Is Box Down?
Current Box Status: up

Status History

We've been monitoring Box since March 22, 2015. Here's the history of service outages we've observed from the Box status page:

Recent Box Outages and Issues

Follow the recent outages and downtime for Box in the table below.

Start Time Type Length Message Details
September 12, 2020 16:00 UTC WARN about 14 hours [Minor] Issues with Email Notification Delivery Investigating - We are currently investigating an issue with sending notification emails for conf...
August 23, 2020 19:50 UTC WARN about 7 hours Issue with Reporting Update - We are continuing to investigate this issue. Aug 23, 12:46 PDT
August 12, 2020 20:25 UTC DOWN about 2 hours Continuation of [Major]: Issues receiving messages from Box's two factor authentication service Investigating - We are investigating a resurfaced issue affecting customers leveraging Box's two-...
August 12, 2020 17:10 UTC DOWN about 1 hour [Major]: Issues receiving messages from Box's two factor authentication service Investigating - We are investigating an issue affecting customers leveraging Box's two-factor-aut...
July 21, 2020 02:10 UTC WARN 35 minutes [Minor] Some Webhooks May Not Respond Investigating - Our team is currently investigating an issue where some Webhooks may not respond ...
July 08, 2020 23:48 UTC WARN about 1 hour Issue with Box Services Update - Our monitoring indicates initial recovery is underway, but customers may be experiencing...
July 08, 2020 23:16 UTC DOWN 32 minutes Issue with Box Services Investigating - We are currently investigating an issue with Box services. We will provide more i...
April 16, 2020 11:15 UTC WARN about 2 hours Issue with degradation to Public API, Uploads and Downloads Identified - The issue has been identified and a fix is being implemented. Apr 16, 04:48 PDT
April 08, 2020 15:15 UTC WARN about 3 hours [Critical] Issue with Box Notes Identified - Our team has identified the cause of this behavior and is actively taking steps to r...
March 20, 2020 14:30 UTC WARN 3 days [Minor] Downloads in Asia-Pacific and Middle East regions may be slow for some users Monitoring - Our Engineering Team has mitigated issues with our Japan PoP and have successfully r...

Supported Features

We support the following features in our integration with the Box status page:

  • Down Notifications

    If Box is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Box is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Box posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Box enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Box publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Box posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Box has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Box has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Box down today?

According to its status page Box is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Box is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Box is having issues?

There are two main options: You can check the Box status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Box status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Box status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Box customer support while checking everything on your side. You can also try Tweeting at them via @boxhq on Twitter. Or visit their official status page or website:

Box Down?

Are you experiencing issues with Box? Please share your issues below and let others know. Sign up above to receive notifications when Box published outages.

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