Is Onfido API down?
Current Onfido API status is UP

We checked the official Onfido API Status Page 3 min. 2 sec. ago. Learn more
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Recent Onfido API Outages and Issues

Follow the recent outages and downtime for Onfido API in the table below.

Start Time

Type

Length

Message

Details

March 17, 2023 22:20 UTC

WARN

25 minutes

Increased latency on check processing in the EU region

See more
Start Time

March 17, 2023 22:20 UTC

Type WARN
Affected Components

Europe (onfido.com) - API

Europe (onfido.com) - Applicant Form

Europe (onfido.com) - Document Verification

Message

Increased latency on check processing in the EU region

Details

Update - We are continuing to monitor for any further issues. Mar 17, 2023 - 22:20 GMT

February 21, 2023 02:15 UTC

DOWN

5 minutes

Partial System Outage

See more
Start Time

February 21, 2023 02:15 UTC

Type DOWN
Affected Components

Europe (onfido.com) - API

Message

Partial System Outage

February 14, 2023 16:20 UTC

WARN

6 days

Increased latency on check processing in the EU instance

See more
Start Time

February 14, 2023 16:20 UTC

Type WARN
Affected Components

Europe (onfido.com) - API

Message

Increased latency on check processing in the EU instance

Details

Update - We are continuing to work on a fix for this issue.Our next update will be in 15 minutes. Feb 14, 2023 - 16:10 GMT

February 14, 2023 16:10 UTC

DOWN

10 minutes

Increased latency on check processing in the EU instance

See more
Start Time

February 14, 2023 16:10 UTC

Type DOWN
Affected Components

Europe (onfido.com) - API

Message

Increased latency on check processing in the EU instance

Details

Update - We are continuing to work on a fix for this issue.Our next update will be in 15 minutes. Feb 14, 2023 - 16:10 GMT

October 25, 2022 14:25 UTC

WARN

about 1 hour

Unable to download PDFs with API v2

See more
Start Time

October 25, 2022 14:25 UTC

Type WARN
Affected Components

Europe (onfido.com) - Dashboard

Europe (onfido.com) - API

Message

Unable to download PDFs with API v2

Details

Investigating - Customers using the API v2 are unable to download PDFs from Dashboard.We are investigating the problem. Oct 25, 2022 - 15:22 BST

2023-06-10 05:28:42 UTC UTC

STATUS

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2023-06-10 05:28:42 UTC UTC

STATUS

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2023-06-10 05:28:42 UTC UTC

STATUS

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2023-06-10 05:28:42 UTC UTC

STATUS

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2023-06-10 05:28:42 UTC UTC

STATUS

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Sign Up for More Onfido API History

StatusGator has over 1 year of Onfido API status history.

No outages or status changes in the last 24 hours

Onfido API status, last 24 hours:

6:00 AM
12:00 PM
6:00 PM
12:00 AM
6:00 AM
6:00 AM
6:00 PM
6:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Onfido API Outage and Status History

We've been monitoring Onfido API outages since January 20, 2022.
Here's the history of service outages we've observed from the Onfido API Status Page:

June 2023

May 2023

April 2023

  • Up

  • Warn

  • Down

  • Maintenance

  • Up

  • Warn

  • Down

  • Maintenance

December 2022

November 2022

October 2022

  • Up

  • Warn

  • Down

  • Maintenance

September 2022

August 2022

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,750 status pages

About Our Onfido API Status Page Integration

Onfido API is an Identity Management solution that StatusGator has been monitoring since January 2022. Over the past over 1 year, we have collected data on on more than 79 outages that affected Onfido API users. When Onfido API publishes downtime on their status page, they do so across 28 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Onfido API to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular identity management services monitored on our platform. We've sent more than 600 notifications to our users about Onfido API incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Onfido API is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Onfido API is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Onfido API posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Onfido API enters a pre-planned maintenance window, keeping you up to date.

Since Onfido API publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Onfido API posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Onfido API has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Onfido API has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Onfido API down today?

According to its status page Onfido API is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Onfido API is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Onfido API is having issues?

There are two main options: You can check the Onfido API status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Onfido API status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Onfido API status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Onfido API customer support while checking everything on your side. You can also try Tweeting at them via @onfido on Twitter. Or visit their official status page or website:

Where do you get the official Onfido API status?

We use the official Onfido API status page. Here are links to their status page and other helpful links.

Onfido API Down?

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