Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per week
  • There were 2 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since December 13, 2018

Recent Events

Start Time Type Length Message Details
June 09, 2019 08:34 UTC WARN about 1 hour Network/DNS Issue Update - We have no new information to share just yet, but we're continuing our efforts. Your pat...
June 02, 2019 05:44 UTC WARN 16 minutes Unexpected Maintenance Mode Identified - Due to database issues we're in maintenance and data processing has been paused. We ...
May 12, 2019 07:01 UTC WARN 10 minutes Issues processing data Investigating - We are currently investigating data processing issues. Some sites are not process...
May 01, 2019 10:56 UTC WARN about 6 hours Increased queue of processing jobs Monitoring - Due to the incident earlier we're queueing all affected feeds. Some scheduling delay...
May 01, 2019 09:46 UTC WARN 10 minutes Issues processing data Investigating - Our team is still investigating the problems with processing data for some sites....
January 23, 2019 13:44 UTC WARN about 1 hour We are investigating some irregularities with the Platform Api Monitoring - We found the cause of the problem and implemented a fix. The IO on our API servers i...
December 21, 2018 10:07 UTC WARN about 3 hours Possible download problems from Destination "Productsup Server" Monitoring - A fix has been implemented and we are monitoring the results. Dec 21, 11:18 CET
December 14, 2018 03:01 UTC MAINTENANCE about 2 hours Datacenter Switch Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...