Is Fidel down?
Current Fidel status is WARN

We checked the official Fidel Status Page 19 sec. ago. Learn more
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Recent Fidel Outages and Issues

Follow the recent outages and downtime for Fidel in the table below.

Start Time

Type

Length

Message

Details

November 28, 2023 17:13 UTC

WARN

ongoing

Unable to create virtual cards through the Dashboard

See more
Start Time

November 28, 2023 17:13 UTC

Type WARN
Affected Components

Documentation - API Reference

Message

Unable to create virtual cards through the Dashboard

Details

Investigating - It is currently not possible to create virtual cards via the Dashboard. We're investigating the issue and will report back as soon as it has been identified. Oct 09, 2023 - 09:53 BST

November 27, 2023 13:38 UTC

WARN

1 day

Unable to create virtual cards through the Dashboard

See more
Start Time

November 27, 2023 13:38 UTC

Type WARN
Affected Components

Documentation - API Reference

Message

Unable to create virtual cards through the Dashboard

Details

Investigating - It is currently not possible to create virtual cards via the Dashboard. We're investigating the issue and will report back as soon as it has been identified. Oct 09, 2023 - 09:53 BST

November 26, 2023 09:53 UTC

WARN

1 day

Unable to create virtual cards through the Dashboard

See more
Start Time

November 26, 2023 09:53 UTC

Type WARN
Affected Components

Documentation - API Reference

Message

Unable to create virtual cards through the Dashboard

Details

Investigating - It is currently not possible to create virtual cards via the Dashboard. We're investigating the issue and will report back as soon as it has been identified. Oct 09, 2023 - 09:53 BST

November 25, 2023 20:28 UTC

WARN

about 13 hours

Unable to create virtual cards through the Dashboard

See more
Start Time

November 25, 2023 20:28 UTC

Type WARN
Affected Components

Documentation - API Reference

Message

Unable to create virtual cards through the Dashboard

Details

Investigating - It is currently not possible to create virtual cards via the Dashboard. We're investigating the issue and will report back as soon as it has been identified. Oct 09, 2023 - 09:53 BST

November 17, 2023 18:25 UTC

WARN

8 days

Unable to create virtual cards through the Dashboard

See more
Start Time

November 17, 2023 18:25 UTC

Type WARN
Affected Components

Documentation - API Reference

Message

Unable to create virtual cards through the Dashboard

Details

Investigating - It is currently not possible to create virtual cards via the Dashboard. We're investigating the issue and will report back as soon as it has been identified. Oct 09, 2023 - 09:53 BST

2023-11-29 06:34:13 UTC UTC

STATUS

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2023-11-29 06:34:13 UTC UTC

STATUS

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2023-11-29 06:34:13 UTC UTC

STATUS

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2023-11-29 06:34:13 UTC UTC

STATUS

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2023-11-29 06:34:13 UTC UTC

STATUS

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Sign Up for More Fidel History

StatusGator has about 1 year of Fidel status history.

Fidel Components and Services

View details of the current Fidel status below.

Name

Status

Details

Fidel American Express

UP See more

Fidel API Reference

UP See more

Fidel Developer dashboard

UP See more

Fidel Documentation

UP See more

Fidel Mastercard

UP See more

Fidel Merchant dashboard

UP See more

Fidel Mobile SDK

UP See more

Fidel Offers API

UP See more

Fidel Offers Marketplace

UP See more

Fidel Reimbursements API

UP See more

Fidel Select Transactions API

UP See more

Fidel support@fidel.uk and Help Center

UP See more

Fidel Transaction Stream API

UP See more

Fidel Virtual Card

WARN See more

Fidel Visa

UP See more

Fidel Web SDK

UP See more

Fidel Website

UP See more

1 status change in the last 24 hours

Fidel status, last 24 hours:

7:00 AM
1:00 PM
7:00 PM
1:00 AM
7:00 AM
7:00 AM
7:00 PM
7:00 AM
  • Up: 11 hours

  • Warn: 13 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes

Fidel Outage and Status History

We've been monitoring Fidel outages since October 10, 2022.
Here's the history of service outages we've observed from the Fidel Status Page:

Instant enriched data from
2,880 status pages

About Our Fidel Offers Marketplace Status Page Integration

Fidel Offers Marketplace is an APIs and Project Management solution that StatusGator has been monitoring since October 2022. Over the past about 1 year, we have collected data on on more than 50 outages that affected Fidel Offers Marketplace users. When Fidel Offers Marketplace publishes downtime on their status page, they do so across 17 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Fidel Offers Marketplace to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Fidel Offers Marketplace is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Fidel Offers Marketplace is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Fidel Offers Marketplace posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Fidel Offers Marketplace enters a pre-planned maintenance window, keeping you up to date.

Since Fidel Offers Marketplace publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Fidel Offers Marketplace posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Fidel Offers Marketplace has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Fidel Offers Marketplace has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Fidel down today?

According to its status page Fidel is currently warn. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Fidel is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Fidel is having issues?

There are two main options: You can check the Fidel status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Fidel status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Fidel status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Fidel customer support while checking everything on your side. You can also try Tweeting at them via @FidelHQ on Twitter. Or visit their official status page or website:

Where do you get the official Fidel status?

We use the official Fidel status page. Here are links to their status page and other helpful links.

Fidel Down?

Are you experiencing issues with Fidel? Sign up to receive notifications when Fidel publishes outages.

Fidel Down or not working? Never be taken by surprise again.

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Looking for recent downtime and outages of Fidel?

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