Last checked from Onfido Known faces official status page 2 min. 45 sec. ago
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Report an issueThis chart represents Onfido Known faces service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Onfido Known faces status data.
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We've been monitoring Onfido Known faces outages since January 20, 2022. Here's the history of service outages we've observed from the Onfido Known faces Status Page
Follow the recent outages and downtime for Onfido Known faces in the table below.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
AWS outage in US region
|
4h 40m |
Warn
|
|
|
Elevated error rate affecting API requests in the US region
|
30m |
Warn
|
|
|
Known Faces service degradation
|
1m |
Warn
|
|
|
Known Faces service degradation
|
1h 30m |
Warn
|
|
|
EU Infrastructure Maintenance
|
1h 25m |
Down
|
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Start monitoring for freeOnfido Known faces is an Identity Management solution that StatusGator has been monitoring since January 2022. Over the past over 2 years, we have collected data on on more than 178 outages that affected Onfido Known faces users. When Onfido Known faces publishes downtime on their status page, they do so across 29 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
Many StatusGator users monitor Onfido Known faces to get notified when it's down, is under maintenance, or has an outage. We've sent more than 1,400 notifications to our users about Onfido Known faces incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If Onfido Known faces is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Onfido Known faces is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Onfido Known faces posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Onfido Known faces enters a pre-planned maintenance window, keeping you up to date.
When Onfido Known faces posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Onfido Known faces has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Onfido Known faces has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
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