Is BigCommerce Down?
Current BigCommerce Status: up

Status History

We've been monitoring BigCommerce since May 21, 2019. Here's the history of service outages we've observed from the BigCommerce status page:

Recent BigCommerce Outages and Issues

Follow the recent outages and downtime for BigCommerce in the table below.

Sign Up for More BigCommerce History

StatusGator has over 1 year of BigCommerce status history.

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Start Time Type Length Message Details
September 29, 2020 15:56 UTC WARN about 1 hour Phone System Degradation Investigating - Our phone system is currently experiencing technical issues preventing agents fro...
September 27, 2020 19:26 UTC WARN 10 minutes Availability issues with sub-set of BigCommerce stores Investigating - BigCommerce engineers are investigating availability issues with a sub-set of sto...
September 23, 2020 20:31 UTC DOWN 15 minutes Partial System Outage
September 16, 2020 16:41 UTC WARN 20 minutes Partially Degraded Service
September 16, 2020 16:26 UTC DOWN 15 minutes Partial System Outage
2020-09-30 18:03:09 +0000 UTC UNKNOWN X minutes about, Information, will, the, in, go, here, question, and downtime information, once, and, in, outage, in, Details, each, more, displayed, to, of, here, see, be, downtime, details, you, about, sign, will, sign, and so
2020-09-30 18:03:09 +0000 UTC UNKNOWN X minutes downtime, question, the, Information, in, go, will, about, and here about, so, be, information, of, details, to, displayed, sign, will, each, sign, once, and, Details, downtime, outage, you, more, in, here, see, and in
2020-09-30 18:03:09 +0000 UTC UNKNOWN X minutes here, in, go, will, the, question, Information, about, and downtime in, displayed, once, here, information, details, outage, Details, you, will, in, sign, so, sign, more, downtime, and, about, each, see, of, be, and to
2020-09-30 18:03:09 +0000 UTC UNKNOWN X minutes about, question, the, go, in, will, Information, here, and downtime more, here, see, Details, details, about, downtime, outage, displayed, information, in, and, sign, sign, to, be, once, you, of, each, in, will, and so
2020-09-30 18:03:09 +0000 UTC UNKNOWN X minutes about, in, question, will, the, here, go, downtime, and Information sign, see, about, here, each, will, information, outage, displayed, of, so, more, once, be, sign, in, in, and, you, Details, to, downtime, and details

Supported Features

We support the following features in our integration with the BigCommerce status page:

  • Down Notifications

    If BigCommerce is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when BigCommerce is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    BigCommerce posts separate notifications for planned maintenance work. StatusGator will notify subscribers when BigCommerce enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If BigCommerce publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When BigCommerce posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When BigCommerce has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because BigCommerce has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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Is BigCommerce down today?

According to its status page BigCommerce is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when BigCommerce is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if BigCommerce is having issues?

There are two main options: You can check the BigCommerce status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

BigCommerce status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the BigCommerce status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting BigCommerce customer support while checking everything on your side. You can also try Tweeting at them via @Bigcommerce on Twitter. Or visit their official status page or website:

BigCommerce Down?

Are you experiencing issues with BigCommerce? Please share your issues below and let others know. Sign up above to receive notifications when BigCommerce published outages.

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