Is Onfido Facial Similarity down?
Current Onfido Facial Similarity status is UP

We checked the official Onfido Facial Similarity Status Page 35 sec. ago. Learn more
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Recent Onfido Facial Similarity Outages and Issues

Follow the recent outages and downtime for Onfido Facial Similarity in the table below.

Start Time

Type

Length

Message

Details

February 14, 2023 15:40 UTC

WARN

about 2 hours

Increased latency on check processing in the EU instance

See more
Start Time

February 14, 2023 15:40 UTC

Type WARN
Affected Components

Europe (onfido.com) - Document Verification

Europe (onfido.com) - Facial Similarity

Europe (onfido.com) - Right To Work

Message

Increased latency on check processing in the EU instance

Details

Investigating - We've currently experiencing issues that are negatively impacting latency on check processing in the EU region.Our next update will be in 15 minutes. Thank you for your patience. Feb 14, 2023 - 15:39 GMT

February 07, 2023 15:30 UTC

WARN

20 minutes

Increased latency on check processing in the EU instance

See more
Start Time

February 07, 2023 15:30 UTC

Type WARN
Affected Components

Europe (onfido.com) - Document Verification

Europe (onfido.com) - Facial Similarity

Europe (onfido.com) - Right To Work

Message

Increased latency on check processing in the EU instance

Details

Identified - We've currently experiencing issues that are negatively impacting latency on check processing in the EU region.Our next update will be in 15 minutes. Thank you for your patience. Feb 07, 2023 - 15:27 GMT

July 20, 2022 10:20 UTC

WARN

less than a minute

Degradation of service

See more
Start Time

July 20, 2022 10:20 UTC

Type WARN
Affected Components

USA (us.onfido.com) - API

Canada (ca.onfido.com) - Facial Similarity

USA (us.onfido.com) - Facial Similarity

USA (us.onfido.com) - Webhooks

Europe (onfido.com) - Applicant Form

Europe (onfido.com) - Dashboard

Canada (ca.onfido.com) - Webhooks

Europe (onfido.com) - API

USA (us.onfido.com) - Watchlist

Europe (onfido.com) - Facial Similarity

Europe (onfido.com) - Right To Work

JS SDK Services

USA (us.onfido.com) - Document Verification

Europe (onfido.com) - Face authenticate

Europe (onfido.com) - Watchlist

USA (us.onfido.com) - Face authenticate

Canada (ca.onfido.com) - Dashboard

USA (us.onfido.com) - Identity Enhanced

Europe (onfido.com) - Known faces

Canada (ca.onfido.com) - Face authenticate

Canada (ca.onfido.com) - Known faces

USA (us.onfido.com) - Known faces

USA (us.onfido.com) - Dashboard

Canada (ca.onfido.com) - Document Verification

Europe (onfido.com) - Webhooks

Canada (ca.onfido.com) - API

Europe (onfido.com) - Document Verification

Europe (onfido.com) - Identity Enhanced

Message

Degradation of service

Details

Identified - We are currently facing degradation throughout all of our infrastructure. Please hold as we work on a fix to the problem Jul 20, 11:20 BST

July 20, 2022 10:20 UTC

WARN

15 minutes

Degradation of service

See more
Start Time

July 20, 2022 10:20 UTC

Type WARN
Affected Components

USA (us.onfido.com) - API

Canada (ca.onfido.com) - Facial Similarity

USA (us.onfido.com) - Facial Similarity

USA (us.onfido.com) - Webhooks

Europe (onfido.com) - Applicant Form

Europe (onfido.com) - Dashboard

Canada (ca.onfido.com) - Webhooks

Europe (onfido.com) - API

USA (us.onfido.com) - Watchlist

Europe (onfido.com) - Facial Similarity

Europe (onfido.com) - Right To Work

JS SDK Services

USA (us.onfido.com) - Document Verification

Europe (onfido.com) - Face authenticate

Europe (onfido.com) - Watchlist

USA (us.onfido.com) - Face authenticate

Canada (ca.onfido.com) - Dashboard

USA (us.onfido.com) - Identity Enhanced

Europe (onfido.com) - Known faces

Canada (ca.onfido.com) - Face authenticate

Canada (ca.onfido.com) - Known faces

USA (us.onfido.com) - Known faces

USA (us.onfido.com) - Dashboard

Canada (ca.onfido.com) - Document Verification

Europe (onfido.com) - Webhooks

Canada (ca.onfido.com) - API

Europe (onfido.com) - Document Verification

Europe (onfido.com) - Identity Enhanced

Message

Degradation of service

Details

Identified - We are currently facing degradation throughout all of our infrastructure. Please hold as we work on a fix to the problem Jul 20, 11:20 BST

