Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details
  • Component status filtering

Notification Frequency

  • Averages less than 1 per day
  • There were 10 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since May 21, 2019

Recent Events

Start Time Type Length Message Details
February 21, 2020 06:36 UTC WARN about 1 hour Partially Degraded Service
February 20, 2020 16:51 UTC WARN about 2 hours Checkout issue impacting a subset of stores Identified - BigCommerce engineers have identified an issue impacting the checkout process for a ...
February 20, 2020 00:46 UTC WARN about 1 hour Issue receiving 2-Step Verification emails Investigating - BigCommerce engineers are investigating reports of not receiving 2-Step Verificat...
February 14, 2020 16:36 UTC WARN about 2 hours webhook delivery issues Update - BigCommerce engineers continue to work on a fix for this issue. Feb 14, 12:17 CST
February 14, 2020 15:11 UTC WARN 20 minutes Import and export issue Investigating - Engineers are investigating reports of an issue with import/export via csv file. ...
February 14, 2020 12:06 UTC WARN 30 minutes Availability issues with BigCommerce stores Monitoring - BigCommerce Engineers have implemented a fix and are currently monitoring the issue....
February 14, 2020 06:01 UTC WARN 15 minutes Partially Degraded Service
February 12, 2020 07:36 UTC WARN 20 minutes mail12.bigcommerce.com accessibility issues. Identified - The issue has been identified and engineers are working on a fix. Feb 12, 01:48 CST
February 04, 2020 21:36 UTC WARN 25 minutes Partially Degraded Service
January 31, 2020 08:26 UTC WARN about 14 hours Webhook delivery issues Monitoring - BigCommerce Engineers have implemented a fix for the issue with import/export and ar...