Follow the recent outages and downtime for Onfido in the table below.
Start Time |
Type |
Length |
Message |
Details |
|||||
---|---|---|---|---|---|---|---|---|---|
November 25, 2023 16:10 UTC |
WARN |
20 minutes |
Watchlist Full partial outage |
See more
|
|||||
November 20, 2023 08:35 UTC |
MAINT |
about 1 hour |
CA Infrastructure Maintenance |
See more
|
|||||
November 08, 2023 17:05 UTC |
WARN |
20 minutes |
Degraded upload video experience |
See more
|
|||||
November 02, 2023 18:25 UTC |
WARN |
30 minutes |
Increased latency on document check processing |
See more
|
|||||
October 26, 2023 14:22 UTC |
WARN |
3 minutes |
Dashboard in EU in partially unavailable |
See more
|
|||||
2023-11-25 17:51:10 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2023-11-25 17:51:10 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2023-11-25 17:51:10 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2023-11-25 17:51:10 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2023-11-25 17:51:10 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more |
View details of the current Onfido status below.
Name |
Status |
Details |
---|---|---|
Onfido API |
UP | See more |
Onfido Applicant Form |
UP | See more |
Onfido Autofill |
UP | See more |
Onfido Dashboard |
UP | See more |
Onfido Document Verification |
UP | See more |
Onfido Facial Similarity |
UP | See more |
Onfido Identity Enhanced |
UP | See more |
Onfido JS SDK Services |
UP | See more |
Onfido Known faces |
UP | See more |
Onfido Right To Work |
UP | See more |
Onfido Watchlist |
UP | See more |
Onfido Webhooks |
UP | See more |
Onfido status, last 24 hours:
Up: 24 hours
Warn: 20 minutes
Down: 0 minutes
Maintenance: 0 minutes
We've been monitoring Onfido outages since January 20, 2022.
Here's the history of service outages we've observed from the Onfido Status Page:
Onfido JS SDK Services is an Identity Management solution that StatusGator has been monitoring since January 2022. Over the past almost 2 years, we have collected data on on more than 133 outages that affected Onfido JS SDK Services users. When Onfido JS SDK Services publishes downtime on their status page, they do so across 28 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
Many StatusGator users monitor Onfido JS SDK Services to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular identity management services monitored on our platform. We've sent more than 1,000 notifications to our users about Onfido JS SDK Services incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If Onfido JS SDK Services is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Onfido JS SDK Services is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Onfido JS SDK Services posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Onfido JS SDK Services enters a pre-planned maintenance window, keeping you up to date.
Since Onfido JS SDK Services publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.
When Onfido JS SDK Services posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Onfido JS SDK Services has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Onfido JS SDK Services has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Frequently Asked Questions
According to its status page Onfido is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.
StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!
There are two main options: You can check the Onfido status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.
There may be several reasons for that:
We recommend contacting Onfido customer support while checking everything on your side. You can also try Tweeting at them via @onfido on Twitter. Or visit their official status page or website:
We use the official Onfido status page. Here are links to their status page and other helpful links.
Are you experiencing issues with Onfido? Sign up to receive notifications when Onfido publishes outages.
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