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Is Thru Down?
Current Thru Status: up

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Status History

We've been monitoring Thru since April 7, 2020. Here's the history of service outages we've observed from the Thru status page:

Recent Thru Outages and Issues

Follow the recent outages and downtime for Thru in the table below.

Start Time Type Length Message Details
October 03, 2020 15:03 UTC MAINTENANCE about 3 hours Australia data center maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
July 28, 2020 13:18 UTC MAINTENANCE about 4 hours London Thru Web Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
July 28, 2020 13:13 UTC WARN 5 minutes Minor Service Outage
July 28, 2020 13:08 UTC MAINTENANCE 5 minutes London Thru Web Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
July 28, 2020 12:48 UTC WARN 20 minutes Minor Service Outage
July 26, 2020 03:08 UTC MAINTENANCE about 4 hours Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
June 10, 2020 13:58 UTC WARN about 2 hours Service degradation - US Data-centers Update - This issue has been re-opened and our Operations Center is working to rectify the situat...
June 09, 2020 23:38 UTC WARN about 1 hour Service degradation - US Data-centers Investigating - Thru continues to investigate an issue impacting a subset of our users in the US ...
June 09, 2020 19:33 UTC WARN about 1 hour Service degradation - SFTP Update - We are continuing to work on a fix for this issue. Jun 9, 14:29 CDT
June 09, 2020 19:23 UTC WARN 5 minutes Service degradation - SFTP Investigating - Thru has been made aware of an issue impacting US users using SFTP connections to...

Supported Features

We support the following features in our integration with the Thru status page:

  • Down Notifications

    If Thru is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Thru is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Thru posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Thru enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Thru publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Thru posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Thru has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Thru has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Thru down today?

According to its status page Thru is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Thru is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Thru is having issues?

There are two main options: You can check the Thru status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Thru status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Thru status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Thru customer support while checking everything on your side. You can also try Tweeting at them via @ThruInc on Twitter. Or visit their official status page or website:

Thru Down?

Are you experiencing issues with Thru? Please share your issues below and let others know. Sign up above to receive notifications when Thru published outages.

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