2025: The year of the global cloud outage
Last checked from Ciptex official status page 4 min. 0 sec. ago
Twilio Flex Contact Centre Cloud Solutions.
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Report an outageStatusGator reports that Ciptex is currently experiencing a partial outage. There are confirmed issues with Twilio - Twilio SMS and Twilio - Twilio SMS, Europe, but all other components are operational. Partially Degraded Service
This chart represents Ciptex service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Ciptex status data.
View and upvote the most commonly reported Ciptex issues to help us better indicate the service status.
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Report an outageExplore our interactive Ciptex outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Ciptex outages, giving you a clear view of performance and downtime trends.
Follow the recent outages and downtime for Ciptex in the table below. If you're experiencing a problem now, check the current Ciptex status or report it.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Partially Degraded Service
|
1m |
Warn
|
|
|
Partially Degraded Service
|
15h 55m |
Warn
|
|
|
Investigating a Potential Issue
|
1h |
Warn
|
|
|
Partially Degraded Service
|
2h 5m |
Warn
|
|
|
Partially Degraded Service
|
30m |
Warn
|
Stay updated with instant alerts for Ciptex outages by signing up now!
You can also monitor any service or website on your status page
View details of the current Ciptex status below. If the status shows "Up" but you're still experiencing issues, you can report a problem such as connectivity issues, outages, or slow performance. These issues are commonly reported when Ciptex is down or facing partial disruptions.
| Component name | Status |
|---|---|
| Ciptex Agent Assisted Payments DTMF |
Up
|
| Ciptex AI API |
Up
|
| Ciptex CDN |
Up
|
| Ciptex Email API |
Up
|
| Ciptex Form API |
Up
|
| Ciptex NOC General Notifications |
Up
|
| Ciptex One Payment Cloud API |
Up
|
| Ciptex OpenWrks API |
Up
|
| Ciptex Race AI (Grammer) |
Up
|
| Ciptex Race Blacklist API |
Up
|
| Ciptex Race Directory API |
Up
|
| Ciptex Race ESign |
Up
|
| Ciptex Race Outcome API |
Up
|
| Ciptex Race Plugin API |
Up
|
| Ciptex Race Queue Management API |
Up
|
| Ciptex Race Schedule API |
Up
|
| Ciptex Secure Payment Links |
Up
|
| Ciptex SendGrid API |
Up
|
| Ciptex SendGrid API v2 |
Up
|
| Ciptex SendGrid API v3 |
Up
|
| Ciptex SendGrid Email Activity |
Up
|
| Ciptex SendGrid Event Webhook |
Up
|
| Ciptex SendGrid Parse API |
Up
|
| Ciptex SendGrid SMTP |
Up
|
| Ciptex Spoke Phone |
Up
|
| Ciptex Telephony Network |
Up
|
| Ciptex Twilio Assets |
Up
|
| Ciptex Twilio Authy 2FA |
Up
|
| Ciptex Twilio Client Web |
Up
|
| Ciptex Twilio Compositions |
Up
|
| Ciptex Twilio Conference |
Up
|
| Ciptex Twilio Console |
Up
|
| Ciptex Twilio ConversationRelay |
Up
|
| Ciptex Twilio Conversations |
Up
|
| Ciptex Twilio Elastic SIP Trunking |
Up
|
| Ciptex Twilio Event Stream |
Up
|
| Ciptex Twilio Event Streams |
Up
|
| Ciptex Twilio Flex Agent Desktop |
Up
|
| Ciptex Twilio Flex Application Platform |
Up
|
| Ciptex Twilio Flex Conversations |
Up
|
| Ciptex Twilio Flex Insights |
Up
|
| Ciptex Twilio Flex Plugins |
Up
|
| Ciptex Twilio Flex Programmable Chat |
Up
|
| Ciptex Twilio Flex Programmable Voice |
Up
|
| Ciptex Twilio Flex Queue Stats |
Up
|
| Ciptex Twilio Flex Routing |
Up
|
| Ciptex Twilio Functions |
Up
|
| Ciptex Twilio Go Rooms |
Up
|
| Ciptex Twilio Group Rooms |
Up
|
| Ciptex Twilio Intelligence |
Up
|
| Ciptex Twilio Messaging Channels |
Up
|
| Ciptex Twilio Messaging Insights |
Up
|
| Ciptex Twilio Messaging Services |
Up
|
| Ciptex Twilio Network Traversal Service |
Up
|
| Ciptex Twilio Peer-to-Peer Rooms |
Up
|
| Ciptex Twilio Phone Numbers |
Up
|
| Ciptex Twilio PROGRAMMABLE CHAT |
Up
|
| Ciptex Twilio Programmable Messaging |
Up
|
| Ciptex Twilio Programmable Video |
Up
|
| Ciptex Twilio Programmable Voice PSTN |
Up
|
| Ciptex Twilio Proxy |
Up
|
| Ciptex Twilio PSTN |
Up
|
| Ciptex Twilio Queue |
Up
|
| Ciptex Twilio RACE / Flex |
Up
|
| Ciptex Twilio Recording |
Up
|
| Ciptex Twilio Recordings |
Up
|
| Ciptex Twilio Recording Transcriptions |
Up
|
| Ciptex Twilio REST API |
Up
|
| Ciptex Twilio Segment |
Up
|
| Ciptex Twilio SIP Interface |
Up
|
| Ciptex Twilio SMS |
Warn
|
| Ciptex Twilio SMS, Europe |
Warn
|
| Ciptex Twilio Speech Recognition |
Up
|
| Ciptex Twilio Studio |
Up
|
| Ciptex Twilio Sync |
Up
|
| Ciptex Twilio TaskRouter |
Up
|
| Ciptex Twilio Text-to-Speech |
Up
|
| Ciptex Twilio TwiML |
Up
|
| Ciptex Twilio TwiML Bins |
Up
|
| Ciptex Twilio Verify |
Up
|
| Ciptex Twilio Voice, APAC |
Up
|
| Ciptex Twilio Voice, Europe |
Up
|
| Ciptex Twilio Voice Insights |
Up
|
| Ciptex Twilio Voice, Latin America |
Up
|
| Ciptex Twilio Voice, Middle East & Africa |
Up
|
| Ciptex Twilio Voice, North America |
Up
|
| Ciptex Twilio Voice REST API |
Up
|
| Ciptex Video API |
Up
|
| Ciptex Zendesk API |
Up
|
| Ciptex ZenDesk Integration |
Up
|
Stay updated with instant alerts for Ciptex outages by signing up now!
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Ciptex outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
StatusGator monitors over 7,040 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Ciptex (Twilio Flex Contact Centre Cloud Solutions) is a a Telephony, Communications, and AI solution that StatusGator has been monitoring since June 2024. Over the past over 1 year, we have collected data on on more than 2,792 outages that affected Ciptex users. When Ciptex publishes downtime on their status page, they do so across 90 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Ciptex down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Ciptex is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor Ciptex to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.
If we detect a potential Ciptex outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
If Ciptex is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Ciptex is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Ciptex posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Ciptex enters a pre-planned maintenance window, keeping you up to date.
When Ciptex posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Ciptex has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Ciptex has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for Ciptex outages by signing up now!
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