Follow the recent outages and downtime for Onfido in the table below.
Start Time |
Type |
Length |
Message |
Details |
|||||
---|---|---|---|---|---|---|---|---|---|
March 28, 2024 06:30 UTC |
WARN |
about 7 hours |
webhook delivery degradation |
See more
|
|||||
March 04, 2024 10:50 UTC |
WARN |
about 1 hour |
Instability in API and check processing latency in EU |
See more
|
|||||
March 03, 2024 13:40 UTC |
WARN |
20 minutes |
Increased latency on check processing |
See more
|
|||||
March 01, 2024 10:20 UTC |
WARN |
5 minutes |
Identity report with increased TaT for USA jurisdiction |
See more
|
|||||
February 12, 2024 04:40 UTC |
WARN |
25 minutes |
Delays in check processing |
See more
|
|||||
2024-04-10 21:21:30 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2024-04-10 21:21:30 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2024-04-10 21:21:30 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2024-04-10 21:21:30 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2024-04-10 21:21:30 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more |
View details of the current Onfido status below.
Name |
Status |
Details |
---|---|---|
Onfido API |
UP | See more |
Onfido Applicant Form |
UP | See more |
Onfido Autofill |
UP | See more |
Onfido Dashboard |
UP | See more |
Onfido Document Verification |
UP | See more |
Onfido Facial Similarity |
UP | See more |
Onfido Identity Enhanced |
UP | See more |
Onfido JS SDK Services |
UP | See more |
Onfido Known faces |
UP | See more |
Onfido Right To Work |
UP | See more |
Onfido Watchlist |
UP | See more |
Onfido Webhooks |
UP | See more |
Onfido status, last 24 hours:
Up: 24 hours
Warn: 0 minutes
Down: 0 minutes
Maintenance: 0 minutes
We've been monitoring Onfido outages since January 20, 2022.
Here's the history of service outages we've observed from the Onfido Status Page:
Onfido is an Identity Management solution that StatusGator has been monitoring since January 2022. Over the past over 2 years, we have collected data on on more than 159 outages that affected Onfido users. When Onfido publishes downtime on their status page, they do so across 28 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
Many StatusGator users monitor Onfido to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular identity management services monitored on our platform. We've sent more than 1,300 notifications to our users about Onfido incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If Onfido is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Onfido is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Onfido posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Onfido enters a pre-planned maintenance window, keeping you up to date.
Since Onfido publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.
When Onfido posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Onfido has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Onfido has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
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