Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per day
  • There were 2 WARN notices last 30 days
  • There were 2 DOWN notices last 30 days

Status History

Monitoring since March 22, 2015

Recent Events

Start Time Type Length Message Details
September 13, 2019 16:00 UTC DOWN about 2 hours Error Submitting Support Cases on the Box Community Identified - We have identified an issue impacting the Box Community and Support site. Users atte...
September 12, 2019 19:10 UTC WARN about 1 hour [OUTAGE] Issue with Box Services Identified - We have observed a long period of recovery across most of the Box Service. We are s...
September 12, 2019 16:05 UTC DOWN about 2 hours [OUTAGE] Issue with Box Services Update - We are seeing continued recovery of Box Services. Our teams are continuing to run checks...
September 10, 2019 06:42 UTC WARN about 6 hours [Major] Upload, Download, and Public API Issue Monitoring - We have completed steps to restore stability to the customer experience with uploads...
August 13, 2019 00:09 UTC MAINTENANCE about 7 hours SSO Scheduled Maintenance Update - The maintenance on our SSO cluster is still in progress. Further updates will be sent in...
August 09, 2019 05:28 UTC WARN about 1 hour Admin reporting and Events API Issue Identified - We have identified the cause of the Reporting and Events endpoint issue and are work...
July 25, 2019 19:54 UTC WARN 4 minutes Issue with Box Services Investigating - We are currently investigating an issue with Box services. We will provide more i...
July 09, 2019 21:54 UTC DOWN 1 minute Issue with Box Services Investigating - We are currently investigating an issue with Box services. We will provide more i...
May 22, 2019 10:57 UTC WARN about 2 hours [Minor] Issue with Notes, Uploads, and Downloads Identified - We have identified the cause for the issue and are taking actions to remediate the r...
May 02, 2019 20:37 UTC DOWN 22 minutes Issue with Box Services Identified - We have identified the cause of this issue and have taken initial steps to support r...