Last checked from Box official status page 2 min. 33 sec. ago
Box Status
Secure content management and collaboration with AI-powered workflows on one platform.
Not working for you?
Is Box down?
Box is up
Not working for you?
StatusGator last checked the status of Box on and the service was operational. There have been no user-submitted reports of outages in the past 24 hours. The last officially acknowledged outage was on .
Box service health graph
Shows recent status reports over time, including possible and confirmed outages.
Shows recent status reports over time, including possible and confirmed outages.
This chart represents Box service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Box status data.
24 hrs ending
●
Service up
●
Possible outage
●
Likely outage
Box outage reports
Lists recent Box incidents, including duration, acknowledgement status, and severity.
Lists recent Box incidents, including duration, acknowledgement status, and severity.
149 outage reports in the last 24 hours
Recent community and social reports
Ho Chi Minh, Vietnam
"error offline"
• 2 days ago
Texas, United States
Service down
• 5 days ago
Ohio, United States
"Box tools is down"
• 5 days ago
North Carolina, United States
"Google Apps integration error about permissions."
• 5 days ago
California, United States
"cannot open files"
• 5 days ago
Pennsylvania, United States
"Cannot open files. Can get into Box folders, but files will not open - Error: "There was a problem completing your request""
• 5 days ago
California, United States
"unable to open files"
• 5 days ago
Iowa, United States
"tags not working currently"
• 13 days ago
England, United Kingdom
"Coombe park"
• 13 days ago
Ohio, United States
"0x80832003 app offline "
• 20 days ago
Illinois, United States
"Can't sign in to MicrosoftHi, my Xbox failed immediately after today’s outage. It now powers on with a black screen and no audio. I’ve ruled out the HDMI cable, TV input, and basic power checks. Please advise on repair options and whether this may be covered as outage-related damage account etc."
• 23 days ago
Calabarzon, Philippines
"box drive keep losing sync in to the box.com"
• 28 days ago
New Jersey, United States
"Unable to access files Oops! Something went wrong message"
• about 1 month ago
Minnesota, United States
Service down
• about 1 month ago
California, United States
"Oops! Something went wrong. Please contact your IT administrator if you continue to run into this issue."
• about 1 month ago
Wisconsin, United States
"Can not access any files. "
• about 1 month ago
Texas, United States
App not loading
• about 1 month ago
Hawaii, United States
App not loading
• about 1 month ago
Hawaii, United States
App not loading
• about 1 month ago
Florida, United States
App not loading
• about 1 month ago
Top reported outages
Connectivity issue
Error message
Server not responding
Sign in problem
Service down
Slow performance
Unable to download
App not loading
Other
Having a different problem?
Get notified about Box outages
Stay updated with instant alerts for Box outages by signing up now!
Box outage map
Displays regions where users have recently reported issues. Map markers are based on user-submitted reports.
Displays regions where users have recently reported issues. Map markers are based on user-submitted reports.
Box outage map
Box incidents history
Lists recent Box incidents, including duration, acknowledgement status, and severity.
View more history
Lists recent Box incidents, including duration, acknowledgement status, and severity.
| Incident Name | Duration | Started | Acknowledged | Severity |
|---|---|---|---|---|
|
Issues with Box Edit
|
20m | Yes |
Down
|
|
|
[Medium] Issues with Box Relay
|
2h 20m | Yes |
Down
|
|
|
[Medium] Issues with Search service and Metadata queries
|
2h 5m | Yes |
Warn
|
|
|
[Medium] Issues with Zip Downloads
|
1h | Yes |
Down
|
|
|
[Minor] Issues with Uploads
|
15m | Yes |
Warn
|
|
|
Box service unavailable
|
27m | Yes, 15m delay |
Down
|
|
|
[Major] Issue with Box API
|
1h 10m | Yes |
Down
|
|
|
[Medium] Issues with Box AI
|
1h 25m | Yes |
Down
|
|
|
[Medium] Issues with Box Drive
|
30m | Yes |
Down
|
|
|
[Critical] Issue with Box Folder, collections, Box AI and Hubs
|
1h 50m | Yes |
Down
|
|
|
[Critical] Issues with Box Search
|
1h 35m | Yes |
Down
|
|
|
[Critical] Issues with Box Sign
|
4h 5m | Yes |
Down
|
|
|
[Critical] Issue with Box Shuttle
|
11h 5m | Yes |
Down
|
|
|
[Major] Issues with Folder and File Preview, and Shared Links
|
1h 30m | Yes |
Down
|
|
|
Issue affecting Logins
|
45m | Yes |
Warn
|
|
|
Maintenance
|
2h | Yes |
Maint
|
|
|
[Major] Increased FTP 530 Captcha errors
|
3h 50m | Yes |
Down
|
|
|
[Major] Customers may experience issues with Uploads and Downloads
|
35m | Yes |
Down
|
|
|
[Critical] Issue with Box API
|
40m | Yes |
Down
|
|
|
[Critical] Issues with Multiple Box Services
|
1h 10m | Yes |
Warn
|
Incident name
Issues with Box Edit
Duration
20m
Start
Acknowledged
Yes
Severity
Down
Incident name
[Medium] Issues with Box Relay
Duration
2h 20m
Start
Acknowledged
Yes
Severity
Down
Incident name
[Medium] Issues with Search service and Metadata queries
Duration
2h 5m
Start
Acknowledged
Yes
Severity
Warn
Incident name
[Medium] Issues with Zip Downloads
Duration
1h
Start
Acknowledged
Yes
Severity
