Is Payments Hub down?
Current Payments Hub status is UP

We checked the official Payments Hub Status Page 2 min. 55 sec. ago. Learn more
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Recent Payments Hub Outages and Issues

Follow the recent outages and downtime for Payments Hub in the table below.

Start Time

Type

Length

Message

Details

April 04, 2024 20:32 UTC

WARN

35 minutes

EPX - Processing Degraded

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Start Time

April 04, 2024 20:32 UTC

Type WARN
Affected Components

Merchant Processing - EPX

Message

EPX - Processing Degraded

Details

Investigating - We are currently investigating an issue impacting a portion of transactions at EPX. Apr 04, 2024 - 16:28 EDT

March 05, 2024 23:22 UTC

WARN

about 1 hour

Partner Hub - Batch Display

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Start Time

March 05, 2024 23:22 UTC

Type WARN
Affected Components

NAB Services - Agent Portal & Reporting

Message

Partner Hub - Batch Display

Details

Investigating - We are currently investigating an issue involving the display of batches in the Partner Hub (partner.paymentshub.com). This does not impact the merchant view or processing. Mar 05, 2024 - 18:21 EST

February 06, 2024 09:32 UTC

MAINT

about 2 hours

Payanywhere Maintenance

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Start Time

February 06, 2024 09:32 UTC

Type MAINT
Affected Components

Payanywhere - Payments Hub - Merchant Portal

Payanywhere - Payanywhere

Message

Payanywhere Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 06, 2024 - 04:31 EST

January 30, 2024 08:02 UTC

MAINT

about 3 hours

Payanywhere Maintenance

See more
Start Time

January 30, 2024 08:02 UTC

Type MAINT
Affected Components

Payanywhere - Payments Hub - Merchant Portal

Payanywhere - Payanywhere

Message

Payanywhere Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 30, 2024 - 03:00 EST

January 11, 2024 20:52 UTC

WARN

25 minutes

EPX - Emergency Maintenance

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Start Time

January 11, 2024 20:52 UTC

Type WARN
Affected Components

Merchant Processing - EPX

Message

EPX - Emergency Maintenance

Details

Investigating - The team is preparing for emergency maintenance activities. We expect the activity to last less than 30 minutes, during the window merchant may experience issues processing transactions. Jan 11, 2024 - 15:51 EST

2024-04-10 20:18:20 UTC UTC

STATUS

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2024-04-10 20:18:20 UTC UTC

STATUS

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2024-04-10 20:18:20 UTC UTC

STATUS

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2024-04-10 20:18:20 UTC UTC

STATUS

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2024-04-10 20:18:20 UTC UTC

STATUS

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Sign Up for More Payments Hub History

StatusGator has about 2 years of Payments Hub status history.

Payments Hub Components and Services

View details of the current Payments Hub status below.

Name

Status

Details

Payments Hub Agent Portal & Reporting

UP See more

Payments Hub Branded Site

UP See more

Payments Hub EPX

UP See more

Payments Hub Factor4 - Giftcards

UP See more

Payments Hub Federal Reserve - Merchant Funding (External)

UP See more

Payments Hub Fiserv (Partner)

UP See more

Payments Hub Funding

UP See more

Payments Hub Global (Partner)

UP See more

Payments Hub Inovio Customer Portal

UP See more

Payments Hub Inovio Gateway

UP See more

Payments Hub JSON API

UP See more

Payments Hub Merchant Enrollment

UP See more

Payments Hub - Merchant Portal

UP See more

Payments Hub Merchant Portals & Reporting

UP See more

Payments Hub Payanywhere

UP See more

Payments Hub Point and Pay

UP See more

Payments Hub Reports - Billing | Invoicing

UP See more

Payments Hub SALIDO - App

UP See more

Payments Hub SALIDO - Bridge/Web Access

UP See more

Payments Hub SALIDO - Integrations

UP See more

Payments Hub SALIDO - Online Ordering

UP See more

Payments Hub SALIDO - Payment Processing Integrations

UP See more

Payments Hub SALIDO - Reporting

UP See more

Payments Hub Shared Services (Customer Facing)

UP See more

Payments Hub Terminal Downloads (NAB/EPX)

UP See more

Payments Hub Traditional API & Secure Checkout

UP See more

Payments Hub Virtual Terminal

UP See more

No outages or status changes in the last 24 hours

Payments Hub status, last 24 hours:

9:00 PM
3:00 AM
9:00 AM
3:00 PM
9:00 PM
9:00 PM
9:00 AM
9:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Payments Hub Outage and Status History

We've been monitoring Payments Hub outages since March 4, 2022.
Here's the history of service outages we've observed from the Payments Hub Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our Payments Hub Status Page Integration

Payments Hub is a Payments solution that StatusGator has been monitoring since March 2022. Over the past about 2 years, we have collected data on on more than 102 outages that affected Payments Hub users. When Payments Hub publishes downtime on their status page, they do so across 27 components and 6 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Payments Hub to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Payments Hub incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Payments Hub is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Payments Hub is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Payments Hub posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Payments Hub enters a pre-planned maintenance window, keeping you up to date.

Since Payments Hub publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Payments Hub posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Payments Hub has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Payments Hub has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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