NWEA outage history

StatusGator detected issues at 8:22 AM UTC when the NWEA MAP Growth testing site became unavailable and MAP Growth tests failed to load; the incident ended by 8:24 AM UTC. The disruption affected users attempting MAP Growth sessions, with reports from Madrid and Dubai describing sessions being kicked out and tests stopping. Earlier activity appeared in logs around 7:30 AM UTC and 8:15 AM UTC, indicating a rapid onset across regions. No official status updates from NWEA were observed in the provided data during the event. The outage was brief and appears limited to the MAP Growth portal.

A global outage affected NWEA's Manage Test Sessions page, preventing users from loading the page, logging in, and managing test sessions. Reported issues included being unable to load the Manage Test Sessions page, login failures, and problems ending sessions or managing test data. The disruption appeared worldwide, with feedback from Europe, the Middle East, Africa, and the Americas, indicating widespread impact on testing operations.

Timeline and response: The impact began around 8:30 AM UTC and appeared resolved by 9:51 AM UTC. Official status updates were not included in the data, but StatusGator logged an Early Warning Signal ahead of any formal acknowledgment. The incident primarily affected the Manage Test Sessions workflow, including related components such as Manage Users, Test Sessions, and data uploads.

Teachers were unable to load the NWEA teacher dashboard and rostering tools starting at 5:54 AM UTC, hindering access to rostering, test sessions, and related admin tasks. While the general site frontend remained reachable for some, the teacher-facing components were completely unreachable. The disruption affected multiple regions and lasted until 6:38 AM UTC, about 44 minutes. StatusGator detected the issue at 5:54 AM UTC, ahead of any official acknowledgment.

NWEA conducted a broad maintenance window that affected multiple products across MAP Growth, MAP Reading Fluency, and NWEA State Assessments. The maintenance started at Jul 25, 2026 12:00 AM UTC and concluded at Jul 27, 2026 7:00 AM UTC, spanning roughly two days and seven hours. During this period, key user-facing components such as MAP Growth Student Testing, MAP Growth Admin UI (MARC), MAP Growth Reports UI, MAP Growth Instructional Connections, MAP Reading Fluency Educator Dashboard and Coach, MAP Reading Fluency Student Testing, NWEA State Assessments Student Testing, Manage Online Testing, and Reports, as well as Start Page and Professional Learning Online, were unavailable or operating under maintenance mode. The affected components were returned to normal as the maintenance window closed.

A planned maintenance window began at 12:00 AM UTC and ran through 5:00 PM UTC, affecting a broad set of NWEA interfaces across MAP Growth, MAP Reading Fluency, and State Assessments. Affected components included MAP Growth Admin User Interface (MARC), MAP Growth Reports User Interface, MAP Growth Student Testing, MAP Growth Instructional Connections, MAP Reading Fluency Educator Dashboard, Coach, MAP Reading Fluency Student Testing, Start Page, NWEA State Assessments / Student Testing, NWEA State Assessments / Manage Online Testing, NWEA State Assessments / Reports, and Professional Learning Online. During the window these tools were listed as under maintenance, limiting access for test administration, reporting, and educator resources.

By 5:00 PM UTC the maintenance had completed and services returned to normal across the affected components, with MAP Growth and MAP Reading Fluency interfaces and State Assessments tooling back online.

The NWEA platform was in a scheduled maintenance window affecting a broad set of services, including MAP Growth (Student Testing, Admin UI, Reports UI), MAP Reading Fluency (Educator Dashboard, Coach, Student Testing), Start Page, and NWEA State Assessments. Users could have experienced intermittent access or limited functionality during the window. The maintenance began at 1:00 AM UTC and concluded at 7:00 AM UTC, lasting about 2 days and 6 hours. A single user report was logged during the window at 11:30 PM UTC. All components listed transitioned back to up once the maintenance ended, with services returning to normal by 7:00 AM UTC. No Early Warning Signal was reported by StatusGator.

The maintenance window began at 1:00 AM UTC and affected 12 components across MAP Reading Fluency, MAP Growth, and NWEA State Assessments, including MAP Reading Fluency Student Testing and MAP Growth Reports User Interface. Users may have experienced limited access to testing, reporting, and educator dashboards during the window. The incident lasted approximately 17 hours and 5 minutes, ending at 6:05 PM UTC. The provider issued two status updates during the window to communicate progress and resume times. The maintenance affected multiple product areas across MAP Growth and MAP Reading Fluency, with full services restored after the window.

NWEA carried out planned maintenance across 12 components including Start Page, MAP Growth Student Testing, MAP Growth Admin UI (MARC), MAP Growth Reports UI, MAP Growth Instructional Connections, MAP Reading Fluency Student Testing, MAP Reading Fluency Educator Dashboard, MAP Reading Fluency Coach, NWEA State Assessments / Student Testing, Manage Online Testing, Reports, and Professional Learning Online. The maintenance window began at Dec 13, 2025 1:05 AM UTC and completed by Dec 13, 2025 6:05 PM UTC, lasting about 17 hours. During this window these interfaces may have been unavailable or degraded as updates were applied.

The provider posted two status updates: one announcing the maintenance in progress and another confirming restoration of services. All affected components were returned to normal operation by the end of the window.

The NWEA MAP Growth Reports User Interface experienced a partial outage, with delays in delivering the most current data for Class Profile, School Profile, and District Profile. Users may have seen outdated results in MAP Growth Profile reports, impacting planning and reporting. The outage began on Dec 10, 2025 3:20 PM UTC and was resolved by Dec 10, 2025 10:55 PM UTC, lasting approximately 7 hours and 35 minutes.

MAP Growth Profile Reports in the MAP Growth UI experienced a delay delivering the most current data, potentially showing stale results for users relying on progress and insights. The issue began on 3:45 PM UTC when the status page alerted a warning and remained in this degraded state as engineers investigated, until 4:00 PM UTC when the issue was resolved. The MAP Growth / MAP Growth Reports User Interface was affected and the outage lasted about 3 days and 15 minutes. The provider issued 2 status updates during the incident to communicate ongoing investigation and eventual resolution. A small number of user reports were received, including a report from Geneva, Illinois at 1:34 AM UTC.