Is MyCase down?
Current MyCase status is UP

We checked the official MyCase Status Page 2 min. 59 sec. ago. Learn more
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Recent MyCase Outages and Issues

Follow the recent outages and downtime for MyCase in the table below.

Start Time

Type

Length

Message

Details

April 22, 2024 19:37 UTC

WARN

20 minutes

MyCase Experiencing Slowness

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Start Time

April 22, 2024 19:37 UTC

Type WARN
Affected Components

MyCase

Message

MyCase Experiencing Slowness

Details

Investigating - MyCase is currently experiencing degraded performance of the Search feature, resulting in general system slowness. Our Development Team is aware of this issue and working as quickly as possible to resolve it.Please check back on this page, and we will provide an update shortly. Apr 22, 2024 - 12:37 PDT

April 15, 2024 19:27 UTC

WARN

1 day

Document service offline

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Start Time

April 15, 2024 19:27 UTC

Type WARN
Affected Components

MyCase

Message

Document service offline

Details

Identified - New documents are failing to upload. Existing documents are still being returned as expected.We have identified the issue and are working on a fix to the database to resolve it as soon as possible. Apr 15, 2024 - 12:25 PDT

March 19, 2024 19:39 UTC

WARN

about 1 hour

Degraded Performance with MyCase Search

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Start Time

March 19, 2024 19:39 UTC

Type WARN
Affected Components

MyCase

Message

Degraded Performance with MyCase Search

Details

Investigating - MyCase is currently experiencing degraded performance of the Search feature resulting in slowness. Our Development Team is aware of this issue and working as quickly as possible to resolve it. Mar 19, 2024 - 12:38 PDT

March 05, 2024 20:47 UTC

WARN

about 1 hour

Access to MyCase

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Start Time

March 05, 2024 20:47 UTC

Type WARN
Affected Components

MyCase

Message

Access to MyCase

Details

Investigating - MyCase is currently experiencing some intermittent connection issues, and access to the system may be affected. Our Development Team is aware of the issue and working as quickly as possible to get this resolved. Please check back on this page and we will provide an update shortly. Mar 05, 2024 - 12:45 PST

September 28, 2023 20:37 UTC

WARN

about 3 hours

Access to MyCase

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Start Time

September 28, 2023 20:37 UTC

Type WARN
Affected Components

MyCase

Message

Access to MyCase

Details

Investigating - MyCase is currently experiencing some intermittent connection issues, and access to the system may be affected. Our Development Team is aware of the issue and working as quickly as possible to get this resolved. Please check back on this page, or subscribe to updates, and we will provide an update shortly. Sep 28, 2023 - 13:36 PDT

2024-05-07 01:10:50 UTC UTC

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2024-05-07 01:10:50 UTC UTC

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2024-05-07 01:10:50 UTC UTC

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2024-05-07 01:10:50 UTC UTC

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2024-05-07 01:10:50 UTC UTC

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Sign Up for More MyCase History

StatusGator has about 3 years of MyCase status history.

MyCase Components and Services

View details of the current MyCase status below.

Name

Status

Details

MyCase

UP See more

MyCase Credit Card Payments

UP See more

MyCase eCheck Payments

UP See more

MyCase Integrations

UP See more

MyCase Mobile Applications

UP See more

MyCase Recent Activity, History and Notification Emails

UP See more

No outages or status changes in the last 24 hours

MyCase status, last 24 hours:

2:00 AM
8:00 AM
2:00 PM
8:00 PM
2:00 AM
2:00 AM
2:00 PM
2:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

MyCase Outage and Status History

We've been monitoring MyCase outages since April 9, 2021.
Here's the history of service outages we've observed from the MyCase Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our MyCase Status Page Integration

MyCase is a Legal solution that StatusGator has been monitoring since April 2021. Over the past about 3 years, we have collected data on on more than 109 outages that affected MyCase users. When MyCase publishes downtime on their status page, they do so across 6 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor MyCase to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular legal services monitored on our platform. We've sent more than 200 notifications to our users about MyCase incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If MyCase is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when MyCase is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

MyCase posts separate notifications for planned maintenance work. StatusGator will notify subscribers when MyCase enters a pre-planned maintenance window, keeping you up to date.

Since MyCase publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When MyCase posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When MyCase has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because MyCase has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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