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Is Lightspeed Down?
Current Lightspeed Status: up

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Status History

We've been monitoring Lightspeed since May 20, 2020. Here's the history of service outages we've observed from the Lightspeed status page:

Recent Lightspeed Outages and Issues

Follow the recent outages and downtime for Lightspeed in the table below.

Sign Up for More Lightspeed History

StatusGator has 8 months of Lightspeed status history.

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Start Time Type Length Message Details
January 13, 2021 15:41 UTC WARN 1 day Lightspeed Hospitality - Order Ahead Monitoring - A fix has been implemented and we are monitoring the results. Jan 13, 10:38 EST
January 13, 2021 15:21 UTC WARN 20 minutes Lightspeed Hospitality - Order Ahead Investigating - We are currently investigating an issue affecting merchants using Lightspeed Hosp...
January 12, 2021 10:36 UTC WARN 1 day Lightspeed eCom (Europe) Investigating - We are currently investigating an issue affecting the orders search and filtering...
January 11, 2021 13:06 UTC WARN about 3 hours Lightspeed eCom (Europe) Update - We are continuing to investigate this issue. Jan 11, 08:04 EST
December 23, 2020 03:57 UTC MAINTENANCE 20 minutes Service Under Maintenance
2021-01-17 09:07:00 +0000 UTC UNKNOWN X minutes Information, in, go, here, will, about, question, downtime, and the to, and, sign, will, in, downtime, outage, of, you, so, more, sign, information, displayed, once, each, about, in, Details, details, be, here, and see
2021-01-17 09:07:00 +0000 UTC UNKNOWN X minutes about, Information, the, will, downtime, question, in, go, and here about, displayed, each, here, to, be, once, details, of, information, will, sign, so, sign, see, in, more, in, and, you, Details, downtime, and outage
2021-01-17 09:07:00 +0000 UTC UNKNOWN X minutes here, will, the, go, Information, downtime, in, question, and about outage, of, here, so, be, information, displayed, sign, to, will, about, and, each, once, see, Details, details, more, you, downtime, sign, in, and in
2021-01-17 09:07:00 +0000 UTC UNKNOWN X minutes the, Information, go, about, will, here, downtime, question, and in see, of, sign, outage, each, more, in, and, so, will, Details, displayed, you, here, information, downtime, in, details, once, about, sign, be, and to
2021-01-17 09:07:00 +0000 UTC UNKNOWN X minutes will, the, in, downtime, question, Information, here, about, and go and, so, Details, downtime, in, sign, sign, of, displayed, be, information, you, in, each, to, once, outage, details, more, about, will, here, and see

Supported Features

We support the following features in our integration with the Lightspeed status page:

  • Down Notifications

    If Lightspeed is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Lightspeed is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Lightspeed posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Lightspeed enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Lightspeed publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Lightspeed posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Lightspeed has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Lightspeed has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Lightspeed down today?

According to its status page Lightspeed is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Lightspeed is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Lightspeed is having issues?

There are two main options: You can check the Lightspeed status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Lightspeed status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Lightspeed status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Lightspeed customer support while checking everything on your side. You can also try Tweeting at them via @LightspeedHQ on Twitter. Or visit their official status page or website:

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