Is Box Down? Current Box Status: up

Notification Frequency

  • Averages less than 1 per day:
  • There were 0 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

We've been monitoring Box since March 22, 2015. Here's the history of service outages we've observed from the Box status page:

Recent Box Outages and Issues

Follow the recent outages and downtime for Box in the table below.

Click the screen icon to see the status page screenshot we captured at the time of the incident:

Start Time Type Length Message Details
April 16, 2020 11:15 UTC WARN about 2 hours Issue with degradation to Public API, Uploads and Downloads Identified - The issue has been identified and a fix is being implemented. Apr 16, 04:48 PDT
April 08, 2020 15:15 UTC WARN about 3 hours [Critical] Issue with Box Notes Identified - Our team has identified the cause of this behavior and is actively taking steps to r...
March 20, 2020 14:30 UTC WARN 3 days [Minor] Downloads in Asia-Pacific and Middle East regions may be slow for some users Monitoring - Our Engineering Team has mitigated issues with our Japan PoP and have successfully r...
March 05, 2020 03:20 UTC WARN 25 minutes [Critical] Issues with Box Services Investigating - We are investigating an issue affecting all Box features. We will provide more in...
February 12, 2020 22:40 UTC WARN about 1 hour [Critical] Issue with Login Sessions Update - The cause of this issue has been identified. Our teams have taken action to remediate im...
December 03, 2019 21:15 UTC DOWN 15 minutes [Outage] Issue with Box Services Investigating - We are currently investigating an issue with Box services. We will provide more i...
November 19, 2019 23:10 UTC WARN about 5 hours Partially Degraded Service
November 17, 2019 21:23 UTC WARN about 18 hours [MINOR] New files and folders not available to search Monitoring - We are taking steps to remediate impact to search. At this time, we expect it will t...
November 13, 2019 18:45 UTC WARN about 2 hours [Major] Some Users May Experience Slowness In Box Web Application Update - The delay in processing Governance requests is continuing to recover. Functionality of r...
November 12, 2019 08:19 UTC WARN 30 minutes [Major] Issue with Uploads, Downloads, API, and Logging In Update - We are continuing to investigate an issue affecting some Uploads, Downloads, API, and Lo...

Supported Features

We support the following features in our integration with the Box status page. More details about each feature are detailed below.

  • Down Notifications
  • Warn Notifications
  • Differentiates Maintenance Notices
  • Status Overview
  • Status Details
  • Component Status Filtering

Status Page Feature Descriptions

Down Notifications
If Box is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn Notifications
Warn notifications are used when Box is undergoing a non-critical issue like minor service issues, performance degredation, non-core bugs, capacity issues, or problems affecting a small number of users.
Differentiates Maintenance Notices
Box posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Box enters a pre-planned maintenance window, keeping you up to date.
Status Overview
When Box posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
Status Details
When Box has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occurr.
Component Status Filtering
Because Box has several components, each with their individual statuses, StatusGator can differeniate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

FAQ

Is Box down today?

According to its status page Box is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Box is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Box is having issues?

There are two main options: You can check the Box status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Box status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Box status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Box customer support while checking everything on your side. You can also try Tweeting at them via @boxhq on Twitter.