Last checked from Nexcess Chats official status page 4 min. 1 sec. ago
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Report an outageThis chart represents Nexcess Chats service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Nexcess Chats status data.
View and upvote the most commonly reported Nexcess Chats issues to help us better indicate the service status.
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Follow the recent outages and downtime for Nexcess Chats in the table below. If you're experiencing a problem now, check the current Nexcess Chats status or report it.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Live Chat System Upgrade
|
2h 58m |
Maint
|
|
|
Temporary Service Disruption - Chat and Ticketing Systems
|
35m |
Warn
|
|
|
Client portal down
|
63d 9h 11m |
Down
|
|
|
Client portal down
|
5m |
Down
|
|
|
Chat Functionality Impacted
|
40m |
Warn
|
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Nexcess Chats (Managed hosting for WordPress, Magento, and ecommerce. Fast speeds, 24/7 support) is a a Hosting and Web Hosting solution that StatusGator has been monitoring since October 2022. Over the past over 2 years, we have collected data on on more than 720 outages that affected Nexcess Chats users. When Nexcess Chats publishes downtime on their status page, they do so across 38 components and 6 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Nexcess Chats down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Nexcess Chats is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor Nexcess Chats to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.
If we detect a potential Nexcess Chats outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
If Nexcess Chats is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Nexcess Chats is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Nexcess Chats posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Nexcess Chats enters a pre-planned maintenance window, keeping you up to date.
When Nexcess Chats posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Nexcess Chats has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Nexcess Chats has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for Nexcess Chats outages by signing up now!
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