21,228 outages in February - Here are the biggest:

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    Home • Service directory • NetSuite • Outage History
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    NetSuite Outage History

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    There were 39 NetSuite outages since January 2025 which are summarized below, including incident details, duration, and resolution information.

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    minor icon Minor

    : NetSuite exporter functionality degraded across multiple regions

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (2 hours and 5 minutes)

    NetSuite experienced degraded exporter functionality across several regions, impacting CSV exports and related exporting features. Regions affected included EU Amsterdam, EU Frankfurt, UK London, UK Newport, AP Melbourne, AP Sydney, AP Tokyo, and AP Osaka. Users attempting data exports may have encountered slower performance or failures during the incident. The outage began at 2025-08-12T20:11:00Z and was resolved by 2025-08-12T22:16:00Z, spanning roughly 2 hours and 5 minutes. During this time, exporter-related components across the UI reported degraded behavior for regional users.

    major icon Major

    : NetSuite login issues across multiple regions

    Detected by StatusGator: (24 minutes earlier)
    Officially acknowledged:
    Outage ended: (3 hours and 4 minutes)

    StatusGator detected login issues at , about 23 minutes before NetSuite acknowledged the problem at . NetSuite reported a regional issue affecting the NetSuite UI and user login in multiple regions, with customers unable to sign in or experiencing degraded service. The incident persisted for roughly 2 hours and 42 minutes and was resolved by . The outage impacted many regional endpoints across North America, Europe, and APAC, indicating a broad, multi-region effect. During the incident, NetSuite issued 2 status updates and advised using account-specific login URLs if the main site was unreachable.

    minor icon Minor

    : NetSuite UI components briefly degraded across multiple regions

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (5 minutes)

    NetSuite experienced a brief degradation of the Application UI that affected users across multiple regions. Dozens of regional UI endpoints were impacted, with approximately 33 Application UI components across US, EU, UK, and APAC briefly degraded, causing UI loading and interaction issues for a few minutes before service was restored.

    According to NetSuite status updates, the incident began with an investigation announced at and progressed to a degraded state at . The service was restored by , with affected components returning to normal. The event was geographically distributed across many regions but had a short duration.

    minor icon Minor

    : NetSuite login and connection issues briefly disrupt access

    Detected by StatusGator:
    Officially acknowledged: No
    Outage ended: (11 minutes)

    NetSuite experienced a brief outage affecting login and connectivity, with users across multiple US locations reporting sign‑in failures and session drops after authentication. The incident began at and was resolved by , lasting about 11 minutes. StatusGator logged an Early Warning Signal starting at , while NetSuite posted no official status updates during the event. Reports came from cities including Grand Forks, ND; Atlanta, GA; Carol Stream, IL; Nephi, UT; and Tustin, CA, indicating a US‑wide impact rather than a single location.

    minor icon Minor

    : NetSuite multi-region incident degrades service, then recovers

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (1 hour and 10 minutes)

    NetSuite experienced degraded service across a broad global footprint, with many SuiteAnswers components in North America, Europe, and APAC listed as affected. The incident began on when NetSuite announced it was investigating an issue in multiple regions, following an earlier update at . The disruption lasted about 1 hour and 10 minutes and was resolved by . NetSuite issued two status updates during the incident to communicate progress and restoration.

    minor icon Minor

    : NetSuite outage affects US Chicago users

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (2 hours and 5 minutes)

    A subset of NetSuite customers in the US Chicago region experienced login failures and degraded service as multiple components were affected. Affected components included Application UI / US Chicago, Asynchronous Services / US Chicago, Email / US Chicago, SuiteCommerce Checkout / US Chicago, SuiteTalk / US Chicago, SuiteCommerce Webstore / In-Store / US Chicago, and SuiteAnalytics Connect / US Chicago. The outage began at and was resolved by , lasting about 2 hours and 5 minutes. The provider issued 3 status updates during the incident, detailing investigation and progression toward restoration.

    major icon Major

    : NetSuite login issues hit multiple regions

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (3 hours)

    The NetSuite service experienced a region-wide incident beginning around , causing login failures and degraded access for users across US, Europe, and APAC. Affected components included the Application UI, SuiteAnalytics Connect, SuiteCommerce, SuiteTalk, and related services, leading to sign-in difficulties and degraded functionality for many NetSuite users.

    minor icon Minor

    : NetSuite asynchronous services degraded in US Ashburn 2

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (40 minutes)

    NetSuite experienced a degraded condition affecting Asynchronous Services in the US Ashburn 2 data center, causing partial disruption of background job processing for a subset of customers. The outage began at as NetSuite issued an initial investigation update and identified an issue impacting asynchronous services on the NetSuite application. The impact was regional to US Ashburn 2.

    NetSuite issued two status updates during the incident and later confirmed restoration of services. The issue was resolved by , with the outage lasting approximately 40 minutes. The affected component was Asynchronous Services / US Ashburn 2.

    minor icon Minor

    : NetSuite UI service degraded across multiple regions

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (3 hours and 5 minutes)

    NetSuite's Application UI service experienced an incident across multiple regions, affecting the Advanced PDF/HTML Template and causing intermittent errors when using the UI, including printing invoices. The issue impacted 32 regional Application UI components across the US, EU, UK, APAC, and Canada.

    The outage began at and was resolved by , lasting about 3 hours and 6 minutes. NetSuite posted two official status updates during the incident as teams investigated and worked to restore service.

    minor icon Minor

    : NetSuite experiences brief multi-region degraded service

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (1 hour and 15 minutes)

    NetSuite experienced a brief degradation across multiple regions, impacting dozens of components including Asynchronous Services, SuiteTalk, and Application UI. Users likely encountered partial outages or slower performance in core NetSuite features during the incident window.

    The incident began around with an announcement of an investigation on the NetSuite status page, followed by a first update at noting issues across multiple regions. The degradation persisted for about 1 hour and 15 minutes and was resolved by . The provider issued 2 status updates during the incident.

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