Is Nexcess Help Center down?
Current Nexcess Help Center status is UP

We checked the official Nexcess Help Center Status Page 1 min. 3 sec. ago. Learn more
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Recent Nexcess Help Center Outages and Issues

Follow the recent outages and downtime for Nexcess Help Center in the table below.

Start Time

Type

Length

Message

Details

February 10, 2024 06:04 UTC

MAINT

31 minutes

Ticket/Chat System Maintenance

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Start Time

February 10, 2024 06:04 UTC

Type MAINT
Affected Components

Support Services - Help Center

Support Services - Tickets

Support Services - Chats

Message

Ticket/Chat System Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 10, 2024 - 01:00 EST

January 14, 2024 04:39 UTC

MAINT

27 days

Service Under Maintenance

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Start Time

January 14, 2024 04:39 UTC

Type MAINT
Affected Components

Support Services - Chats

Support Services - Help Center

Support Services - Tickets

Message

Service Under Maintenance

January 13, 2024 15:04 UTC

MAINT

about 14 hours

Support Ticketing and Chat Maintenance - Jan 13, 2024, from 10 PM - 1 AM ET

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Start Time

January 13, 2024 15:04 UTC

Type MAINT
Affected Components

Support Services - Chats

Support Services - Help Center

Support Services - Tickets

Message

Support Ticketing and Chat Maintenance - Jan 13, 2024, from 10 PM - 1 AM ET

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 13, 2024 - 10:00 EST

October 14, 2023 06:04 UTC

MAINT

30 minutes

Ticket/Chat System Maintenance

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Start Time

October 14, 2023 06:04 UTC

Type MAINT
Affected Components

Support Services - Chats

Support Services - Tickets

Support Services - Help Center

Message

Ticket/Chat System Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 14, 2023 - 02:01 EDT

October 15, 2022 09:08 UTC

MAINT

about 1 hour

Ticket/Chat System Maintenance

See more
Start Time

October 15, 2022 09:08 UTC

Type MAINT
Affected Components

Support Services - Chats

Support Services - Tickets

Support Services - Help Center

Message

Ticket/Chat System Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 15, 2022 - 05:00 EDT

No outages or status changes in the last 24 hours

Nexcess Help Center status, last 24 hours:

12:00 AM
6:00 AM
12:00 PM
6:00 PM
12:00 AM
12:00 AM
12:00 PM
12:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Nexcess Help Center Outage and Status History

We've been monitoring Nexcess Help Center outages since October 6, 2022.
Here's the history of service outages we've observed from the Nexcess Help Center Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our Nexcess Help Center Status Page Integration

Nexcess Help Center is a Hosting and Web Hosting solution that StatusGator has been monitoring since October 2022. Over the past over 1 year, we have collected data on on more than 402 outages that affected Nexcess Help Center users. When Nexcess Help Center publishes downtime on their status page, they do so across 38 components and 6 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Nexcess Help Center to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Nexcess Help Center is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Nexcess Help Center is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Nexcess Help Center posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Nexcess Help Center enters a pre-planned maintenance window, keeping you up to date.

Since Nexcess Help Center publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Nexcess Help Center posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Nexcess Help Center has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Nexcess Help Center has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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