Is Lightspeed Products down?
Current Lightspeed Products status is UP

We checked the official Lightspeed Products Status Page 0 sec. ago. Learn more
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Recent Lightspeed Products Outages and Issues

Follow the recent outages and downtime for Lightspeed Products in the table below.

Start Time

Type

Length

Message

Details

April 24, 2024 00:06 UTC

WARN

about 5 hours

X-Series: Shopify Products incorrectly sync-ed when adding new variants

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Start Time

April 24, 2024 00:06 UTC

Type WARN
Affected Components

Lightspeed Retail (X-Series) - Products

Message

X-Series: Shopify Products incorrectly sync-ed when adding new variants

Details

Update - We are continuing to investigate this issue. Apr 23, 2024 - 20:03 EDT

August 24, 2023 04:06 UTC

WARN

8 months

Line item amounts and totals are sometimes wrong on Web POS (Google Chrome v116 only)

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Start Time

August 24, 2023 04:06 UTC

Type WARN
Affected Components

Lightspeed Retail (X-Series) - Customer Management

Lightspeed Retail (X-Series) - Inventory

Lightspeed Retail (X-Series) - Products

Message

Line item amounts and totals are sometimes wrong on Web POS (Google Chrome v116 only)

Details

Identified - We have confirmed an issue where during a sale, amounts shown in line items and in the total amount are modified to a wrong value, and the total is also changed to a value that is wrong.This issue is only present on Google Chrome browsers version 116 or later. We have confirmed an issue present in the Chrome browser and have raised this with the Google Chrome team. Until such time as it is resolved please use another browser such as Firefox or Microsoft Edge. Aug 18, 2023 - 23:35 EDT

August 24, 2023 03:01 UTC

WARN

about 1 hour

Delays - Search Results Outdated / Lagging

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Start Time

August 24, 2023 03:01 UTC

Type WARN
Affected Components

Lightspeed Retail (X-Series) - Products

Lightspeed Retail (X-Series) - Customer Management

Lightspeed Retail (X-Series) - Inventory

Message

Delays - Search Results Outdated / Lagging

Details

Investigating - We're currently investigating an issue causing search to not display latest results for some retailers, including inventory. Thanks for your patience, we'll keep you informed with updates as they arise. Aug 23, 2023 - 23:01 EDT

August 03, 2023 00:16 UTC

WARN

21 days

Line item amounts and totals are sometimes wrong on Web Register (Windows Chrome users)

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Start Time

August 03, 2023 00:16 UTC

Type WARN
Affected Components

Lightspeed Retail (X-Series) - Inventory

Lightspeed Retail (X-Series) - Products

Message

Line item amounts and totals are sometimes wrong on Web Register (Windows Chrome users)

Details

Update - We have heard of this issue happening on more versions, all are listed below:- 114.0.5735.199- 115.0.5790.99- 115.0.5790.102All were on Chrome for Windows. Updating the browser (even to one of the versions listed above) has sometimes fixed the issue.At the moment we still recommend using another browser such as Firefox or Edge on Windows. Jul 23, 2023 - 22:08 EDT

August 02, 2023 23:11 UTC

WARN

about 1 hour

X-Series B2B Catalog Search Fails to Load

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Start Time

August 02, 2023 23:11 UTC

Type WARN
Affected Components

Lightspeed Retail (X-Series) - Inventory

Lightspeed Retail (X-Series) - Products

Message

X-Series B2B Catalog Search Fails to Load

Details

Update - We are continuing to investigate this issue. Aug 02, 2023 - 19:09 EDT

2024-05-06 21:21:55 UTC UTC

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2024-05-06 21:21:55 UTC UTC

STATUS

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2024-05-06 21:21:55 UTC UTC

STATUS

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2024-05-06 21:21:55 UTC UTC

STATUS

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2024-05-06 21:21:55 UTC UTC

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Sign Up for More Lightspeed Products History

StatusGator has almost 4 years of Lightspeed Products status history.

No outages or status changes in the last 24 hours

Lightspeed Products status, last 24 hours:

10:00 PM
4:00 AM
10:00 AM
4:00 PM
10:00 PM
10:00 PM
10:00 AM
10:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Lightspeed Products Outage and Status History

We've been monitoring Lightspeed Products outages since May 20, 2020.
Here's the history of service outages we've observed from the Lightspeed Products Status Page:

May 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Lightspeed Products Status Page Integration

Lightspeed Products is an eCommerce solution that StatusGator has been monitoring since May 2020. Over the past almost 4 years, we have collected data on on more than 1,225 outages that affected Lightspeed Products users. When Lightspeed Products publishes downtime on their status page, they do so across 49 components and 8 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Lightspeed Products to get notified when it's down, is under maintenance, or has an outage. We've sent more than 1,800 notifications to our users about Lightspeed Products incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Lightspeed Products is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Lightspeed Products is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Lightspeed Products posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Lightspeed Products enters a pre-planned maintenance window, keeping you up to date.

Since Lightspeed Products publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Lightspeed Products posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Lightspeed Products has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Lightspeed Products has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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