Is Lightspeed Down? Current Lightspeed Status: up

Notification Frequency

  • Averages less than 1 per day:
  • There were 10 WARN notices last 30 days
  • There were 2 DOWN notices last 30 days

Status History

We've been monitoring Lightspeed since May 20, 2020. Here's the history of service outages we've observed from the Lightspeed status page:

Recent Lightspeed Outages and Issues

Follow the recent outages and downtime for Lightspeed in the table below.

Start Time Type Length Message Details
August 06, 2020 15:11 UTC WARN about 1 hour 504 Gateway Timeout in Backoffice for Ikentoo/Lightspeed Restaurants (K Series) Investigating - We are currently investigating an issue with 504s in the backoffice for iKentoo a...
July 30, 2020 14:46 UTC WARN 10 minutes Degraded performance on APC1 Identified - The issue has been identified at an external partner and they are implementing a fix...
July 29, 2020 16:11 UTC WARN about 1 hour 504 Gateway Timeout on iKentoo/Lightspeed Restaurant K Series Backoffice Investigating - We are currently investigating an issue with the backoffice for iKentoo / Lightsp...
July 28, 2020 11:01 UTC WARN about 5 hours Lightspeed Retail Investigating - We are currently investigating an issue affecting merchants using Lightspeed Reta...
July 28, 2020 09:11 UTC WARN about 1 hour Lightspeed Retail Investigating - We are currently investigating an issue affecting merchants using Lightspeed Reta...
July 21, 2020 14:51 UTC WARN about 1 hour Lightspeed eCom (North America) Investigating - We are currently investigating an issue affecting merchants using Lightspeed eCom...
July 18, 2020 12:06 UTC WARN about 22 hours Lightspeed eCom (North America) Update - We are continuing to work on a fix for this issue. Jul 18, 08:03 EDT
July 17, 2020 22:11 UTC WARN 10 minutes Lightspeed Service Outage Monitoring - Our services are slowly recovering. We will continue to monitor the issue. Jul 17, 1...
July 17, 2020 21:42 UTC DOWN 29 minutes Lightspeed Service Outage Investigating - We are currently investigating an outage affecting all merchants using Lightspeed...
July 16, 2020 12:41 UTC WARN 5 minutes Lightspeed Retail Investigating - We are currently investigating an issue affecting merchants using Lightspeed Reta...

Supported Features

We support the following features in our integration with the Lightspeed status page:

  • Down Notifications

    If Lightspeed is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Lightspeed is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Lightspeed posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Lightspeed enters a pre-planned maintenance window, keeping you up to date.

  • Status Overview

    When Lightspeed posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Lightspeed has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Lightspeed has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Lightspeed down today?

According to its status page Lightspeed is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Lightspeed is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Lightspeed is having issues?

There are two main options: You can check the Lightspeed status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Lightspeed status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Lightspeed status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Lightspeed customer support while checking everything on your side. You can also try Tweeting at them via @LightspeedHQ on Twitter.

Lightspeed Down?

Are you experiencing issues with Lightspeed? Please share your issues below and let others know. Sign up above to receive notifications when Lightspeed published outages.

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