Is BigCommerce down?
Current BigCommerce status is UP

We checked the official BigCommerce Status Page 6 sec. ago. Learn more
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Recent BigCommerce Outages and Issues

Follow the recent outages and downtime for BigCommerce in the table below.

Start Time

Type

Length

Message

Details

March 26, 2024 16:06 UTC

WARN

about 1 hour

Intermittent Availability Issues

See more
Start Time

March 26, 2024 16:06 UTC

Type WARN
Affected Components

Storefront

Message

Intermittent Availability Issues

Details

Investigating - BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly. Mar 26, 2024 - 11:06 CDT

March 20, 2024 13:46 UTC

WARN

15 minutes

Issue processing payments

See more
Start Time

March 20, 2024 13:46 UTC

Type WARN
Affected Components

Checkout & Payment Processing

Message

Issue processing payments

Details

Update - We are continuing to investigate this issue. Mar 20, 2024 - 08:42 CDT

March 17, 2024 15:16 UTC

WARN

10 minutes

Intermittent Availability Issues

See more
Start Time

March 17, 2024 15:16 UTC

Type WARN
Affected Components

Storefront

Message

Intermittent Availability Issues

Details

Investigating - BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly. Mar 17, 2024 - 10:12 CDT

March 15, 2024 17:41 UTC

WARN

about 1 hour

Availability Issue

See more
Start Time

March 15, 2024 17:41 UTC

Type WARN
Affected Components

Storefront

Message

Availability Issue

Details

Investigating - BigCommerce engineers have identified an issue impacting availability with a subset of stores. We are currently remediating the issue and will provide an update shortly. Mar 15, 2024 - 12:37 CDT

March 14, 2024 15:56 UTC

WARN

30 minutes

Intermittent Issue with PayPal based gateways

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Start Time

March 14, 2024 15:56 UTC

Type WARN
Affected Components

Checkout & Payment Processing

Message

Intermittent Issue with PayPal based gateways

Details

Investigating - BigCommerce Engineers are investigating reports of difficulties with payments through PayPal based gateways and will have an update shortly. Mar 14, 2024 - 10:55 CDT

2024-03-27 04:46:54 UTC UTC

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2024-03-27 04:46:54 UTC UTC

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2024-03-27 04:46:54 UTC UTC

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2024-03-27 04:46:54 UTC UTC

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2024-03-27 04:46:54 UTC UTC

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Sign Up for More BigCommerce History

StatusGator has almost 5 years of BigCommerce status history.

BigCommerce Components and Services

View details of the current BigCommerce status below.

Name

Status

Details

BigCommerce API & Webhooks

UP See more

BigCommerce Avalara

UP See more

BigCommerce B2B Edition - API

UP See more

BigCommerce B2B Edition - Buyers Portal

UP See more

BigCommerce B2B Edition - Dashboard

UP See more

BigCommerce Braintree

UP See more

BigCommerce Braintree PayPal Processing

UP See more

BigCommerce Checkout & Payment Processing

UP See more

BigCommerce Client Portal

UP See more

BigCommerce Control Panel

UP See more

BigCommerce Email

UP See more

BigCommerce Reporting & Analytics

UP See more

BigCommerce Storefront

UP See more

BigCommerce Stripe

UP See more

BigCommerce Support Center

UP See more

1 status change in the last 24 hours

BigCommerce status, last 24 hours:

5:00 AM
11:00 AM
5:00 PM
11:00 PM
5:00 AM
5:00 AM
5:00 PM
5:00 AM
  • Up: 23 hours

  • Warn: 1 hour

  • Down: 0 minutes

  • Maintenance: 0 minutes

BigCommerce Outage and Status History

We've been monitoring BigCommerce outages since May 21, 2019.
Here's the history of service outages we've observed from the BigCommerce Status Page:

Instant enriched data from
3,570 status pages

About Our BigCommerce Status Page Integration

BigCommerce is an eCommerce solution that StatusGator has been monitoring since May 2019. Over the past almost 5 years, we have collected data on on more than 1,060 outages that affected BigCommerce users. When BigCommerce publishes downtime on their status page, they do so across 15 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 200 StatusGator users monitor BigCommerce to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular ecommerce services monitored on our platform. We've sent more than 13,100 notifications to our users about BigCommerce incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If BigCommerce is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when BigCommerce is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

BigCommerce posts separate notifications for planned maintenance work. StatusGator will notify subscribers when BigCommerce enters a pre-planned maintenance window, keeping you up to date.

Since BigCommerce publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When BigCommerce posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When BigCommerce has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because BigCommerce has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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