Down
Incident name
[Minor] Issues with Uploads
Duration
15m
Start
Acknowledged
Yes
Severity
Warn
Incident name
Box service unavailable
Duration
27m
Start
Acknowledged
Yes, 15m delay
Severity
Down
Incident name
[Major] Issue with Box API
Duration
1h 10m
Start
Acknowledged
Yes
Severity
Down
Incident name
[Medium] Issues with Box AI
Duration
1h 25m
Start
Acknowledged
Yes
Severity
Down
Incident name
[Medium] Issues with Box Drive
Duration
30m
Start
Acknowledged
Yes
Severity
Down
Incident name
[Critical] Issue with Box Folder, collections, Box AI and Hubs
Duration
1h 50m
Start
Acknowledged
Yes
Severity
Down
Incident name
[Critical] Issues with Box Search
Duration
1h 35m
Start
Acknowledged
Yes
Severity
Down
Incident name
[Critical] Issues with Box Sign
Duration
4h 5m
Start
Acknowledged
Yes
Severity
Down
Incident name
[Critical] Issue with Box Shuttle
Duration
11h 5m
Start
Acknowledged
Yes
Severity
Down
Incident name
[Major] Issues with Folder and File Preview, and Shared Links
Duration
1h 30m
Start
Acknowledged
Yes
Severity
Down
Incident name
Issue affecting Logins
Duration
45m
Start
Acknowledged
Yes
Severity
Warn
Incident name
Maintenance
Duration
2h
Start
Acknowledged
Yes
Severity
Maint
Incident name
[Major] Increased FTP 530 Captcha errors
Duration
3h 50m
Start
Acknowledged
Yes
Severity
Down
Incident name
[Major] Customers may experience issues with Uploads and Downloads
Duration
35m
Start
Acknowledged
Yes
Severity
Down
Incident name
[Critical] Issue with Box API
Duration
40m
Start
Acknowledged
Yes
Severity
Down
Incident name
[Critical] Issues with Multiple Box Services
Duration
1h 10m
Start
Acknowledged
Yes
Severity
Warn
Box status history
Shows daily Box status over the past 60 days, including uptime, warnings, and outage events.
Shows daily Box status over the past 60 days, including uptime, warnings, and outage events.
June 01, 2026
Down for 1 Hour and 25 Minutes
Down for 1 Hour and 25 Minutes
June 11, 2026
Down for 1 Hour and 9 Minutes
Down for 1 Hour and 9 Minutes
June 17, 2026
Down for 54 Minutes
Down for 54 Minutes
June 24, 2026
Warning for 14 Minutes
Warning for 14 Minutes
June 25, 2026
Down for 1 Hour
Down for 1 Hour
July 07, 2026
Warning for 2 Hours and 5 Minutes
Warning for 2 Hours and 5 Minutes
July 15, 2026
Warning for 4 Minutes
Warning for 4 Minutes
July 15, 2026
Down for 2 Hours and 14 Minutes
Down for 2 Hours and 14 Minutes
July 16, 2026
Down for 20 Minutes
Down for 20 Minutes
60 days ago
Today
Up
Down
Warn
Maint
Box status page accuracy
Learn more
Box status page accuracy rating
This rating evaluates how quickly Box acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users.
A – Excellent
| Rating grade | Average delay |
|---|---|
|
A
Excellent
|
< 15 min |
|
B
Good
|
15 - 30 min |
|
C
Fair
|
30 - 120 min |
|
D
Poor
|
2 - 4 hrs |
|
F
Failing
|
>= 4 hrs |
Box components
Get notified about Box outages
Stay updated with instant alerts for Box outages by signing up now!
Looking for Downdetector Box alerts?
| Features | StatusGator | Downdetector |
|---|---|---|
| Both official and crowdsourced updates for Box outages. |
|
|
| More than 9,620 services monitored. |
|
|
| Proactive alerts on Box status changes sent to your Slack, Microsoft Teams, and more. |
|
|
| Monitoring of both Box and your own apps. |
|
|
| Granular monitoring of Box components. |
|
|
Both official and crowdsourced updates for Box outages.
StatusGator
Downdetector
More than 9,620 services monitored.
StatusGator
Downdetector
Proactive alerts on Box status changes sent to your Slack, Microsoft Teams, and more.
StatusGator
Downdetector
Monitoring of both Box and your own apps.
StatusGator
Downdetector
Granular monitoring of Box components.
StatusGator
Downdetector
About our Box status page integration
Box (Secure content management and collaboration with AI-powered workflows on one platform) is a a Productivity solution that StatusGator has been monitoring since March 2015. Over the past over 11 years, we have collected data on on more than 873 outages that affected Box users. When Box publishes downtime on their status page, they do so across 81 components and 8 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Box down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Box is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
More than 400 StatusGator users monitor Box to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular Productivity services monitored on our platform. We've sent more than 40,800 notifications to our users about Box incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
-
Early Warning Signals
If we detect a potential Box outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
-
Down Notifications
If Box is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
-
Warning Notifications
Warn notifications are used when Box is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
-
Maintenance Notifications
Box posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Box enters a pre-planned maintenance window, keeping you up to date.
-
Status Messages
When Box posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
-
Status Details
When Box has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
-
Component Status Filtering
Because Box has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.