New! Check service status instantly with our Chrome extension
There were 45 Box outages since January 2025 which are summarized below, including incident details, duration, and resolution information.
Box not working for you?
Box not working for you?
Starting at , users attempting to download folders as Zip archives in Box Web App's Uploads/Downloads feature faced errors and slowness. This caused degraded download experiences for about an hour while the Box team investigated. By , the underlying cause was identified and remediation began, with a fix in place by .
Box experienced a brief degradation affecting uploads in the Box Web Application / Uploads/Downloads. Users attempting to upload files may have encountered failures or delays while the issue was active. The disruption began at and uploads were restored by after Box investigated and addressed the problem. The impact was contained to uploads with other features remaining available.
Box experienced an outage affecting FTP and SFTP logins due to CAPTCHA errors, preventing users from performing FTP/SFTP transfers. The issue impacted the FTP component and lasted from to , roughly 3 hours and 50 minutes. The Box status page documented multiple updates during the incident and noted a fix was implemented with ongoing monitoring as the service recovered.
Box experienced a brief outage impacting the Uploads/Downloads function in the Box Web Application. Users attempting to upload or download files during the incident may have seen failures or delays. The outage began at when the Uploads/Downloads component moved from a warning state to a full outage, and a small number of user reports were noted around . The issue appeared isolated to the Box Web Application / Uploads/Downloads component.
Box experienced a critical outage affecting the Box Platform / API / Content API, causing API access failures for developers and integrations. The incident began at and was resolved by , lasting about 40 minutes. The Box status page documented a Critical issue and indicated ongoing remediation across the affected components.
During the incident, Box posted four status updates to communicate progress, including updates at and before confirming recovery with the final update at . The Content API component returned to normal by the final update, marking the end of the outage. The effects were limited to API-dependent operations within Box Platform and related services; no regional pattern was reported.
Box experienced a brief degraded performance affecting multiple Box services. The incident began at and was resolved by , lasting approximately 1 hour and 11 minutes. On the Box status page, the issue was described as 'Issues with Multiple Box Services' and remediation steps were taken. The provider posted 2 status updates during the incident, and services returned to normal after the final update.
An outage prevented access to Box Website (box.com) and the Box Web Application / Login/SSO due to a Cloudflare incident. Users were unable to reach the site during the disruption, with a workaround available by using app.box.com. The outage began at and was resolved by . The provider issued 2 status updates during the incident, describing the root cause and remediation steps. The affected components were Box Website and Box Web Application / Login/SSO, which were degraded before returning to normal. A small number of user reports were received during the event.
Box conducted a scheduled maintenance window affecting Box Platform / API / Box Sign and Box Web Application / Box Sign. The window ran from to UTC, and users may have experienced intermittent access or limited functionality during this period.
With the maintenance completed, the affected components returned to normal operation by UTC.
Box experienced a brief partial outage affecting multiple services including Login, Public API, Uploads/Downloads, and Box Notes. Users began reporting issues around with the Box status page noting an ongoing investigation as 17 components entered a degraded state. The incident lasted about 35 minutes, from to .
Box issued two status updates during the incident, describing the degraded state and later restoration as affected components came back online. By the service had returned to normal and monitoring indicated recovery. The disruption impacted a broad set of Box users relying on login, API access, and file transfers.
Box Sign experienced a brief outage starting at , with the Box Web Application / Box Sign component listed as degraded while the issue was investigated. The Box team posted one official update indicating an ongoing investigation into Box Sign. The incident was resolved by , at which point the status returned to normal. The disruption lasted around 21 minutes and affected Box Sign functionality.
Looking for more Box outage stats?
Get real-time insights and historical data on Box outages.
