Is Onfido down?
Current Onfido status is up

We checked the official Onfido Status Page 2 min. 36 sec. ago. Learn more

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Recent Onfido Outages and Issues

Follow the recent outages and downtime for Onfido in the table below.

Start Time

Type

Length

Message

Details

June 09, 2022 22:50 UTC

WARN

about 1 hour

Increased latency on check processing

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June 09, 2022 10:15 UTC

WARN

about 1 hour

Increased latency on check creation

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June 05, 2022 07:30 UTC

DOWN

5 minutes

Partial System Outage

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May 10, 2022 20:45 UTC

WARN

about 2 hours

Service degration in manual tasks

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April 27, 2022 10:17 UTC

MAINT

about 1 hour

Increased latency on processing Right to Work checks in the EU region

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2022-07-02 06:18:17 UTC UTC

STATUS

? minutes

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2022-07-02 06:18:17 UTC UTC

STATUS

? minutes

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2022-07-02 06:18:17 UTC UTC

STATUS

? minutes

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2022-07-02 06:18:17 UTC UTC

STATUS

? minutes

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2022-07-02 06:18:17 UTC UTC

STATUS

? minutes

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Sign Up for More Onfido History

StatusGator has 5 months of Onfido status history.

No status changes in the last 24 hours

Onfido status, last 24 hours:

7:00 AM
1:00 PM
7:00 PM
1:00 AM
7:00 AM
7:00 AM
7:00 PM
7:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Status History

We've been monitoring Onfido since January 20, 2022.
Here's the history of service outages we've observed from the Onfido Status Page:

Instant enriched data from
1,680 status pages

Supported Features

We support the following features in our integration with the Onfido status page:

If Onfido is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Onfido is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Onfido posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Onfido enters a pre-planned maintenance window, keeping you up to date.

Since Onfido publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Onfido posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Onfido has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Onfido has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Onfido down today?

According to its status page Onfido is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Onfido is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Onfido is having issues?

There are two main options: You can check the Onfido status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Onfido status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Onfido status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Onfido customer support while checking everything on your side. You can also try Tweeting at them via @onfido on Twitter. Or visit their official status page or website:

Where do you get the official Onfido status?

We use the official Onfido status page. Here are links to their status page and other helpful links.

Onfido Down?

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