Redis Outage History

Redis Cloud began a brief maintenance window that could limit access to the Admin Console at cloud.redis.io. The maintenance affected two components, Admin Console and REST API, and lasted about five minutes from 11:25 AM UTC to 11:30 AM UTC. Database connectivity remained unaffected. The Redis status page posted two updates during the window to communicate the maintenance.

During a maintenance window for the Redis Cloud admin console (cloud.redis.io), access to the admin console could be impacted while database connectivity remained unaffected. The maintenance began at 9:55 AM UTC and ended at 11:20 AM UTC, lasting approximately 1 hour and 25 minutes.

Two official status updates were posted, documenting the Admin Console and REST API moving into maintenance and then returning to normal. The affected components were Admin Console and REST API.

Redis Cloud Admin Console (cloud.redis.io) experienced connectivity issues beginning at Jan 19, 2025 9:40 AM UTC, resulting in admins being unable to access the Admin Console. Database connectivity remained unaffected, so typical database operations could continue. The impact was limited to the Admin Console interface.

The Redis status page indicated ongoing investigation and moved the Admin Console to maintenance during the issue. The Admin Console returned to normal at Jan 19, 2025 2:05 PM UTC, roughly 4 hours and 25 minutes after the issue began. A total of 2 official status updates were issued during the incident.

Redis Cloud conducted a brief maintenance window that affected the Admin Console (cloud.redis.io) and the REST API. During the window, access to the admin interface could be temporarily impacted, while database connectivity remained unaffected. The maintenance began at Jan 5, 2025 9:40 AM UTC and concluded at Jan 5, 2025 10:00 AM UTC, lasting about 20 minutes. The Redis status page issued two updates during the window and then indicated services were restored.