Is MyCase Down?
Current MyCase Status: up

Status History

We've been monitoring MyCase since April 9, 2021. Here's the history of service outages we've observed from the MyCase status page:

Recent MyCase Outages and Issues

Follow the recent outages and downtime for MyCase in the table below.

Sign Up for More MyCase History

StatusGator has 4 months of MyCase status history.

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Start Time Type Length Message Details
July 22, 2021 16:48 UTC WARN 28 minutes MyCase Payments Access Investigating - We are aware of an issue with MyCase payment processing affecting some customers....
July 18, 2021 05:02 UTC MAINTENANCE about 9 hours Scheduled Maintenance - MyCase eCheck (ACH) In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
June 13, 2021 05:02 UTC MAINTENANCE about 9 hours Scheduled Maintenance - MyCase eCheck (ACH) In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
May 16, 2021 05:02 UTC MAINTENANCE about 9 hours Scheduled Maintenance - MyCase eCheck (ACH) In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
April 18, 2021 05:17 UTC MAINTENANCE about 9 hours Scheduled Maintenance - MyCase eCheck (ACH) In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
2021-07-29 19:47:22 +0000 UTC UNKNOWN X minutes here, downtime, go, in, Information, question, the, about, and will about, sign, so, in, outage, each, more, to, Details, once, be, details, downtime, sign, of, and, will, in, information, you, displayed, here, and see
2021-07-29 19:47:22 +0000 UTC UNKNOWN X minutes question, Information, downtime, about, in, here, the, will, and go about, see, so, and, more, once, in, of, each, outage, be, information, details, downtime, sign, to, in, sign, Details, you, will, displayed, and here
2021-07-29 19:47:22 +0000 UTC UNKNOWN X minutes about, downtime, here, the, Information, question, will, in, and go of, sign, you, here, once, see, and, each, outage, to, Details, about, sign, details, so, in, in, be, will, information, more, downtime, and displayed
2021-07-29 19:47:22 +0000 UTC UNKNOWN X minutes will, downtime, about, Information, go, the, question, in, and here will, Details, sign, of, more, to, once, downtime, each, about, so, sign, details, information, and, in, be, see, outage, you, here, displayed, and in
2021-07-29 19:47:22 +0000 UTC UNKNOWN X minutes downtime, here, question, go, about, will, in, the, and Information sign, here, be, displayed, see, in, to, each, of, outage, so, more, once, Details, details, will, information, sign, about, in, and, you, and downtime

Supported Features

We support the following features in our integration with the MyCase status page:

  • Down Notifications

    If MyCase is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when MyCase is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    MyCase posts separate notifications for planned maintenance work. StatusGator will notify subscribers when MyCase enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If MyCase publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When MyCase posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When MyCase has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because MyCase has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is MyCase down today?

According to its status page MyCase is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when MyCase is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if MyCase is having issues?

There are two main options: You can check the MyCase status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

MyCase status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the MyCase status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting MyCase customer support while checking everything on your side. You can also try Tweeting at them via @mycaseinc on Twitter. Or visit their official status page or website:

Twitter Mentions