Is Central 1 Payment Services down?
Current Central 1 Payment Services status is UP

We checked the official Central 1 Payment Services Status Page 2 min. 52 sec. ago. Learn more
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Recent Central 1 Payment Services Outages and Issues

Follow the recent outages and downtime for Central 1 Payment Services in the table below.

Start Time

Type

Length

Message

Details

July 19, 2024 23:30 UTC

WARN

ongoing

Alert! INC183429 - RBC Cash Services application delays

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Start Time

July 19, 2024 23:30 UTC

Type WARN
Affected Components

Payment Services

Message

Alert! INC183429 - RBC Cash Services application delays

Details

Identified - RBC has advised Central 1 that their RBC Cash Services application is currently experiencing some issues with their “Reporting” functionality within the application. RBC was unable to dispatch any orders that were scheduled for dispatch today for BC and some orders for Ontario may have been impacted. RBC is working diligently to resolve the incident and are working towards a Monday’s dispatch date for all the missed orders from today.Currently the RBC Cash Services application is operational for core functions such as placing an order or editing an order.Central 1 will continue to share the RBC updates.Central 1 - Support@central1.com - 1.888.889.7878, press 1 Jul 19, 2024 - 11:28 PDT

July 19, 2024 13:51 UTC

WARN

about 10 hours

INC183381 - Enterprise Fraud Management (EFM) not accessible

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Start Time

July 19, 2024 13:51 UTC

Type WARN
Affected Components

Payment Services

Message

INC183381 - Enterprise Fraud Management (EFM) not accessible

Details

Identified - we have identified the root cause as a failed certificate renewal from our vendor. We are triaging options (Rollback vs addressing root cause) and will update within the next hour. At this time, impacts have been low (only 1 wire impacted, and a small increase in blocked eTransfers). If you require support on a wire, please engage our wires desk. To attain an update on eTransfer impacts, please engage Digital Banking support. Jul 19, 2024 - 06:48 PDT

July 15, 2024 13:41 UTC

WARN

about 2 hours

INC183112 - Exchange Bank of Canada website is not functional

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Start Time

July 15, 2024 13:41 UTC

Type WARN
Affected Components

Payment Services

Treasury Services

Central 1 Services

Message

INC183112 - Exchange Bank of Canada website is not functional

Details

Update - We are continuing to investigate this issue. Jul 15, 2024 - 06:37 PDT

July 14, 2024 08:01 UTC

MAINT

about 2 hours

CHG149349 – Central 1 extended Interac e-Transfer maintenance this weekend

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Start Time

July 14, 2024 08:01 UTC

Type MAINT
Affected Components

Digital Banking Services

Payment Services

Message

CHG149349 – Central 1 extended Interac e-Transfer maintenance this weekend

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 14, 2024 - 01:00 PDT

July 12, 2024 16:00 UTC

WARN

about 3 hours

INC183055 - Hard and soft tokens are not able to be assigned in User Management

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Start Time

July 12, 2024 16:00 UTC

Type WARN
Affected Components

Payment Services

Central 1 Services

Message

INC183055 - Hard and soft tokens are not able to be assigned in User Management

Details

Update - We are continuing to investigate this issue. Jul 12, 2024 - 08:57 PDT

2024-07-20 16:13:42 UTC UTC

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2024-07-20 16:13:42 UTC UTC

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2024-07-20 16:13:42 UTC UTC

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2024-07-20 16:13:42 UTC UTC

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2024-07-20 16:13:42 UTC UTC

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Sign Up for More Central 1 Payment Services History

StatusGator has almost 2 years of Central 1 Payment Services status history.

1 status change in the last 24 hours

Central 1 Payment Services status, last 24 hours:

5:00 PM
11:00 PM
5:00 AM
11:00 AM
5:00 PM
5:00 PM
5:00 AM
5:00 PM
  • Up: 7 hours

  • Warn: 17 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
3,970 status pages

About Our Central 1 Payment Services Status Page Integration

Central 1 Payment Services is a Payments and Finance solution that StatusGator has been monitoring since September 2022. Over the past almost 2 years, we have collected data on on more than 599 outages that affected Central 1 Payment Services users. When Central 1 Payment Services publishes downtime on their status page, they do so across 5 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Central 1 Payment Services to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Central 1 Payment Services is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Central 1 Payment Services is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Central 1 Payment Services posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Central 1 Payment Services enters a pre-planned maintenance window, keeping you up to date.

Since Central 1 Payment Services publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Central 1 Payment Services posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Central 1 Payment Services has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Central 1 Payment Services has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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1 status change in the last 24 hours

Central 1 Payment Services status, last 24 hours:

5:00 PM
11:00 PM
5:00 AM
11:00 AM
5:00 PM
5:00 PM
5:00 AM
5:00 PM
  • Up: 7 hours

  • Warn: 17 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes