21,228 outages in February - Here are the biggest:
Last checked from Zendesk Articles / Knowledge Base official status page 1 min. 57 sec. ago
Customer service software for text, mobile, phone, email, chat, social.
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StatusGator last checked the status of Zendesk on and the service was operational. There have been 1 user-submitted report of outages in the past 24 hours.
This chart represents Zendesk Articles / Knowledge Base service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Zendesk Articles / Knowledge Base status data.
24 hrs ending
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1 outage reports in the last 24 hours
Wales, United Kingdom
Unable to access https://centrik.zendesk.com/agent/dashboard
about 7 hours ago
about 7 hours ago
Explore our interactive Zendesk Articles / Knowledge Base outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Zendesk outages, giving you a clear view of performance and downtime trends.
Top reported Zendesk outage locations, last 24 hours:
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| 500 Internal Server Error | 32m |
Never acknowledged
|
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Customers experiencing issue with the Admin button missing in the Knowledge page
|
25m |
Warn
|
|
|
UAE users (under Pod 17,18,28 and 29) are experiencing error when accessing Zendesk Instance
|
19h 50m |
Warn
|
|
|
UAE users (under Pod 17,18,28 and 29) are experiencing error when accessing Zendesk Instance
|
2h 20m |
Warn
|
|
|
Issues connecting to Zendesk Products
|
3d 23h 10m |
Down
|
|
|
Issues updating or creating Guide Articles
|
5m |
Down
|
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With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Zendesk Articles / Knowledge Base outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
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Zendesk Articles / Knowledge Base (Customer service software for text, mobile, phone, email, chat, social) is a a CRM solution that StatusGator has been monitoring since January 2017. Over the past about 9 years, we have collected data on on more than 10,449 outages that affected Zendesk Articles / Knowledge Base users. When Zendesk Articles / Knowledge Base publishes downtime on their status page, they do so across 118 components and 13 groups using 3 different statuses: up, warn, and down which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Zendesk Articles / Knowledge Base down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Zendesk Articles / Knowledge Base is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
More than 600 StatusGator users monitor Zendesk Articles / Knowledge Base to get notified when it's down or has an outage. This makes it one of the most popular CRM services monitored on our platform. We've sent more than 198,500 notifications to our users about Zendesk Articles / Knowledge Base incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If we detect a potential Zendesk Articles / Knowledge Base outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
If Zendesk Articles / Knowledge Base is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Zendesk Articles / Knowledge Base is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Zendesk Articles / Knowledge Base does not post separate notifications for planned maintenance work so we are unable to send notifications when maintenance windows begin. If you need Zendesk Articles / Knowledge Base maintenance notifications, please email us.
When Zendesk Articles / Knowledge Base posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Zendesk Articles / Knowledge Base has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Zendesk Articles / Knowledge Base has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
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