June 09, 2022 22:50 UTC

WARN

less than a minute

Increased latency on check processing

See more
Start Time

June 09, 2022 22:50 UTC

Type WARN
Affected Components

USA (us.onfido.com) - Facial Similarity

USA (us.onfido.com) - Document Verification

Canada (ca.onfido.com) - Facial Similarity

Europe (onfido.com) - Facial Similarity

Europe (onfido.com) - Right To Work

Canada (ca.onfido.com) - Document Verification

Europe (onfido.com) - Document Verification

Message

Increased latency on check processing

Details

Identified - We've currently experiencing issues that are negatively impacting latency on check processing. This is due to an external provider having issues at the moment and something unrelated to Onfido.We will update at 23:00 UTC Jun 9, 23:46 BST

2023-06-10 03:51:15 UTC UTC

STATUS

? minutes

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2023-06-10 03:51:15 UTC UTC

STATUS

? minutes

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See more

2023-06-10 03:51:15 UTC UTC

STATUS

? minutes

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See more

2023-06-10 03:51:15 UTC UTC

STATUS

? minutes

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See more

2023-06-10 03:51:15 UTC UTC

STATUS

? minutes

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See more

Sign Up for More Onfido Facial Similarity History

StatusGator has over 1 year of Onfido Facial Similarity status history.

No outages or status changes in the last 24 hours

Onfido Facial Similarity status, last 24 hours:

4:00 AM
10:00 AM
4:00 PM
10:00 PM
4:00 AM
4:00 AM
4:00 PM
4:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Onfido Facial Similarity Outage and Status History

We've been monitoring Onfido Facial Similarity outages since January 20, 2022.
Here's the history of service outages we've observed from the Onfido Facial Similarity Status Page:

June 2023

May 2023

April 2023

  • Up

  • Warn

  • Down

  • Maintenance

March 2023

January 2023

  • Up

  • Warn

  • Down

  • Maintenance

December 2022

November 2022

October 2022

  • Up

  • Warn

  • Down

  • Maintenance

September 2022

August 2022

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,750 status pages

About Our Onfido Facial Similarity Status Page Integration

Onfido Facial Similarity is an Identity Management solution that StatusGator has been monitoring since January 2022. Over the past over 1 year, we have collected data on on more than 79 outages that affected Onfido Facial Similarity users. When Onfido Facial Similarity publishes downtime on their status page, they do so across 28 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Onfido Facial Similarity to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular identity management services monitored on our platform. We've sent more than 600 notifications to our users about Onfido Facial Similarity incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Onfido Facial Similarity is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Onfido Facial Similarity is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Onfido Facial Similarity posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Onfido Facial Similarity enters a pre-planned maintenance window, keeping you up to date.

Since Onfido Facial Similarity publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Onfido Facial Similarity posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Onfido Facial Similarity has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Onfido Facial Similarity has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Onfido Facial Similarity down today?

According to its status page Onfido Facial Similarity is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Onfido Facial Similarity is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Onfido Facial Similarity is having issues?

There are two main options: You can check the Onfido Facial Similarity status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Onfido Facial Similarity status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Onfido Facial Similarity status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Onfido Facial Similarity customer support while checking everything on your side. You can also try Tweeting at them via @onfido on Twitter. Or visit their official status page or website:

Where do you get the official Onfido Facial Similarity status?

We use the official Onfido Facial Similarity status page. Here are links to their status page and other helpful links.

Onfido Facial Similarity Down?

Are you experiencing issues with Onfido Facial Similarity? Sign up to receive notifications when Onfido Facial Similarity publishes outages.

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