Is Close Incoming Calls down?
Current Close Incoming Calls status is UP

We checked the official Close Incoming Calls Status Page 4 min. 13 sec. ago. Learn more
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Recent Close Incoming Calls Outages and Issues

Follow the recent outages and downtime for Close Incoming Calls in the table below.

Start Time

Type

Length

Message

Details

July 07, 2023 17:38 UTC

WARN

about 1 hour

Application loading issues

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Start Time

July 07, 2023 17:38 UTC

Type WARN
Affected Components

Search - Indexing

Email - Sending

Search - Querying

Email - Syncing

Phone - Incoming Calls

Phone - Outgoing Calls

Phone - Dialer

Phone - SMS (primary)

Application UI

API

Phone - Phone Service

Message

Application loading issues

Details

Investigating - We're currently investigating a slowdown in application performance. You may experience delays in email syncing, report updates, smartviews / search results, calling, and bulk actions.The engineering team is currently looking into resolving this as quickly as possible. Jul 07, 2023 - 10:37 PDT

March 22, 2022 16:09 UTC

DOWN

about 2 hours

Calling currently unavailable

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Start Time

March 22, 2022 16:09 UTC

Type DOWN
Affected Components

Phone - Phone Service

Phone - Outgoing Calls

Phone - Incoming Calls

Message

Calling currently unavailable

Details

Investigating - We are currently investigating this issue. Mar 22, 09:09 PDT

December 17, 2021 16:09 UTC

WARN

40 minutes

Telephony issues with Twilio

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Start Time

December 17, 2021 16:09 UTC

Type WARN
Affected Components

Phone - Incoming Calls

Phone - Outgoing Calls

Phone - Telephony provider connectivity (primary)

Message

Telephony issues with Twilio

Details

Identified - Our telephony provider, Twilio, is currently experiencing issues on their side that are impacting Close users. We're in contact with them about these issues and they are currently working on a fix. You can follow along with Twilio's status updates at: https://status.twilio.com/ We will update this page as soon as we have more information from Twilio. Dec 17, 08:07 PST

September 17, 2021 02:00 UTC

MAINT

35 minutes

Database Maintenance

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Start Time

September 17, 2021 02:00 UTC

Type MAINT
Affected Components

Application UI

Phone - Downstream telephony carriers (primary)

Phone - SIP & SIP Registrar (secondary)

Phone - SMS (primary)

Phone - Call recording (primary)

API

Phone - Dialer

Search - Indexing

Email - Syncing

Phone - Telephony provider connectivity (primary)

Phone - Phone Service

Phone - Incoming Calls

Phone - Outgoing Calls

Phone - Outgoing Calls - Infrastructure (Twilio conference calling API)

Phone - Outgoing Calls - Infrastructure (Twilio REST API)

Public Website

Email - Sending

Phone - Downstream telephony carriers (secondary)

Search - Querying

Phone - Outgoing Calls - Infrastructure (Twilio TwiML)

Phone - Call Recording (secondary)

Message

Database Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 16, 19:00 PDT

October 20, 2020 16:24 UTC

WARN

about 2 hours

Issues with inbound calls and inbound + outbound SMS for some phone numbers

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Start Time

October 20, 2020 16:24 UTC

Type WARN
Affected Components

Phone - Incoming Calls

Phone - SMS (primary)

Message

Issues with inbound calls and inbound + outbound SMS for some phone numbers

Details

Identified - We have identified an issue causing some phone numbers in Close to have issues with receiving calls and sending/receiving SMS. We are working closely with our carriers to resolve this issue. Oct 20, 09:23 PDT

2024-04-28 22:33:50 UTC UTC

STATUS

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2024-04-28 22:33:50 UTC UTC

STATUS

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2024-04-28 22:33:50 UTC UTC

STATUS

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2024-04-28 22:33:50 UTC UTC

STATUS

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2024-04-28 22:33:50 UTC UTC

STATUS

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Sign Up for More Close Incoming Calls History

StatusGator has over 4 years of Close Incoming Calls status history.

No outages or status changes in the last 24 hours

Close Incoming Calls status, last 24 hours:

11:00 PM
5:00 AM
11:00 AM
5:00 PM
11:00 PM
11:00 PM
11:00 AM
11:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Close Incoming Calls Outage and Status History

We've been monitoring Close Incoming Calls outages since November 17, 2019.
Here's the history of service outages we've observed from the Close Incoming Calls Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Close Incoming Calls Status Page Integration

Close Incoming Calls is a CRM solution that StatusGator has been monitoring since November 2019. Over the past over 4 years, we have collected data on on more than 199 outages that affected Close Incoming Calls users. When Close Incoming Calls publishes downtime on their status page, they do so across 22 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Close Incoming Calls to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about Close Incoming Calls incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Close Incoming Calls is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Close Incoming Calls is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Close Incoming Calls posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Close Incoming Calls enters a pre-planned maintenance window, keeping you up to date.

Since Close Incoming Calls publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Close Incoming Calls posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Close Incoming Calls has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Close Incoming Calls has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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