Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages approximately 1 per day
  • There were 13 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since May 21, 2019

Recent Events

Start Time Type Length Message Details
October 13, 2019 06:01 UTC MAINTENANCE about 1 hour Service Under Maintenance
October 11, 2019 16:24 UTC WARN 10 minutes Slow response times for a small subset of stores Identified - The issue has been identified and a fix is being implemented. Oct 11, 11:30 CDT
October 11, 2019 15:17 UTC WARN 13 minutes Search and Faceted Search Unavailable or Slow Investigating - Currently, our search infrastructure is experiencing issues. BigCommerce engineer...
October 11, 2019 05:03 UTC WARN 18 minutes Partially Degraded Service
October 09, 2019 16:50 UTC WARN 5 minutes Slow response times Investigating - BigCommerce engineers are investigating an increase in store response times. We w...
October 08, 2019 19:41 UTC WARN 10 minutes Availability issues with BigCommerce stores Identified - The issue has been identified and a fix is being implemented. Oct 8, 14:46 CDT
October 08, 2019 18:03 UTC MAINTENANCE about 1 hour Service Under Maintenance
October 04, 2019 16:40 UTC WARN 35 minutes Search and Faceted Search Unavailable or Slow Investigating - Currently, our search infrastructure is experiencing issues. BigCommerce engineer...
October 04, 2019 05:01 UTC WARN 15 minutes Partially Degraded Service
October 02, 2019 16:38 UTC WARN 32 minutes Slow response times Identified - The issue has been identified and a fix is being implemented. Oct 2, 11:43 CDT