2025: The year of the global cloud outage
Last checked from Fidel official status page 3 min. 13 sec. ago
Global bank card linking API for real-time payment data and loyalty.
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Report an outageStatusGator reports that Fidel is currently experiencing a partial outage. There are confirmed issues with External Connectivity - Mastercard, but all other components are operational.
This chart represents Fidel service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Fidel status data.
View and upvote the most commonly reported Fidel issues to help us better indicate the service status.
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Report an outageExplore our interactive Fidel outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Fidel outages, giving you a clear view of performance and downtime trends.
Follow the recent outages and downtime for Fidel in the table below. If you're experiencing a problem now, check the current Fidel status or report it.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Minor incident
|
6m |
Warn
|
|
|
Minor incident
|
10d 1h 25m |
Warn
|
|
|
Major incident
|
5m |
Down
|
|
|
Major incident
|
5m |
Down
|
|
|
Minor incident
|
18d 21h 42m |
Warn
|
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You can also monitor any service or website on your status page
View details of the current Fidel status below. If the status shows "Up" but you're still experiencing issues, you can report a problem such as connectivity issues, outages, or slow performance. These issues are commonly reported when Fidel is down or facing partial disruptions.
| Component name | Status |
|---|---|
| Fidel American Express |
Up
|
| Fidel API Reference |
Up
|
| Fidel Developer dashboard |
Up
|
| Fidel Documentation |
Up
|
| Fidel Mastercard |
Warn
|
| Fidel Merchant dashboard |
Up
|
| Fidel Mobile SDK |
Up
|
| Fidel Offers API |
Up
|
| Fidel Offers Marketplace |
Up
|
| Fidel Select Transactions API |
Up
|
| Fidel support@fidel.uk and Help Center |
Up
|
| Fidel Visa |
Up
|
| Fidel Web SDK |
Up
|
| Fidel Website |
Up
|
Stay updated with instant alerts for Fidel outages by signing up now!
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Fidel outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
StatusGator monitors over 7,040 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Fidel (Global bank card linking API for real-time payment data and loyalty) is a a Project Management and APIs solution that StatusGator has been monitoring since October 2022. Over the past about 3 years, we have collected data on on more than 99 outages that affected Fidel users. When Fidel publishes downtime on their status page, they do so across 14 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Fidel down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Fidel is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor Fidel to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.
If we detect a potential Fidel outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
If Fidel is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Fidel is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Fidel posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Fidel enters a pre-planned maintenance window, keeping you up to date.
At this time, we do not collect status messages from the Fidel status page. If you need this capability, please be sure to reach out.
At this time, we do not collect detailed status updates from the Fidel status page. If you need this capability, please be sure to reach out.
Because Fidel has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for Fidel outages by signing up now!
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