Is Box Down?
Current Box Status: up

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Status History

We've been monitoring Box since March 22, 2015. Here's the history of service outages we've observed from the Box status page:

Recent Box Outages and Issues

Follow the recent outages and downtime for Box in the table below.

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StatusGator has almost 6 years of Box status history.

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Start Time Type Length Message Details
February 24, 2021 21:20 UTC WARN 35 minutes [Major] Issue with Admin Events API Investigating - We are currently investigating an issue affecting Admin Events API. Some users ma...
February 08, 2021 15:26 UTC WARN about 1 hour Community and Support Site Issue Investigating - Our Community and Support Site at https://support.box.com is currently experienci...
February 02, 2021 01:10 UTC WARN 25 minutes [Major] Issue with Uploads, Downloads Investigating - We are currently investigating an ongoing issue affecting the Uploads, Downloads,...
January 20, 2021 02:21 UTC WARN about 1 hour [Major] Service Degradation - Public API, Downloads, Collections, Notifications, Annotations & Conversion. Investigating - We are investigating reports of an issue impacting Public API, Downloads, Collect...
January 08, 2021 21:30 UTC WARN 15 minutes [Major] Issue with Uploads, Downloads, Preview and Box Notes Investigating - We are currently investigating an ongoing issue affecting the Uploads, Downloads,...
2021-03-06 12:04:20 +0000 UTC UNKNOWN X minutes will, here, in, about, question, the, Information, downtime, and go in, sign, and, downtime, to, here, displayed, about, be, so, you, outage, in, each, once, details, see, more, information, of, Details, will, and sign
2021-03-06 12:04:20 +0000 UTC UNKNOWN X minutes about, go, will, in, downtime, the, Information, question, and here so, in, displayed, you, more, be, of, information, sign, see, in, outage, Details, once, and, about, here, sign, to, will, downtime, each, and details
2021-03-06 12:04:20 +0000 UTC UNKNOWN X minutes Information, go, question, the, downtime, will, about, here, and in displayed, about, each, in, will, in, be, information, of, once, and, so, to, here, outage, sign, see, details, more, downtime, you, Details, and sign
2021-03-06 12:04:20 +0000 UTC UNKNOWN X minutes in, about, the, will, here, downtime, Information, go, and question displayed, Details, to, more, about, information, so, each, in, in, you, see, be, and, sign, will, details, of, sign, outage, here, downtime, and once
2021-03-06 12:04:20 +0000 UTC UNKNOWN X minutes Information, will, here, go, about, question, in, downtime, and the of, in, information, details, you, about, each, sign, and, downtime, displayed, so, Details, will, once, here, outage, sign, see, more, in, to, and be

Supported Features

We support the following features in our integration with the Box status page:

  • Down Notifications

    If Box is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Box is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Box posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Box enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Box publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Box posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Box has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Box has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Box down today?

According to its status page Box is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Box is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Box is having issues?

There are two main options: You can check the Box status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Box status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Box status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Box customer support while checking everything on your side. You can also try Tweeting at them via @boxhq on Twitter. Or visit their official status page or website:

Twitter Mentions