Is Box Canvas down?
Current Box Canvas status is UP

We checked the official Box Canvas Status Page 2 min. 7 sec. ago. Learn more
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Recent Box Canvas Outages and Issues

Follow the recent outages and downtime for Box Canvas in the table below.

Start Time

Type

Length

Message

Details

September 28, 2023 11:36 UTC

WARN

ongoing

[Critical] Issues with Multiple Box Services

See more
Start Time

September 28, 2023 11:36 UTC

Type WARN
Affected Components

Box Web Application - Workflows and Automations

Box Web Application - Accessible Site (a.box.com)

Box Web Application - Box Sign

Box Web Application - Governance (Retention)

Box Web Application - Governance (Legal Holds)

Box Web Application - Box Canvas

Box Web Application - Box Shield (Threat Detection)

Box Web Application - Box Shield (Virus Detection)

Box Web Application - Box Shield (Auto Classification)

Box Web Application - Box Shuttle

Box Web Application - Watermarking

Mobile Applications - Login/SSO

Box Web Application - Comments and Tasks

Box Web Application - Admin Console & Functionality

Box Web Application - Sharing (Shared Links)

Box Web Application - Email Notifications

Message

[Critical] Issues with Multiple Box Services

Details

Monitoring - A fix has been implemented and we are currently monitoring the results. Customers may experience slowness while interacting with Box, as the backlog is getting cleared. Sep 28, 2023 - 04:33 PDT

September 28, 2023 10:30 UTC

WARN

about 1 hour

[Critical] Issues with Multiple Box Services

See more
Start Time

September 28, 2023 10:30 UTC

Type WARN
Affected Components

Box Web Application - Governance (Retention)

Box Web Application - Governance (Legal Holds)

Box Web Application - Workflows and Automations

Box Web Application - Accessible Site (a.box.com)

Box Web Application - Box Canvas

Box Web Application - Box Shield (Threat Detection)

Box Web Application - Box Shield (Virus Detection)

Box Web Application - Box Shield (Auto Classification)

Box Web Application - Box Shuttle

Box Web Application - Watermarking

Mobile Applications - Login/SSO

Box Notes - Web Application

Box Web Application - Box Sign

Box Web Application - Comments and Tasks

Box Web Application - Admin Console & Functionality

Box Web Application - Login/SSO

Box Web Application - Uploads/Downloads

Box Web Application - Collaboration

Box Web Application - Search

Box Web Application - Preview

Box Web Application - Sharing (Shared Links)

Box Web Application - Email Notifications

Message

[Critical] Issues with Multiple Box Services

Details

Identified - A fix has been implemented and we are currently monitoring the results. Customers may experience slowness while interacting with Box. Sep 28, 2023 - 03:29 PDT

September 28, 2023 08:35 UTC

DOWN

about 2 hours

[Critical] Issues with Multiple Box Services

See more
Start Time

September 28, 2023 08:35 UTC

Type DOWN
Affected Components

Box Web Application - Box Sign

Box Web Application - Comments and Tasks

Box Web Application - Admin Console & Functionality

Box Web Application - Accessible Site (a.box.com)

Box Web Application - Box Canvas

Box Web Application - Box Shield (Threat Detection)

Box Web Application - Box Shield (Virus Detection)

Box Web Application - Box Shield (Auto Classification)

Box Web Application - Box Shuttle

Box Web Application - Governance (Retention)

Box Web Application - Governance (Legal Holds)

Box Web Application - Workflows and Automations

Box Web Application - Watermarking

Mobile Applications - Login/SSO

Box Notes - Web Application

Box Web Application - Uploads/Downloads

Box Web Application - Collaboration

Box Web Application - Search

Box Web Application - Preview

Box Web Application - Sharing (Shared Links)

Box Web Application - Email Notifications

Message

[Critical] Issues with Multiple Box Services

Details

Update - We are continuing to investigate this issue, as it is affecting Login (Web/SSO), All Files Page, Uploads, Downloads, Content API, Box Notes, Box Sign and Box Mobile. Users may see errors or slowness with the affected services. We will provide more information as soon as it is available. Sep 28, 2023 - 01:33 PDT

No outages or status changes in the last 24 hours

Box Canvas status, last 24 hours:

4:00 AM
10:00 AM
4:00 PM
10:00 PM
4:00 AM
4:00 AM
4:00 PM
4:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Box Canvas Outage and Status History

We've been monitoring Box Canvas outages since March 22, 2015.
Here's the history of service outages we've observed from the Box Canvas Status Page:

May 2024

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our Box Canvas Status Page Integration

Box Canvas is a Productivity solution that StatusGator has been monitoring since March 2015. Over the past about 9 years, we have collected data on on more than 682 outages that affected Box Canvas users. When Box Canvas publishes downtime on their status page, they do so across 66 components and 8 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 300 StatusGator users monitor Box Canvas to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular productivity services monitored on our platform. We've sent more than 29,100 notifications to our users about Box Canvas incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Box Canvas is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Box Canvas is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Box Canvas posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Box Canvas enters a pre-planned maintenance window, keeping you up to date.

Since Box Canvas publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Box Canvas posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Box Canvas has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Box Canvas has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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