Is Mitel One down?
Current Mitel One status is UP

We checked the official Mitel One Status Page 2 min. 50 sec. ago. Learn more
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Recent Mitel One Outages and Issues

Follow the recent outages and downtime for Mitel One in the table below.

Start Time

Type

Length

Message

Details

July 18, 2023 17:15 UTC

DOWN

15 minutes

Service Issues in US Cloud

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Start Time

July 18, 2023 17:15 UTC

Type DOWN
Affected Components

CloudLink Authentication Portal

CloudLink Gateway Portal

Mitel One

Message

Service Issues in US Cloud

Details

Investigating - We are aware of issues with our downstream provider impacting service to our US cloud. We are currently engaged and working on resolution and will provide further updates when we have more details. The issue appears to be isolated to web applications while our REST APIs are still working, but we will continue to monitor while our downstream provider is working on this issue. Jul 18, 2023 - 13:10 EDT

June 13, 2023 20:50 UTC

WARN

about 1 month

Service Issues in US Cloud

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Start Time

June 13, 2023 20:50 UTC

Type WARN
Affected Components

CloudLink Services (US) - Authentication

CloudLink Authentication Portal

CloudLink Accounts Portal

CloudLink Gateway Portal

Mitel One

MiTeam Meetings

Message

Service Issues in US Cloud

Details

Monitoring - Our downstream provider has updated that service is being restored and we can see that our API's are now responding again. We have seen stable service for the past 15 minutes so we are moving this incident to monitoring. Jun 13, 2023 - 16:50 EDT

June 13, 2023 19:30 UTC

DOWN

about 1 hour

Service Issues in US Cloud

See more
Start Time

June 13, 2023 19:30 UTC

Type DOWN
Affected Components

CloudLink Authentication Portal

CloudLink Accounts Portal

CloudLink Gateway Portal

Mitel One

MiTeam Meetings

Contact Center Admin Portal

Message

Service Issues in US Cloud

Details

Update - All applications running on our US cloud will not be able to authenticate or make API calls to the platform. Our downstream provider has acknowledged the issue and is working to resolve as quickly as they can. Jun 13, 2023 - 15:28 EDT

March 07, 2023 11:15 UTC

DOWN

about 2 hours

Call Service is not available

See more
Start Time

March 07, 2023 11:15 UTC

Type DOWN
Affected Components

Mitel One

Message

Call Service is not available

Details

Update - We are continuing to investigate this issue. Mar 07, 2023 - 06:10 EST

February 03, 2023 16:25 UTC

WARN

30 minutes

CloudLink Gateway Losing Connection

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Start Time

February 03, 2023 16:25 UTC

Type WARN
Affected Components

Mitel One

Message

CloudLink Gateway Losing Connection

Details

Identified - We are aware of an issue affecting the CloudLink Gateway where it loses its connection with the cloud. This issue only affects the physical hardware appliance. There is no impact to SMBC.Symptoms of this issue include calls in applications failing to connect, or presence status failing to update.If you encounter this scenario, please restart (power cycle) the CloudLink Gateway.We are working on a permanent fix. Please watch this incident for further updates. Feb 03, 2023 - 11:23 EST

No outages or status changes in the last 24 hours

Mitel One status, last 24 hours:

6:00 PM
12:00 AM
6:00 AM
12:00 PM
6:00 PM
6:00 PM
6:00 AM
6:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Mitel One Outage and Status History

We've been monitoring Mitel One outages since June 15, 2021.
Here's the history of service outages we've observed from the Mitel One Status Page:

June 2024

May 2024

April 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,950 status pages

About Our Mitel One Status Page Integration

Mitel One is a Telephony and Communications solution that StatusGator has been monitoring since June 2021. Over the past almost 3 years, we have collected data on on more than 3,312 outages that affected Mitel One users. When Mitel One publishes downtime on their status page, they do so across 51 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Mitel One to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular telephony services monitored on our platform. We've sent more than 6,200 notifications to our users about Mitel One incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Mitel One is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Mitel One is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Mitel One posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Mitel One enters a pre-planned maintenance window, keeping you up to date.

Since Mitel One publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Mitel One posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Mitel One has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Mitel One has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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