Is Payments Hub Shared Services (Customer Facing) down?
Current Payments Hub Shared Services (Customer Facing) status is UP

We checked the official Payments Hub Shared Services (Customer Facing) Status Page 1 min. 52 sec. ago. Learn more
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Recent Payments Hub Shared Services (Customer Facing) Outages and Issues

Follow the recent outages and downtime for Payments Hub Shared Services (Customer Facing) in the table below.

Start Time

Type

Length

Message

Details

July 05, 2023 17:19 UTC

WARN

about 1 hour

NAB - Telecom Provider Issues

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Start Time

July 05, 2023 17:19 UTC

Type WARN
Affected Components

Shared Services (Customer Facing)

Message

NAB - Telecom Provider Issues

Details

Monitoring - We are currently experiencing an issue with our primary phone provider. At this time some callers may experience problems when attempting to reach us by phone. This issue is also impacting our ability to call out, resulting in longer than usual call back times. Jul 05, 2023 - 13:15 EDT

September 17, 2022 17:29 UTC

WARN

22 minutes

Agent Hub Login Issues

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Start Time

September 17, 2022 17:29 UTC

Type WARN
Affected Components

Shared Services (Customer Facing)

Message

Agent Hub Login Issues

Details

Investigating - Agent Hub is having slow login times. Engineering is working on the issue. Sep 17, 2022 - 13:27 EDT

July 09, 2022 07:12 UTC

MAINT

5 minutes

Phone System - extended maintenance

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Start Time

July 09, 2022 07:12 UTC

Type MAINT
Affected Components

Shared Services (Customer Facing)

Message

Phone System - extended maintenance

Details

Update - We are continuing to address the issues we encountered during the maintenance. Phone support remains temporarily unavailable. Jul 9, 00:20 EDT

July 09, 2022 04:12 UTC

MAINT

about 3 hours

Phone System - extended maintenance

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Start Time

July 09, 2022 04:12 UTC

Type MAINT
Affected Components

Shared Services (Customer Facing)

Message

Phone System - extended maintenance

Details

Identified - An unexpected issue was discovered during this evening's earlier scheduled maintenance on the phone system. We have made the decision to extend the planned maintenance window. Jul 9, 00:11 EDT

July 09, 2022 03:04 UTC

MAINT

about 1 hour

Support - Phone System Maintenance

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Start Time

July 09, 2022 03:04 UTC

Type MAINT
Affected Components

Shared Services (Customer Facing)

Message

Support - Phone System Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 8, 23:00 EDT

2024-04-23 05:01:23 UTC UTC

STATUS

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2024-04-23 05:01:23 UTC UTC

STATUS

? minutes

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2024-04-23 05:01:23 UTC UTC

STATUS

? minutes

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2024-04-23 05:01:23 UTC UTC

STATUS

? minutes

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2024-04-23 05:01:23 UTC UTC

STATUS

? minutes

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Sign Up for More Payments Hub Shared Services (Customer Facing) History

StatusGator has about 2 years of Payments Hub Shared Services (Customer Facing) status history.

No outages or status changes in the last 24 hours

Payments Hub Shared Services (Customer Facing) status, last 24 hours:

6:00 AM
12:00 PM
6:00 PM
12:00 AM
6:00 AM
6:00 AM
6:00 PM
6:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Payments Hub Shared Services (Customer Facing) Outage and Status History

We've been monitoring Payments Hub Shared Services (Customer Facing) outages since March 4, 2022.
Here's the history of service outages we've observed from the Payments Hub Shared Services (Customer Facing) Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Payments Hub Shared Services (Customer Facing) Status Page Integration

Payments Hub Shared Services (Customer Facing) is a Payments solution that StatusGator has been monitoring since March 2022. Over the past about 2 years, we have collected data on on more than 102 outages that affected Payments Hub Shared Services (Customer Facing) users. When Payments Hub Shared Services (Customer Facing) publishes downtime on their status page, they do so across 27 components and 6 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Payments Hub Shared Services (Customer Facing) to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Payments Hub Shared Services (Customer Facing) incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Payments Hub Shared Services (Customer Facing) is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Payments Hub Shared Services (Customer Facing) is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Payments Hub Shared Services (Customer Facing) posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Payments Hub Shared Services (Customer Facing) enters a pre-planned maintenance window, keeping you up to date.

Since Payments Hub Shared Services (Customer Facing) publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Payments Hub Shared Services (Customer Facing) posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Payments Hub Shared Services (Customer Facing) has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Payments Hub Shared Services (Customer Facing) has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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