Is Lightspeed Down?
Current Lightspeed Status: up

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Status History

We've been monitoring Lightspeed since May 20, 2020. Here's the history of service outages we've observed from the Lightspeed status page:

Recent Lightspeed Outages and Issues

Follow the recent outages and downtime for Lightspeed in the table below.

Sign Up for More Lightspeed History

StatusGator has 1 year of Lightspeed status history.

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Start Time Type Length Message Details
August 02, 2021 23:06 UTC WARN about 3 hours Increased error rates with VISA transactions Identified - We are currently experiencing an increase in error rates for VISA transactions. Team...
July 29, 2021 22:37 UTC WARN 35 minutes Degraded performance with Lightspeed Payments Investigating - We are investigating an issue with Lightspeed Payments customers using the Verifo...
July 28, 2021 07:31 UTC MAINTENANCE 5 minutes Lightspeed Restaurant K Series Scheduled Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
July 28, 2021 06:01 UTC MAINTENANCE 30 minutes Lightspeed Restaurant K Series Scheduled Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
July 21, 2021 04:03 UTC MAINTENANCE 29 minutes Retail database maintenance (part 9) In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
2021-08-04 02:55:26 +0000 UTC UNKNOWN X minutes go, the, Information, in, here, question, downtime, will, and about sign, each, more, will, see, about, here, sign, so, you, and, be, Details, displayed, in, details, outage, information, in, once, of, to, and downtime
2021-08-04 02:55:26 +0000 UTC UNKNOWN X minutes in, about, go, downtime, question, will, here, the, and Information each, in, once, so, sign, about, you, details, displayed, in, see, information, be, here, more, Details, outage, downtime, sign, and, will, to, and of
2021-08-04 02:55:26 +0000 UTC UNKNOWN X minutes will, here, downtime, in, about, question, go, the, and Information once, more, in, will, downtime, sign, Details, displayed, each, of, see, details, and, information, you, be, here, outage, about, to, so, in, and sign
2021-08-04 02:55:26 +0000 UTC UNKNOWN X minutes in, here, the, about, Information, go, will, downtime, and question about, details, will, so, be, Details, to, outage, downtime, information, each, sign, displayed, more, and, sign, you, here, of, in, once, in, and see
2021-08-04 02:55:26 +0000 UTC UNKNOWN X minutes the, go, Information, question, downtime, here, about, will, and in sign, be, see, will, each, in, information, Details, details, of, displayed, to, here, downtime, sign, about, and, you, in, so, more, outage, and once

Supported Features

We support the following features in our integration with the Lightspeed status page:

  • Down Notifications

    If Lightspeed is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Lightspeed is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Lightspeed posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Lightspeed enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Lightspeed publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Lightspeed posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Lightspeed has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Lightspeed has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Lightspeed down today?

According to its status page Lightspeed is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Lightspeed is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Lightspeed is having issues?

There are two main options: You can check the Lightspeed status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Lightspeed status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Lightspeed status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Lightspeed customer support while checking everything on your side. You can also try Tweeting at them via @LightspeedHQ on Twitter. Or visit their official status page or website:

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