NWEA Outage History

The NWEA Start Page experienced a brief outage that disrupted access and caused sign-in errors for teachers trying to load the page. User reports began around 13:15 UTC with a rapid increase through 13:30 UTC as more users reported login issues. The outage lasted about 40 minutes, with the Start Page returning to normal by 14:20 UTC. The provider issued 2 status updates during the incident, first noting an investigation of a possible disruption and later confirming that the issue had been resolved.

NWEA experienced a brief single sign-on (SSO) authentication issue that prevented access to the sign-on page. The problem began around 12:15 PM UTC and was resolved by 12:26 PM UTC, lasting roughly 11 minutes. A user in Watkinsville, GA reported the SSO page was inaccessible. StatusGator logged an Early Warning Signal based on user reports ahead of any official confirmation, and there were no public status updates from NWEA during the incident.

On May 14, 2025 5:15 PM UTC, NWEA reported a brief degradation affecting MAP Growth assessment and the MAP Growth Admin User Interface (MARC). The incident impacted two MAP Growth components, including MAP Growth Student Testing and the Admin UI, and prompted an investigation. The issue lasted about five minutes and was resolved by May 14, 2025 5:20 PM UTC when services returned to normal.

User reports increased around 4:15 PM UTC with a peak near 4:30 PM UTC before the acknowledgement, suggesting some users were affected prior to the official update. The provider issued two status updates during the incident. There was no Early Warning Signal, and no clear regional pattern was reported.

StatusGator detected the issue at May 14, 2025 4:20 PM UTC based on user reports, indicating login issues with NWEA MAP testing tools began before any official acknowledgement. The outage prevented teachers and students from signing in, with widespread reports of login errors and connection failures. The incident began at 4:20 PM UTC and was resolved by 5:11 PM UTC, lasting about 51 minutes. User activity peaked around the middle of the window as reports flowed from districts across the country.

An outage hit NWEA's testing platform during the morning testing window, causing login failures, pages not loading, and test sessions to be interrupted. User reports described issues signing in, managing tests via the ManageTestSessions page, and in at least one case, all 300 students were kicked out of testing. The disruption affected users across Europe and the Middle East, including the Netherlands, Austria, Bahrain, the United Arab Emirates, and Jordan. The outage began at 6:49 AM UTC and was resolved by 7:42 AM UTC, lasting about 53 minutes.

The maintenance window began at 3:00 AM UTC and was completed by 7:01 AM UTC, lasting roughly 4 hours. During this period, scheduled maintenance affected multiple NWEA components, including MAP Growth, MAP Reading Fluency, and NWEA State Assessments, as well as related dashboards and testing interfaces, causing interruptions to testing and reporting.

Two official status updates were issued during the incident, and service was restored by the end of the window. Some user reports described testing disruptions, including an instance in Vienna, Austria where 300 students were kicked out of testing.

An outage disrupted NWEA MAP Growth testing across multiple MAP Growth components and NWEA.org, causing students and teachers to experience login failures, blank screens, and failed test sessions. Affected components included MAP Growth Instructional Connections, MAP Growth Student Testing, MAP Growth Admin User Interface (MARC), MAP Growth Reports User Interface, and NWEA.org. StatusGator detected the issue at May 6, 2025 1:43 PM UTC, about 37 minutes before official acknowledgment at May 6, 2025 2:20 PM UTC. Users in multiple states reported problems such as students unable to log in, blank screens, and tests failing to load.

During the incident, the provider issued 2 status updates, and the outage lasted roughly 1 hour, with MAP Growth services returning to normal by May 6, 2025 3:20 PM UTC. The disruption appeared widespread across the United States based on geographic reports and timing around typical school testing windows.

NWEA ran a planned maintenance window beginning at 5:02 PM UTC, affecting MAP Growth, MAP Reading Fluency, and NWEA State Assessments along with related pages and interfaces. The status page listed 12 affected components moving to maintenance, including MAP Growth Instructional Connections, MAP Growth Reports User Interface, MAP Growth Student Testing, MAP Growth Admin User Interface (MARC), MAP Reading Fluency Student Testing, MAP Reading Fluency Educator Dashboard, MAP Reading Fluency Coach, Start Page, NWEA State Assessments / Student Testing, Manage Online Testing, Reports, and Professional Learning Online. The maintenance was in progress for about 4 hours and 3 minutes. The provider issued 2 status updates during the window.

Users across the United States reported issues logging in to the NWEA testing platform and accessing or managing test sessions. The outage prevented teachers and students from starting or administering assessments, with login screens and session-management pages failing to load. The disruption began at Apr 24, 2025 12:12 PM UTC and lasted until Apr 24, 2025 1:20 PM UTC, spanning roughly 1 hour and 8 minutes. A high volume of reports came in from many states, indicating widespread impact.

A planned maintenance window affected 12 NWEA components, including MAP Growth and MAP Reading Fluency interfaces and NWEA State Assessments tools. The window began at Apr 12, 2025 5:10 PM UTC and ended at Apr 12, 2025 5:15 PM UTC, lasting about 5 minutes. During this period, users may have experienced brief interruptions or limited access to affected interfaces while the services were in maintenance mode. Status page updates noted the maintenance in progress and later confirmed all components returned to the normal state.