Is Box down?
Current Box status is UP

We checked the official Box Status Page 4 min. 57 sec. ago. Learn more
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Recent Box Outages and Issues

Follow the recent outages and downtime for Box in the table below.

Start Time

Type

Length

Message

Details

September 13, 2023 11:55 UTC

DOWN

about 18 hours

[Major] Delays in Box Relay

See more
Start Time

September 13, 2023 11:55 UTC

Type DOWN
Affected Components

Box Relay

Message

[Major] Delays in Box Relay

Details

Investigating - Our team is investigating an issue regarding Box Relay. Users may observe delays in their Box Relay workflows. We will provide additional information as it becomes available. Sep 13, 2023 - 04:52 PDT

September 13, 2023 10:55 UTC

WARN

about 1 hour

[Major] Delays in Box Relay

See more
Start Time

September 13, 2023 10:55 UTC

Type WARN
Affected Components

Box Relay

Message

[Major] Delays in Box Relay

Details

Identified - Users may observe delays in their Box Relay workflows. We're expecting this to be resolved within the next three hours. Sep 13, 2023 - 03:53 PDT

September 07, 2023 04:25 UTC

MAINT

1 day

SSO Scheduled Maintenance

See more
Start Time

September 07, 2023 04:25 UTC

Type MAINT
Affected Components

Desktop Applications - Login/SSO

Message

SSO Scheduled Maintenance

Details

In progress - Our planned maintenance to upgrade our Single Sign On (SSO) cluster is now In Progress. This is expected to complete by September 8th, 2023 at 5:00 PM Pacific Daylight Time. We do not anticipate adverse user impact to SSO logins from this activity. We will also closely monitor the status of the SSO service throughout the maintenance and immediately thereafter.Any additional updates will continue to be shared through our status site until this maintenance is complete. If you do experience any issues, please contact Box Support via https://support.box.com. Sep 06, 2023 - 10:24 PDT

September 07, 2023 04:05 UTC

WARN

20 minutes

[Major] Issues with SSO Logins

See more
Start Time

September 07, 2023 04:05 UTC

Type WARN
Affected Components

Desktop Applications - Login/SSO

Message

[Major] Issues with SSO Logins

Details

Investigating - We are investigating an ongoing issue affecting SSO logins. We will provide more information as soon as it is available. Sep 06, 2023 - 21:05 PDT

September 06, 2023 15:05 UTC

MAINT

about 13 hours

FTP Scheduled Maintenance

See more
Start Time

September 06, 2023 15:05 UTC

Type MAINT
Affected Components

FTP

Message

FTP Scheduled Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 06, 2023 - 08:01 PDT

2023-09-14 12:13:12 UTC UTC

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2023-09-14 12:13:12 UTC UTC

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2023-09-14 12:13:12 UTC UTC

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2023-09-14 12:13:12 UTC UTC

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2023-09-14 12:13:12 UTC UTC

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StatusGator has over 8 years of Box status history.

Box Components and Services

View details of the current Box status below.

Name

Status

Details

Box Accessible Site (a.box.com)

UP See more

Box Admin Console & Functionality

UP See more

Box Apple iWork

UP See more

Box Australia

UP See more

Box Authentication (OAuth 2.0 / JWT)

UP See more

Box Blog Posts and Knowledge Articles

UP See more

Box Canada

UP See more

Box Canvas

UP See more

Box Case Submission Workflow

UP See more

Box Collaboration

UP See more

Box Comments and Tasks

UP See more

Box Community Forums

UP See more

Box Content API

UP See more

Box Content Preview

UP See more

Box Desktop Client

UP See more

Box Developer Console / Docs (developer.box.com)

UP See more

Box Drive

UP See more

Box Edit / Tools

UP See more

Box Email Notifications

UP See more

Box Embed Widget

UP See more

Box for Salesforce

UP See more

Box France

UP See more

Box FTP

UP See more

Box Germany

UP See more

Box Google Apps

UP See more

Box Governance (Legal Holds)

UP See more

Box Governance (Retention)

UP See more

Box Ireland

UP See more

Box Japan

UP See more

Box Login/SSO

UP See more

Box Microsoft Online

UP See more

Box Microsoft Teams

UP See more

Box Mobile-Optimized Website (m.box.com)

UP See more

Box NetSuite

UP See more

Box Preview

UP See more

Box Relay

UP See more

Box Search

UP See more

Box Sharing (Shared Links)

UP See more

Box Shield (Auto Classification)

UP See more

Box Shield (Threat Detection)

UP See more

Box Shield (Virus Detection)

UP See more

Box Shuttle

UP See more

Box Sign

UP See more

Box Singapore

UP See more

Box Slack

UP See more

Box Sync

UP See more

Box UK

UP See more

Box University

UP See more

Box Uploads/Downloads

UP See more

Box US

UP See more

Box Watermarking

UP See more

Box Web Application

UP See more

Box Webhooks

UP See more

Box Website

UP See more

Box Workflows and Automations

UP See more

No outages or status changes in the last 24 hours

Box status, last 24 hours:

1:00 PM
7:00 PM
1:00 AM
7:00 AM
1:00 PM
1:00 PM
1:00 AM
1:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
2,850 status pages

About Our Box Status Page Integration

Box is a Productivity solution that StatusGator has been monitoring since March 2015. Over the past over 8 years, we have collected data on on more than 633 outages that affected Box users. When Box publishes downtime on their status page, they do so across 66 components and 8 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 300 StatusGator users monitor Box to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular productivity services monitored on our platform. We've sent more than 26,300 notifications to our users about Box incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Box is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Box is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Box posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Box enters a pre-planned maintenance window, keeping you up to date.

Since Box publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Box posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Box has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Box has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Box down today?

According to its status page Box is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Box is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Box is having issues?

There are two main options: You can check the Box status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Box status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Box status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Box customer support while checking everything on your side. You can also try Tweeting at them via @boxhq on Twitter. Or visit their official status page or website:

Where do you get the official Box status?

We use the official Box status page. Here are links to their status page and other helpful links.

Box Down?

Are you experiencing issues with Box? Sign up to receive notifications when Box publishes outages.

Box Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,850 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Box?

Sign up for StatusGator and see all historical information about Box outages and performance issues. Get free, instant notifications when Box goes down.