Is Octadesk Ticket down?
Current Octadesk Ticket status is UP

We checked the official Octadesk Ticket Status Page 3 min. 3 sec. ago. Learn more
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Recent Octadesk Ticket Outages and Issues

Follow the recent outages and downtime for Octadesk Ticket in the table below.

Start Time

Type

Length

Message

Details

March 21, 2023 15:04 UTC

MAINT

about 20 hours

[Investigação] Lentidão na utilização de tickets.

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Start Time

March 21, 2023 15:04 UTC

Type MAINT
Affected Components

Plataforma - Ticket

Message

[Investigação] Lentidão na utilização de tickets.

Details

Monitoring - [Monitorando] Subimos a correção e estamos monitorandoCaso algum comportamento esteja fora da normalidade no seu Octadesk, solicitamos que atualize a página e se necessário precisaremos limpar o cache. Segue o link da nossa base de conhecimento para a limpeza de cache:- https://kb.octadesk.com/docs/limpeza-de-cache-porque-e-importante-limpar-o-cache-do-navegador Mar 21, 2023 - 12:04 GMT-03:00

March 21, 2023 13:29 UTC

WARN

about 2 hours

[Investigação] Lentidão na utilização de tickets.

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Start Time

March 21, 2023 13:29 UTC

Type WARN
Affected Components

Plataforma - Ticket

Message

[Investigação] Lentidão na utilização de tickets.

Details

Investigating - Identificamos lentidão em alguns ambientes para utilização do produto. Estamos investigando o problema.Comportamento encontrado: A lista de tickets está em branco nesse momento. Mar 21, 2023 - 10:26 GMT-03:00

March 10, 2023 12:41 UTC

WARN

about 6 hours

[Investigando] Tela de tickets em branco - Parcial

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Start Time

March 10, 2023 12:41 UTC

Type WARN
Affected Components

Plataforma - Ticket

Message

[Investigando] Tela de tickets em branco - Parcial

Details

Investigating - Estamos investigando a causa da tela de tickets aparecer em branco no seu Octadesk, apenas para alguns clientes. Atualizaremos o status em 1h. Mar 10, 2023 - 09:39 GMT-03:00

March 08, 2023 10:49 UTC

DOWN

about 1 hour

Lentidão no uso da Ferramenta

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Start Time

March 08, 2023 10:49 UTC

Type DOWN
Affected Components

Plataforma - API

Plataforma - Autenticação

Plataforma - Chat

Plataforma - Ticket

Message

Lentidão no uso da Ferramenta

Details

Identified - Identificamos uma falha em um de nossos Bancos de dados que atendem os serviços de chat e pessoas. Estamos atuando com prioridade máxima para a identificação da causa raiz e solução do problema.Agradecemos sua confiança e compreensão. Mar 08, 2023 - 07:46 GMT-03:00

February 27, 2023 14:03 UTC

MAINT

about 3 hours

[Identificado] Mensagem: "Seu período de testes gratuito terminou", aparecendo em ambientes efetivados

See more
Start Time

February 27, 2023 14:03 UTC

Type MAINT
Affected Components

Plataforma - Chat

Plataforma - Ticket

Message

[Identificado] Mensagem: "Seu período de testes gratuito terminou", aparecendo em ambientes efetivados

Details

Update - We are continuing to work on a fix for this issue. Feb 27, 2023 - 11:00 GMT-03:00

No outages or status changes in the last 24 hours

Octadesk Ticket status, last 24 hours:

3:00 AM
9:00 AM
3:00 PM
9:00 PM
3:00 AM
3:00 AM
3:00 PM
3:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Octadesk Ticket Outage and Status History

We've been monitoring Octadesk Ticket outages since September 14, 2022.
Here's the history of service outages we've observed from the Octadesk Ticket Status Page:

December 2022

November 2022

October 2022

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,690 status pages

About Our Octadesk Ticket Status Page Integration

Octadesk Ticket is a Chat, CRM, and Project Management solution that StatusGator has been monitoring since September 2022. Over the past 7 months, we have collected data on on more than 36 outages that affected Octadesk Ticket users. When Octadesk Ticket publishes downtime on their status page, they do so across 14 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Octadesk Ticket to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Octadesk Ticket is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Octadesk Ticket is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Octadesk Ticket posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Octadesk Ticket enters a pre-planned maintenance window, keeping you up to date.

Since Octadesk Ticket publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Octadesk Ticket posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Octadesk Ticket has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Octadesk Ticket has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Octadesk Ticket down today?

According to its status page Octadesk Ticket is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Octadesk Ticket is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Octadesk Ticket is having issues?

There are two main options: You can check the Octadesk Ticket status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Octadesk Ticket status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Octadesk Ticket status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Octadesk Ticket customer support while checking everything on your side. You can also try Tweeting at them via @octadesk on Twitter. Or visit their official status page or website:

Where do you get the official Octadesk Ticket status?

We use the official Octadesk Ticket status page. Here are links to their status page and other helpful links.

Octadesk Ticket Down?

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