Is SharpenCX API down?
Current SharpenCX API status is UP

We checked the official SharpenCX API Status Page 1 min. 23 sec. ago. Learn more
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Recent SharpenCX API Outages and Issues

Follow the recent outages and downtime for SharpenCX API in the table below.

Start Time

Type

Length

Message

Details

December 21, 2023 04:02 UTC

MAINT

about 3 hours

PCI Security Patching (IZ0)

See more
Start Time

December 21, 2023 04:02 UTC

Type MAINT
Affected Components

Isolation Zone 0 - API

Isolation Zone 0 - Sharpen Q

Isolation Zone 0 - Inbound Voice

Isolation Zone 0 - Outbound Voice

Message

PCI Security Patching (IZ0)

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 21, 2023 - 04:00 UTC

October 12, 2023 03:02 UTC

MAINT

about 3 hours

Routine DB Maintenance (IZ1)

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Start Time

October 12, 2023 03:02 UTC

Type MAINT
Affected Components

Isolation Zone 1 - CX

Isolation Zone 1 - Sharpen Q

Isolation Zone 1 - Dashboards

Isolation Zone 1 - API

Isolation Zone 1 - Insights

Isolation Zone 1 - app.iz1.sharpen.cx

Message

Routine DB Maintenance (IZ1)

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 12, 2023 - 03:01 UTC

February 05, 2023 08:01 UTC

MAINT

about 4 hours

Scheduled Database Maintenance IZ0

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Start Time

February 05, 2023 08:01 UTC

Type MAINT
Affected Components

Isolation Zone 0 - Dashboards

Isolation Zone 0 - Insights

Isolation Zone 0 - SIP Registration

Isolation Zone 0 - Inbound Voice

Isolation Zone 0 - Chat

Isolation Zone 0 - app.sharpencx.com

Isolation Zone 0 - API

Isolation Zone 0 - Email

Isolation Zone 0 - Fax

Isolation Zone 0 - SMS

Isolation Zone 0 - Outbound Voice

Isolation Zone 0 - CX

Isolation Zone 0 - Sharpen Q

Message

Scheduled Database Maintenance IZ0

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 05, 2023 - 08:00 UTC

February 04, 2023 08:02 UTC

MAINT

about 2 hours

Scheduled Database Maintenance IZ0

See more
Start Time

February 04, 2023 08:02 UTC

Type MAINT
Affected Components

Isolation Zone 0 - Outbound Voice

Isolation Zone 0 - SIP Registration

Isolation Zone 0 - API

Isolation Zone 0 - Dashboards

Isolation Zone 0 - Insights

Isolation Zone 0 - app.sharpencx.com

Isolation Zone 0 - Inbound Voice

Isolation Zone 0 - Chat

Isolation Zone 0 - Email

Isolation Zone 0 - Fax

Isolation Zone 0 - SMS

Isolation Zone 0 - CX

Isolation Zone 0 - Sharpen Q

Message

Scheduled Database Maintenance IZ0

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 04, 2023 - 08:00 UTC

November 07, 2022 15:37 UTC

WARN

20 minutes

Sharpen Q degradation

See more
Start Time

November 07, 2022 15:37 UTC

Type WARN
Affected Components

Isolation Zone 1 - Sharpen Q

Isolation Zone 1 - Inbound Voice

Isolation Zone 1 - Outbound Voice

Isolation Zone 1 - app.iz1.sharpen.cx

Isolation Zone 1 - API

Message

Sharpen Q degradation

Details

Investigating - We are actively investigating impact to our IZ1 (app.iz1.sharpen.cx) isolation zone which may be causing intermittent Sharpen Q interruption including call failure and general slowness. We have all necessary resources engaged to resolve the issue as soon as possible. Nov 07, 2022 - 15:35 UTC

No outages or status changes in the last 24 hours

SharpenCX API status, last 24 hours:

12:00 PM
6:00 PM
12:00 AM
6:00 AM
12:00 PM
12:00 PM
12:00 AM
12:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

SharpenCX API Outage and Status History

We've been monitoring SharpenCX API outages since September 30, 2022.
Here's the history of service outages we've observed from the SharpenCX API Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our SharpenCX API Status Page Integration

SharpenCX API is a Project Management, Telephony, and Communications solution that StatusGator has been monitoring since September 2022. Over the past over 1 year, we have collected data on on more than 174 outages that affected SharpenCX API users. When SharpenCX API publishes downtime on their status page, they do so across 37 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor SharpenCX API to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If SharpenCX API is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when SharpenCX API is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

SharpenCX API posts separate notifications for planned maintenance work. StatusGator will notify subscribers when SharpenCX API enters a pre-planned maintenance window, keeping you up to date.

Since SharpenCX API publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When SharpenCX API posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When SharpenCX API has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because SharpenCX API has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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