Follow the recent outages and downtime for Onfido in the table below.
|
Start Time |
Type |
Length |
Message |
Details |
|||||
|---|---|---|---|---|---|---|---|---|---|
|
June 09, 2023 15:35 UTC |
WARN |
ongoing |
Delays in document check processing in the EU region |
See more
|
|||||
|
June 09, 2023 11:05 UTC |
DOWN |
about 5 hours |
Delays in document check processing in the EU region |
See more
|
|||||
|
June 09, 2023 10:30 UTC |
DOWN |
35 minutes |
Delays in document check processing in the EU region |
See more
|
|||||
|
June 09, 2023 09:57 UTC |
DOWN |
33 minutes |
Document check processing issues |
See more
|
|||||
|
June 08, 2023 06:55 UTC |
WARN |
1 day |
The ID Record product is experiencing errors |
See more
|
|||||
|
2023-06-10 05:23:23 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
|
2023-06-10 05:23:23 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
|
2023-06-10 05:23:23 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
|
2023-06-10 05:23:23 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
|
2023-06-10 05:23:23 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more |
View details of the current Onfido status below.
|
Name |
Status |
Details |
|---|---|---|
|
Onfido API |
UP | See more |
|
Onfido Applicant Form |
UP | See more |
|
Onfido Autofill |
WARN | See more |
|
Onfido Dashboard |
UP | See more |
|
Onfido Document Verification |
WARN | See more |
|
Onfido Facial Similarity |
UP | See more |
|
Onfido Identity Enhanced |
UP | See more |
|
Onfido JS SDK Services |
UP | See more |
|
Onfido Known faces |
UP | See more |
|
Onfido Right To Work |
UP | See more |
|
Onfido Watchlist |
UP | See more |
|
Onfido Webhooks |
UP | See more |
Onfido status, last 24 hours:
Up: 5 hours
Warn: 14 hours
Down: 6 hours
Maintenance: 0 minutes
Onfido is an Identity Management solution that StatusGator has been monitoring since January 2022. Over the past over 1 year, we have collected data on on more than 79 outages that affected Onfido users. When Onfido publishes downtime on their status page, they do so across 28 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
Many StatusGator users monitor Onfido to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular identity management services monitored on our platform. We've sent more than 600 notifications to our users about Onfido incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If Onfido is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Onfido is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Onfido posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Onfido enters a pre-planned maintenance window, keeping you up to date.
Since Onfido publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.
When Onfido posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Onfido has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Onfido has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Frequently Asked Questions
According to its status page Onfido is currently warn. You can check the most recent events in the 'Recent Outages and Issues' section above.
StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!
There are two main options: You can check the Onfido status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.
There may be several reasons for that:
We recommend contacting Onfido customer support while checking everything on your side. You can also try Tweeting at them via @onfido on Twitter. Or visit their official status page or website:
We use the official Onfido status page. Here are links to their status page and other helpful links.
Are you experiencing issues with Onfido? Sign up to receive notifications when Onfido publishes outages.
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