NWEA Outage History

NWEA conducted a scheduled maintenance window that began at 12:00 AM UTC and ran until 5:01 PM UTC UTC. The maintenance affected 12 components across MAP Growth, MAP Reading Fluency, and NWEA State Assessments, including MAP Growth Student Testing, MAP Growth Admin User Interface (MARC), MAP Growth Reports User Interface, MAP Reading Fluency Student Testing, MAP Reading Fluency Educator Dashboard, MAP Reading Fluency Coach, NWEA State Assessments / Reports, NWEA State Assessments / Student Testing, NWEA State Assessments / Manage Online Testing, Start Page, and Professional Learning Online. This was a planned operation to perform updates and maintenance.

Status transitioned back to operational at 5:01 PM UTC UTC, with the provider publishing two status updates during the incident to communicate progress. The maintenance window lasted approximately 17 hours and 1 minute, reflecting the duration of the planned work while affected services were temporarily unavailable.

An outage briefly affected some students' ability to log into NWEA MAP Reading Fluency. The incident began when the MAP Reading Fluency / MAP Reading Fluency Student Testing component was flagged as investigating a disruption at Apr 2, 2025 2:15 PM UTC. The issue prompted two official status updates and prevented login for a subset of users. The problem was resolved by Apr 2, 2025 2:55 PM UTC, with MAP Reading Fluency Student Testing returning to normal operation. The outage lasted about 40 minutes.

The scheduled maintenance window for NWEA ran from 12:05 AM UTC to 5:05 PM UTC and affected 12 components across MAP Growth, MAP Reading Fluency, NWEA State Assessments, Professional Learning Online, and Start Page. During this period, these components were placed under maintenance as updates were applied.

Two official status updates documented the start and end of the maintenance window, after which services were restored.

The NWEA status page documented a scheduled maintenance window that began at Mar 1, 2025 1:05 AM UTC and ended at Mar 3, 2025 5:05 AM UTC. The window, described as a weekend maintenance event for February 28, 2025, was publicly communicated as in progress with updates as necessary. The maintenance affected 12 components across MAP Growth, MAP Reading Fluency, and NWEA State Assessments, including MAP Growth Admin User Interface (MARC), MAP Growth / MAP Growth Student Testing, MAP Growth / MAP Growth Reports User Interface, MAP Growth / Instructional Connections, MAP Reading Fluency / MAP Reading Fluency Educator Dashboard, MAP Reading Fluency / Coach, MAP Reading Fluency / MAP Reading Fluency Student Testing, NWEA State Assessments / Reports, NWEA State Assessments / Manage Online Testing, NWEA State Assessments / Student Testing, Professional Learning Online, and Start Page.

MAP Growth Reports User Interface experienced delays in data exports that affected MAP Growth data exports. The incident began when the MAP Growth UI was marked as degraded at Feb 18, 2025 6:05 PM UTC while engineers investigated the issue. This led to delays for users exporting MAP Growth data and using export-related features. The outage persisted for roughly 45 hours and 45 minutes, with the UI returning to normal on Feb 20, 2025 3:50 PM UTC.

During the incident, the provider issued two status updates describing the investigation and eventual recovery. The impact was focused on the MAP Growth Reports User Interface and its data export functionality; other MAP Growth components remained available. No geographic pattern was reported.

NWEA conducted a scheduled maintenance window beginning at Feb 15, 2025 1:01 AM UTC (Feb 14, 2025 17:01 PST) and ending at Feb 15, 2025 6:00 PM UTC. The maintenance impacted 12 components across NWEA services, including Start Page; MAP Reading Fluency (Student Testing, Educator Dashboard, and Coach); MAP Growth (Student Testing, Admin User Interface, and related UI components); NWEA State Assessments (Manage Online Testing, Student Testing, and Reports); and Professional Learning Online. During this window, users may have experienced intermittent access or degraded functionality.

The provider tracked the maintenance through two official status transitions, from maintenance in progress to up completion. The maintenance lasted approximately 17 hours and services were fully restored by Feb 15, 2025 6:00 PM UTC. The incident affected 12 components and included updates to the status page on two occasions.

An outage affected NWEA's MAP testing site and related login pages, preventing users from loading the site or signing in. Reports across multiple states described login failures, pages not loading, and site-access errors, disrupting MAP Growth testing and related workflows. The outage lasted from 12:28 PM UTC to 1:55 PM UTC.

NWEA completed a scheduled maintenance window affecting the MAP Growth / MAP Growth Reports User Interface. The maintenance began at Feb 1, 2025 1:30 AM UTC and concluded at Feb 1, 2025 5:35 AM UTC, lasting about 4 hours and 5 minutes. The provider issued two updates during the incident: one to indicate the maintenance was in progress and another to confirm restoration of access to MAP Growth Reports UI.