Is Payments Hub down?
Current Payments Hub status is up

We checked the official Payments Hub Status Page 1 min. 9 sec. ago. Learn more

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Recent Payments Hub Outages and Issues

Follow the recent outages and downtime for Payments Hub in the table below.

Start Time

Type

Length

Message

Details

November 23, 2022 17:27 UTC

WARN

20 minutes

Agent / Merchant Portal Reporting Delays

See more
Start Time

November 23, 2022 17:27 UTC

Type WARN
Affected Components

Payanywhere - Payments Hub - Merchant Portal

NAB Services - Merchant Portals & Reporting

NAB Services - Agent Portal & Reporting

Message

Agent / Merchant Portal Reporting Delays

Details

Identified - We are currently experiencing issues with some of the data feeds used by our customer portals. Users may experience slower than usual performance and recent data may not be available. Nov 23, 2022 - 12:23 EST

November 15, 2022 22:02 UTC

WARN

about 4 hours

Potential Reporting Delays in Portals

See more
Start Time

November 15, 2022 22:02 UTC

Type WARN
Affected Components

NAB Services - Merchant Portals & Reporting

Payanywhere - Payments Hub - Merchant Portal

Message

Potential Reporting Delays in Portals

Details

Identified - The team has identified an issue impacting the data feeds into customer facing portals. Some reporting features may not show current data. Nov 15, 2022 - 17:02 EST

November 04, 2022 06:02 UTC

MAINT

about 2 hours

EPX - Systems Maintenance

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Start Time

November 04, 2022 06:02 UTC

Type MAINT
Affected Components

Merchant Processing - EPX

Message

EPX - Systems Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 04, 2022 - 02:00 EDT

October 27, 2022 13:02 UTC

MAINT

about 2 hours

Velocity - Planned Maintenance

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Start Time

October 27, 2022 13:02 UTC

Type MAINT
Affected Components

Processing Gateways - Velocity

Message

Velocity - Planned Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 27, 2022 - 09:01 EDT

October 23, 2022 00:22 UTC

WARN

15 minutes

Accessing secure.epx.com

See more
Start Time

October 23, 2022 00:22 UTC

Type WARN
Affected Components

Merchant Processing - EPX

Message

Accessing secure.epx.com

Details

Investigating - We are currently investigating this issue. Oct 22, 2022 - 20:20 EDT

2022-12-03 05:21:01 UTC UTC

STATUS

? minutes

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2022-12-03 05:21:01 UTC UTC

STATUS

? minutes

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2022-12-03 05:21:01 UTC UTC

STATUS

? minutes

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2022-12-03 05:21:01 UTC UTC

STATUS

? minutes

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2022-12-03 05:21:01 UTC UTC

STATUS

? minutes

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Sign Up for More Payments Hub History

StatusGator has 9 months of Payments Hub status history.

No outages or status changes in the last 24 hours

Payments Hub status, last 24 hours:

6:00 AM
12:00 PM
6:00 PM
12:00 AM
6:00 AM
6:00 AM
6:00 PM
6:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Payments Hub Outage and Status History

We've been monitoring Payments Hub outages since March 4, 2022.
Here's the history of service outages we've observed from the Payments Hub Status Page:

Instant enriched data from
2,570 status pages

Supported Features

We support the following features in our integration with the Payments Hub status page:

If Payments Hub is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Payments Hub is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Payments Hub posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Payments Hub enters a pre-planned maintenance window, keeping you up to date.

Since Payments Hub publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Payments Hub posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Payments Hub has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Payments Hub has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Payments Hub down today?

According to its status page Payments Hub is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Payments Hub is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Payments Hub is having issues?

There are two main options: You can check the Payments Hub status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Payments Hub status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Payments Hub status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Payments Hub customer support while checking everything on your side. You can also try Tweeting at them via @atlassian on Twitter. Or visit their official status page or website:

Where do you get the official Payments Hub status?

We use the official Payments Hub status page. Here are links to their status page and other helpful links.

Payments Hub Down?

Are you experiencing issues with Payments Hub? Sign up to receive notifications when Payments Hub publishes outages.

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