group Verification - Student Verification

Multi-factor Authentication - U2F Security Key

Multi-factor Authentication - Mobile Yubikey

Multi-factor Authentication - ID.me Authenticator - Code Generator

Multi-factor Authentication - Multi-factor Authentication API

Identity Verification - NIST 800-63-3 Policies

Identity Verification - NIST 800-63-2 Policies

Identity Verification - KBA-replacement Policies

Group Verification - Alumni Verification

Group Verification - Company Employee Verification

Group Verification - Nurse Verification

Group Verification - Custom Groups Verification

Group Verification - First Responder Verification

Group Verification - Government Employee Verification

Group Verification - Health Care Provider Verification

Group Verification - Military Verification

Mobile Applications - ID.me Authenticator (iOS)

Group Verification - Teacher Verification

Mobile Applications - ID.me Authenticator (Android)

Document Verification

Account Management

Login Services

Message

Planned Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 30, 2024 - 04:00 EDT

March 19, 2024 16:00 UTC

WARN

15 minutes

Service Degradation

See more
Start Time

March 19, 2024 16:00 UTC

Type WARN
Affected Components

Identity Verification - NIST 800-63-3 Policies

Identity Verification - NIST 800-63-2 Policies

Identity Verification - KBA-replacement Policies

Message

Service Degradation

Details

Monitoring - A fix has been implemented and we are monitoring the results. Mar 19, 2024 - 11:57 EDT

March 19, 2024 15:44 UTC

WARN

15 minutes

Service Degradation

See more
Start Time

March 19, 2024 15:44 UTC

Type WARN
Affected Components

Multi-factor Authentication - Text message or phone call

Multi-factor Authentication - ID.me Authenticator - Push Notification

Multi-factor Authentication - ID.me Authenticator - Code Generator

Multi-factor Authentication - U2F Security Key

Multi-factor Authentication - Mobile Yubikey

Multi-factor Authentication - Multi-factor Authentication API

Document Verification

Login Services

Message

Service Degradation

Details

Investigating - ID.me applications are experiencing a degradation. We are currently investigating this issue and will provide any further details and updates as soon as available. Mar 19, 2024 - 11:42 EDT

February 27, 2024 13:29 UTC

WARN

15 minutes

Service Degradation

See more
Start Time

February 27, 2024 13:29 UTC

Type WARN
Affected Components

Identity Verification - NIST 800-63-3 Policies

Identity Verification - NIST 800-63-2 Policies

Identity Verification - KBA-replacement Policies

Document Verification

Message

Service Degradation

Details

Investigating - ID.me applications are experiencing a degradation due to a downstream technology dependency. We are currently investigating this issue and will provide any further details and updates as soon as available. Feb 27, 2024 - 08:28 EST

2024-04-10 18:54:07 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-10 18:54:07 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-10 18:54:07 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-10 18:54:07 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-10 18:54:07 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

Sign Up for More ID.me History

StatusGator has about 2 years of ID.me status history.

ID.me Components and Services

View details of the current ID.me status below.

Name

Status

Details

ID.me Account Management

UP See more

ID.me Alumni Verification

UP See more

ID.me Authenticator (Android)

UP See more

ID.me Authenticator - Code Generator

UP See more

ID.me Authenticator (iOS)

UP See more

ID.me Authenticator - Push Notification

UP See more

ID.me Company Employee Verification

UP See more

ID.me Custom Groups Verification

UP See more

ID.me Document Verification

UP See more

ID.me First Responder Verification

UP See more

ID.me Government Employee Verification

UP See more

ID.me Health Care Provider Verification

UP See more

ID.me KBA-replacement Policies

UP See more

ID.me Login Services

UP See more

ID.me Military Verification

UP See more

ID.me Mobile Yubikey

UP See more

ID.me Multi-factor Authentication API

UP See more

ID.me NIST 800-63-2 Policies

UP See more

ID.me NIST 800-63-3 Policies

UP See more

ID.me Nurse Verification

UP See more

ID.me Shop

UP See more

ID.me Student Verification

UP See more

ID.me Teacher Verification

UP See more

ID.me Text message or phone call

UP See more

ID.me U2F Security Key

UP See more

No outages or status changes in the last 24 hours

ID.me status, last 24 hours:

7:00 PM
1:00 AM
7:00 AM
1:00 PM
7:00 PM
7:00 PM
7:00 AM
7:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

ID.me Outage and Status History

We've been monitoring ID.me outages since February 11, 2022.
Here's the history of service outages we've observed from the ID.me Status Page:

Instant enriched data from
3,580 status pages

About Our ID.me Status Page Integration

ID.me is an Identity Management solution that StatusGator has been monitoring since February 2022. Over the past about 2 years, we have collected data on on more than 197 outages that affected ID.me users. When ID.me publishes downtime on their status page, they do so across 25 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor ID.me to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If ID.me is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when ID.me is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

ID.me posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ID.me enters a pre-planned maintenance window, keeping you up to date.

Since ID.me publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When ID.me posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When ID.me has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because ID.me has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Can’t find your question? Email us to arrange a time to discuss. We’d love to chat!

ID.me Down?

Are you experiencing issues with ID.me? Sign up to receive notifications when ID.me publishes outages.

ID.me Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 3,580 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of ID.me?

Sign up for StatusGator and see all historical information about ID.me outages and performance issues. Get free, instant notifications when ID.me goes down.